Smith Auto Recycling LLC JunkYard in Cambridge (MA)

Extremely rude - Horrible customer service from a male employee. Requested over the phone prices for a specific parts off a specific car. I was told they were available and then was called and told they had been sold. Man copped and attitude when I asked how they had been sold. I was told it’s because he did not write up the sale. It appears they are extremely disorganized. The woman on the phone Alison was extremely kind and helpful however.

This place is great. The people here are very knowledgeable and hospitable. I will never go back to Robertson's again. These people are honest I drive an hour each way to come out here and it's worth every second driving out here. If you need anything call Alison. She is the greatest. I have a very uncommon vehicle and they have what I need. If they don't have it, they will find it. Prices here are incredibly reasonable. You won't be disappointed. Thank you very much Smith Auto Recycling.

Great money saving resource every time we've gone here. The owner & counter staff are friendly, pleasant people to do business with. Fair & knowledgeable. Wear boots and take some work gloves; there are loaner tools to borrow. Bringing your own tools might save you time. We have had success on both foreign and domestic parts here. Some items are already pulled and shelved, they will send you out to meet someone at the warehouse to the left on the far side of the yard, past the tires. (I needed a light assembly for a S40 Volvo.) Other items we pulled ourself for a Jeep. Nice and convenient to have a local place to go to for parts.

Have to say, the place is a lot better then most places in Worcester! They have an old Standard Auto Employee who's a big help and friendly face, as well as a young girl up front who not only is very nice, but knows what shes talking about. The yard has all kinds of vehicles makes and models and even though can be crowded, they will put the car you need up on barriers for easy access. Although it sucks having to look through a giant rack for tires because they are self serve, the tires are priced very reasonable. I def. would recommend checking this yard out if your still into the old days of picking your own parts!

Can't complaint about the prices or anything, guy in the front was really cool and got me some help with moving parts without a hassle, keep up the good work guys. Parts were just as described on their website.

I bought a car here and fixed it, then drove it for 5 years before finally losing it to a flood. They were awesome, and took my junk car without a title rather than make me go get it. They also gave me a free extra battery with the car. If you know cars, this place is like a playground!

The male employee is extremely rude and unhelpful. I’d recommend Sam’s Pull A Part in Worcester tbh.

BAD TO DEAL WITH NEVER TELLS YOU NO WARRANTY ON ELECTRICAL PART THAT DID NOT EVEN FIT & I'M A REPAIR SHOP THEY RATHER LOSE A CUSTOMER THEN WORK IT OUT THATS PER OWNER

Do not buy any parts from this company we bought an engine from them we spent time installing turned out to be a junk we called many times for our refund engine was picked up he hast refund our money yet its been 4 months stay a way from this guy not worth the headache I will file a complained with attorney general

Smith Auto Recycling rocks!! They have a big yard, great selection and their staff is always helpful and pleasant. Smith is my go to place for used auto parts.

This place is just trash, do yourself a favor and go to sams pull apart in Worcester where there’s better customer service plus the great selection of cars which this place lacks.

Great experience! Gave me a great deal on my junker and picked up same day!

Great Place to sell my Junk car. The Owner im guessing is very flexible, and easy to talk too great sense of Humor

Im gonna give these guys a full 5 because of their prices, they had a box i could use tools and they hung around a bit late so i could finish up. This an old school pick and pull and my first choice for yards

If your minority this is not your best stop, really bad expire really disrespect full and the way the staff treat you, their humanity is poor and gross.... They are not willing to help first and last time stopping by! I dont recommend it.

An example of great customer service! The owner is such a gentleman and pleasure to work with!

Is good beacuse you find parts that are dificull to find in other junk yards

Very knowledgeable and helpful. Will help you get the right parts!

Great yard good selection and reasonable prices

Everything but what I needed. But the person I was with found a something.

The worse experience ever. No one knows anything is going on there

Could not find what I needed but the customer service was great .

Very nice people. So clean and organized.

Talked to David over the phone, best customer service ever!

Very friendly and helpful staff...

Overcharges compared to other junk yards

Great service!