Used Tire Maxx in
Chicopee (MA)

I Had alot of work done. Struts. Brakes and an axle. Everything was done exceptionally well. Great price and service. Joe and his staff did an awesome job. I will go there for all my automotive needs.

Always Have Great Experiences When Going Here. Front Desk Staff Very Helpful And Informational. Techs Always On Point With Work. Always Informational As Well Pointing out Issues with my vehicle with every service. I will continue using these guys.

I called this used tire store for some truck tires. The manager said on the phone they had 4 (I said I need 4) of the size I needed and that I should come right away to get them installed. I immediately drove 35 minutes in the rain to their shop, only to be told by the manager at the front desk they only had 3. I asked why they said they had 4 and he just replied they only had 3, which was not what I needed. As I stood there thinking about my dilemma, the manager (short latino guy) stood behind the counter and sarcastically said, "You can have a lollipop if it will make you feel better." I just stared at him in disbelief at what he just said after he wasted my time. I don't think this guy has ever been punched in the face but I think he needs it. These people wasted my time and treated me like crap. I'm not one to write reviews but this guy insensed me. He's lucky I did not act on impulse. Zero stars for this jerk. Update--> I just read this owner's response to my review. He is a liar. I was in no way disrespectful and rude. He was wrong and instead of apologizing, was disrespectful for no reason. All I can say people is don't go there for tires. The owner is a liar, patronizing, and disrespectful to customers. And if the owner posts another untruth about my review, I will file a complaint with the Better Business Bureau.

Good communication and service. Came in to replace a tire and helped me with additional repairs that I didn't know I needed. Rio was super helpful and nice.

My experience at Used Tire Maxx was so amazing Rio was God sent when I tell you, my wife and I just had a new born and we’re attempting to get our tires fixed. Previous tire garage tried to up sell us and lied about the type of tires we needed how much it will cost with no greeting when I first stepped in or how can I help you. All I received was a let me see what I have, and this is what we got and that’s it overpriced and that wasn’t even worth it. I walked out of that place so bad when I looked up Used Tire Maxx I walked in Rio was the first one and greeted us very pleasantly. He was very honest straightforward not only was extremely respectful to my wife and our circumstance, but was able to service us in a way where not only were we able to get what we needed done, but with the smile on our face. Prices were amazing extremely affordable he explained our scenario very clearly and allowed my wife and I to come together and make a decision that didn’t make us feel like it wasn’t worth it or rushed. I’m looking forward to coming back and having Rio service us again because on top of all of that, Even was able to help me to fill up air in my tire when I didn’t have the means to. Thank you so much. I really cannot wait until I come back to see how Rio at Used Tire Max could help service my vehicle again. Thank you so much. All the staff were super helpful and respectful

I drove by on Ftont St because I needed tires. I went inside and to my surprise, they were very helpful, very professional Joe and Rio were very polite. I love Joe's cowboy hat and all the other guys there were great and the prices were also reasonabl. I haven't gotten good customer service like this in a long time.In an all environment with male. I happily give them 5 Stars. Excellent customer service 👏

got my tires changed 6 months and they never changed them just swapped my tires around , confirmed by another mechanic that my tires were never changed just swapped around and i spent almost $300. this could’ve ended up in a serious situation SMH do better

Always a good experience when I come here great people to work with would recommend it to anyone will be back

They always take care of me and make sure my car is in good running condition. They are very nice and helpful. I feel very safe leaving my car care in their professional hands.

Rio went above and beyond for my car there was a slightly problem and he did everything to correct it and he’s a credit to the company massively and he is the reason I will be returning and fantastic customer service and also like to mention Joe also fantastic guy who cares and makes you feel welcome and fantastic customer service these two gentlemen have restored my faith in mechanics thanks boys see you again soon thank you so very much

Rio was amazing and made sure we had what we needed. He showed us the tires before putting them on the car and double checked that we were okay with the size he had available. The service was quick, and the waiting room was nice. He offered us a discount for paying with cash and had an ATM on site. He said if we were unhappy at all we could bring in our paperwork and swap out the tires. We won’t be doing that though because our cars are smooth and safe now.

