Assured Collision Inc in
Walpole Township (MA)

Such a gentleman. I received a tow and Tech 195 Aldino D. was extremely attentive and kind. Thank you so much for not only doing your job, but for caring.

I had my car towed by Andrew Cotter of Assured Collision. He was extremely prompt, professional, and helpful. Highly recommend.

Finally something good to say. Tyler came out almost immediately on my first AAA request when submitted. I had to cancel that order because I was 20 minutes from home but I am used to waiting longer periods of time for service with this company. No big deal at all, he had other calls to tend to. I put in another order and had to wait over 1.5 hours but when he did come out he explained it has been a busy night. No biggy. I’m home and don’t have anywhere to go. Tyler was super great. Explained where my battery was in my car, a GMC, and it’s right behind the back seat in the floor. Weird. But he then tested my battery and checked my alternator. Whhaaaat? Super cool. I found out I have 32% battery life left and I need to get a new one asap. My alternator is in the green and is doing well. Also learned to run the car for an hour after a jump to charge the battery, which will stop at its max power of 32%. So I learned a lot from this tech. It pained me to give this company 4 stars. Tyler, deserves 5 stars though for his service, patience and educational content. He spent about 10 minutes in total with me but I came out with valuable information. Nice job Tyler. I hope Assured treats you well.

These guys were great. Had my semi towed from my driveway which is basically impossible for a large tow rig to get up. The driver had to first winch my truck down to the street. Everything went smoothly. He was professional and skilled and the price was reasonable. Would recommend. ??

Very grateful. Jacob straight up saved my ass from succumbing to The Polar Vortex by immediately arriving on the scene. He quickly and easily tested my car, jump started it, then clearly advised me on how to proceed. It all worked out in minutes thanks to Jacob. My family and I are wicked grateful and we wish you all 1,000 years of great luck.

Aldion is a great driver straight to business takes care of his customers and there cars have had 2 cars towed by him great service 5 stars all day

Huge thanks to Alex at Assured Collision in Walpole! We accidentally locked our keys in the car, and Alex came to the rescue right away. He was friendly, calm, and went above and beyond to help us out when we really needed it. It’s not every day you meet someone so kind and dependable. We’re so grateful for his quick help and professionalism—highly recommend Assured Collision and Alex for anyone in need of honest, top-notch service!

We had an absolute mess trying to coordinate two cars that had dead batteries and other issues. Dylan from Assured showed up, and even tho we thought the “other issues” couldn’t be solved, he persisted and solved it which saved us A LOT of time and headaches. This allowed Nick and John from Assured to resolve our battery issues - which were also challenging. If that wasn’t enough, they checked over the cars and filled the tires with air! All 3 could have walked away without trying - we thought the problems were unsolvable - but instead they busted their butts to help us immensely. AND they were all nice, friendly and easy to deal with. I hope their boss/owner sees this. These guys deserve recognition for their customer service.

Last week I broke down in the center lane of Route 1N in Walpole-I was assisted “Chuckie”. He was so nice and respectful- just wanted to say thanks for the quick timely service and also that he was very respectful and nice. I was really impressed. Thanks again.

Extremely Unprofessional and Dishonest Business: I strongly advise anyone considering Assured Collision for any service to avoid this company. My experience with them was unprofessional and dishonest. In September, I got a flat tire on Route 1 South near Gillette Stadium and called AAA. Cory from Assured Collision was dispatched to assist me. Despite the heavy rain, he changed my tire and advised me to take back roads and replace it soon. I tipped him and left, assuming everything was properly handled. The next day, when my mechanic went to repair the tire, we discovered that my damaged tire and wheel were missing from the trunk. All tools were neatly put away, proving that Cory completed the service but failed to return the tire and wheel. I should not have had to ask for him to place them back in my car. That is a basic part of the job. When I contacted Assured Collision, the receptionist claimed Cory said he left the tire in my car, which was false. She even suggested someone at home might have removed it, which was unreasonable. Because of this negligence, I had to purchase a new tire, wheel, and sensor, and take time off work to fix something that should never have happened. I left polite messages for the manager but never received a call back. AAA also denied my claim because Cory stated he had returned the tire, which was not true. It has taken me nearly two months to post this review because I gave both AAA and Assured Collision time to resolve the issue, but neither took responsibility or showed any professionalism. This company has shown a complete lack of accountability, honesty, and respect for customers. I strongly caution anyone against using Assured Collision for any service.

Andrew C towed my car to a Town Fair Tire today. He was very knowledgeable, friendly and was extremely helpful. He also didn't just leave my at the Town Fair Tire on my own but made sure I was well taken of by a rep there before leaving. I am a really customer and not related to them or a paid actor and I highly recommend using Assured Collision for all your towing needs!

The driver Aldino had an excellent attitude, and I felt very safe, and i appreciated how he handled my car. No complaints- he provided great customer service. Aldino is a good representation for this company, I would recommend for anyone.

A+ experience with an AAA tow with Alex from Assured Collission Walpole. He arrived amazingly fast, had great communication, and took great care of my vehicle during the entire process. Easily one of the best towing experiences I've ever had. Thank you!

It was a real accident. No electronics in the car. And i think i handled it very well, i am a very experienced driver. Just hit someone's fence and stoped in a driveway n The tow track driver just called the police instead of towing me back home, 5 minutes

Alex on truck 81 was amazing! We blew a tire on 495 and were not in a safe space in the highway as we were stuck half in the fast lane. He got to us super fast and got us to safety! Then waited with us while our husbands arrived . He was so kind and courteous and made sure most importantly we were all ok. Thank you Alex!!! You should have come to the Cape with us.

