What clients say about Mass 1 Auto Body in North Reading Township (MA)
Almost everyone needs body work done to their vehicles at one time or another. Fortunately, there’s Mass 1 Auto Body in North Reading. Paolo and the veteran crew take the time to assess each car’s situation and recommend workable repair options. We recently had some minor scratches touched up at a very fair price. They also handled more extensive bodywork on our son’s car a few years ago, also at a fair price point. Can’t recommend enough the very professional staff at Mass 1 Auto Body.
I would highly recommend this auto body shop to anyone! They did great work with my Honda HR-V that you would have never known I had gotten into a collision. Paolo is outstanding and went above and beyond to help me and negotiate with insurance so I didn’t get a big bill like I thought I was going to. He really helped me out. Thank you so much!
After getting a couple of recommendations from friends to take our 2008 Honda Pilot to Mass 1 for accident repairs, we were optimistic about the work and service we would receive from them. We were not disappointed. From Paolo’s courteousness and the expertise of the repair specialists, I can say that they do quality work and I would not hesitate to bring any vehicle to them for body work. Our Pilot had tailgate and bumper damage and they made it look like new. I also asked if they could repair some fender rust while the vehicle was in the shop, and although this may not be something they usually tackle, they repaired it to the point that it also looked new. I can’t recommend this shop enough and although I am not looking forward to our next fender bender, there is comfort in knowing that Mass 1 is there to take care of it! Thanks Paulo and crew!
Paolo and his team were fantastic! I had some damage to my hood and they were able to make it look like new again. Great service, very responsive and the price was right!! Thank you!
First rate shop. Easy to do business with. Great arrangement with rental car agency. Drop off rental here and agency comes to collect vehicle later. No extra trips. First rate work as well.
Great work, great service, great experience all around. Highly recommend Paulo and his crew if you are in need of body work. He made the process easy, my car looks great, and they even touched up and fixed other cosmetic stuff that was unrelated and he didn’t even mention it, I didn’t notice till I got home.
Paolo and staff at Mass 1 are incredibly knowledgeable and skilled in their craft, and it is evident through the quality of work they produce. Every time my car looked brand new after they finished with it, and I couldn't be happier with the results. The repair process was incredibly fast, and I was able to get my car back much sooner than I anticipated. And despite the high-quality work, the price was very reasonable compared to other body shops I've visited in the past. Overall, I highly recommend Mass 1 to anyone in need of car repairs.
This place is extraordinary: expert work, rapid turnaround, scrupulously fair and transparent pricing, in an immaculate shop. All managed by the kind, courteous and thoroughly knowledgeable Paolo. This place is world class.
I would give Mass 1 Auto Body a 5 ⭐ for outstanding Service.
Very easy going, and pleasant people to deal with.
Car was ready and looking like new when quoted.
I got in a pretty serious accident and although they were backed up, Paolo accepted my car. There was heavy front end and rear damage and they did a fantastic job making my car look like new. Paolo kept me updated and was spot on in regards to when he said it would be ready. This is the second time I have brought my car to.them and I can't say enough how happy I am. I would recommend with zero reservations as they are an efficient, professional and top notch business.
My car looks beautiful. I could not be happier about the work that I got done my car actually looks even better than when I bought it brand new because Honda Westford Ma messed up my bumper and didn't repair it properly. Mass1 did an amazing job thanks guys. Respect to you for making sure that the workmanship was top quality.
Took my German car here because underneath the drivers side door the molding was popped out. Not only did they take my car in the day of, they fixed it to the T. If you are looking for proper service for even higher end cars this is the place to go to!
My wife and I have been taking our vehicles to Mass1 for body work for over a decade. Paolo and his team are top-notch, they perform flawless work, live up to their commitments, and are very responsive. We've returned several times over the years for body repairs on several of our vehicles. We highly recommend Mass1 Auto Body.
I have used this company for years, so when my daughters' car was involved in an accident we relied on Mass 1 Auto again. They not only repaired the cosmetic work, but found structural damage and sent it out to be fixed. We were delighted with the service, commitment and help.
I love this place. Super friendly and very good prices. I keep going back to them after trying other body shops even though I no longer live close to them. I highly recommend them.
I had a very good experience with this shop last week. Was referred there by our mechanic. A minor accident caused a couple of deep scratches in a door. The manager(Paolo) suggested they try touching them up before doing a total refinishing of two doors. We were very happy with the result.
For any future auto body repairs this will our first stop.
Amazing honest friendly service. I can't believe I had to request this place be added to the Google site. They paid close attention to every detail. My car was crushed by a tree and when it came out it looked like it was just driven off away from the dealership. Father and son shop that does things right. Support the local guys!!!!!!
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