I'm absolutely floored by the way I was treated. I came to this place to remove my belongings from my destroyed car. I was so stressed, didn't know what to expect. My friend had to pick up her car from a different place and was treated rudely. In my case it was quiet the opposite. Politeness, charisma, the smile of a lady at the office, her sweetness and softness let me put my guard down. She put a smile on MY face by her attitude. Kindness never fails. Then I a young man came with the key to my car. Again, very polite and calm demeanor... And.. He helped me to carry all the heavy stuff to my friend's car. Actually , HE carried it! I can't thank enough these people for taking away some of the stress from me by being so attentive and helpful. I'd like to express my gratitude for the sincerity, for not leaving me waiting and waiting. It took them and me to be done in 5 minutes! THANK YOU!

We have been fans of yours for years and customers for years, but not after I was pulling out of a parking lot just now and your pick up truck was well over the speed limit and almost rammed into me. We have him on dash camp. You just lost our business after about 10 years.

My car broke down on the highway, and Assured Collision came to the rescue. The tow truck driver arrived quickly, was friendly and professional, and handled my car with care. He safely towed it all the way to my home, which I really appreciated. The whole experience was smooth and stress-free, especially considering the situation. Great service—I'd definitely call them again if I ever need a tow.

Had my car towed recently and Aldino was the one who helped me out. He was super helpful, professional, and made the whole process really smooth from start to finish. He showed up on time, explained everything clearly, and handled my car with extra care while loading it up. He kept a really calm and friendly attitude, which made a stressful situation a lot easier to deal with. You can tell he knows what he’s doing. Definitely appreciate the great service—thank you again, Aldino!

Aldino The best tow truck worker ever❤️ This was the best towing experience I've ever had! safety was clearly their top priority. They were efficient, kind and thoughtful, which is something you don't see everyday. , give them a call! you will not regret it.

Peter from Assured Collision towed my car earlier today and the service was super speedy. It was a very hot day today and both my car and I were overheated. Peter got us both home safely, quickly and professionally. Thank you Assured Collision! A++++ service!

Assured Collision towed a truck from Boston to our Walpole facility and their service was excellent. The charges were reasonable and there was no stress. Excellent driver and excellent communication. Thank you!

I had an absolutely outstanding experience with Assured Collision Inc., thanks to their tow truck driver Aldino. From the moment he arrived, Aldino stood out not just for his professionalism, but for his incredible out-of-the-box thinking that truly saved the day. My car was in a tricky spot, and most would have taken the straightforward route of calling for backup or making the job more complicated—but not Aldino. He calmly assessed the situation, came up with a creative and efficient solution, and executed it with precision. What could have been a long and stressful ordeal turned into a smooth and impressive rescue thanks to his expertise. It’s rare to come across someone so dedicated and resourceful. Aldino went above and beyond, and it's clear he takes pride in doing the job right. Assured Collision is lucky to have him on the team. I highly recommend their services, and especially Aldino if you're in need of a true problem-solver on the road.

Ive used assured collision twice for a tow and both times I had a great experience. I've had Matt come out both times and he goes above and beyond. He is very personable and even helps troubleshoot what he thinks is going on with the car. He actually was able to find out I had a bad ground that may be causing my car to periodically not start when a separate shop originally said it needed a new battery and alternator. The office communication was great and they are very friendly. Cant recommend these guys enough.

My car battery died. I needed a jump and the hood latch was stuck. I called AAA and Assured came out and tried to open the vehicle but couldn't so I was towed. When myself, and a coworker both initially tried the interior hood release handle, it was intact and pulled open and closed. When I got the car back, the plastic handle and spring were broken into pieces and left on the floor. The mechanic (Larin's Automotive in Norwood, whom Assured recommended) says it was like that when they got it after the tow (unless they are lying). AAA denied my damage claim because Assured denied responsibility. So I called Assured and explained the situation. If I didn't break it and the mechanic didn't break it then that means that it had to be one of Assured's techs that came out and worked on it. They told me that their drivers say they didn't break it and so there is nothing they can do. INTEGRITY is doing the right thing even when nobody is looking! They should have said something when they broke it, especially because I was standing there while they worked on my car. SO, I called for service and now I have to pay to fix a part that I didn't break because nobody wants to admit when they made a mistake. I don't recommend this place. In response to the response from the owner (who I am assuming is actually AAA?): As I stated over the phone many times, I shouldn't have written that the handle was stuck because it was the hood latch that was stuck (just a matter of wording as I was rushing to put in the call). Like I said, the plastic handle was not broken and now it is. You just kept referring back to the statement that I made and calling it a pre-existing problem. That is not accurate or true. In your response you write "It appears the broken hood latch was the reason for service and needed to be replaced regardless." YES, exactly. The hood latch. Not the handle. They are two different parts. It is pretty clear someone used too much force and snapped the handle off. It is absolutely frustrating that nobody will accept responsibility.

Just driving on 140 in New Bedford at 65 MPH a half mile from the Coggeshall exit to have one of their wreckers fly up on me from behind tracking at least 70. Pulled to the side for him to speed faster than 75 to pass me, just to take the exit less than 200 feet ahead of us. I wouldn’t trust a company that is that reckless on that small of a highway. Looked them up online to see they feature a sign that says “Slow Down, Pull Over, It’s The Law.” Maybe practice what you preach.

A+ experience all the way around. I called and spoke with Jim one evening. He took my Quincy Mutual claim number and called me early the next morning, telling me he already had my claim info and was ready to take my repair. I was impressed by his efficiency so decided to move forward with him before discussing my vehicle with other collision shops. And he delivered better-than-expected results. The work was done within a few days after he set an expectation it could take 1-2 weeks. The repair blends perfectly with the surrounding body parts. He worked with my insurance company and third-party claim adjuster without my involvement. And his team DETAILED MY VEHICLE, inside and out! Incredible. I'm only going to Jim for future auto body work.