I don’t even know where to begin. I went into Chicopee tire maxx to purchase 2 used tires for my car. Upon them installing them, they found my front end to be a mess! Long story short, my drivers wheel was literally about to fall off. With the holidays AND my son’s 5th birthday around the corner, this wasn’t news i wanted to hear! Rio, the gentle man who took care of me was INCREDIBLE!!!! He gave me a deal that i could not resist and was able to fix my car the next day. He was so compassionate and truly just wanted to do the right thing. I cannot thank him enough! On top of all this, my son was with me at the shop and Rio was so kind to him! Rio gave my son some change to get a snack out the vending machine, (i had no change on me!) which made my sons day. Then, the day i picked my car up, my son ran to Rio and gave him a hug! Rio, so kindly, had a small bag of chips to give to my son and then gave him $5 bill!!!! This made my sons year! He was so grateful! Rio, thank you for not only helping me out graciously, but for being such a kind soul to my son. The world needs more Rio’s out there! I 1000000/10 recommend this shop! They truly look out for you. Thank you again Rio!!!!

Tire Max in Chicopee is fantastic I recommend it highly. I went there for tires and Joe informed me that I had other problems. Joe took care of the problems on my car and I am oh so grateful thanks again Joe for making it a great experience I appreciate you and your crew a lot

Great place. Quick service had what I needed right away. Great prices. Definitely coming back here again.

Went in for air for my tire (which they were not going to charge for) and wound up having to fix the tire! They were quick, professional, and fast!!

I tried filling my tires with air at a gas station, which also charged me for air. Instead of filling the tire, the mechanism deflated my tire. I went here because it was very close. The man at the desk was very kind to me. Going there right before Thanksgiving And he told me to have a happy holiday and that he wasn’t charging me for air. I could’ve paid, I had the money, but I greatly appreciate the kindness that this man showed to me.

They have alway been nothing but good to me... They treat me with respect and kindness... I would always come back any time I need tires☺️☺️

Owner was very friendly. Honored a price i was given over the phone even when i came in a week later and those specific tires were sold.

Absolutely Impressed! Took my BMW in for used tires and couldn’t be happier with the experience. The team was super quick, very helpful, kind, and clearly knew their stuff. They had me in and out in no time, and the price was unbeatable. It’s hard to find honest, knowledgeable service these days—but this shop delivered. Definitely my new go-to spot! Highly recommend for anyone needing quality used tires and top-notch service.

I always came here to get tires. Never had a problem until my most recent experience, Aug. 2025. I bought 4 tires and I can tell they only did 3 because I looked at my tire brand and 1 still remained while 3 were all different brands. They did a tire rotation, and my rear tires were angled sticking outwards. It's been 2 months and I'm constantly putting air. I just took my car to Balise and they said the tires were more worn out than my original tires and 1 tire had a nail. Will never return here again and will just pay for better quality.

Went in for tires and they diagnosed an issue with my brakes I was unaware of and didn’t initially try to upsell me. When I decided to go ahead with the repairs they comped some of the taxes and labor as a favor, seeing that this was an unexpected repair. Almost fell to four stars when I awoke the next morning to one of the four tires I bought being slightly flat, but I brought it back and they repaired the tire with no issue and no charge. I’ve consistently gone to this place for the last few years and will continue to do so

I just went there after talking to some one over the phone they said 59 per tire free install and balancing. I go in boom i told them what was up response if you pay cash ill do 160 flat im like wait 59 per tire free install and balancing responded i dont now who told you that it 80 per tire im like its used 80 new at townfair it a small tire i can just get them cheaper at facebook he responded with attitude well get them wereever you want bald guy at front if there camera he too busy trying get in a girl pant in front of store Fake facebook price attitude fake helping people you got have a toto for kindness there zero star Bad costumer service i walk out i rather pay more aomewere else than get treated like that and then they think ill let them touch my car after what a joke

First time here, had my tire plugged from town fair tire, it ended up having a slow leak a few weeks later. Heard about this place, and so far so good! They were nice, affordable, and took care of me so quick. Will definetely be back!

Highly recommend!! They’re fast, honest, reliable and affordable. I needed new brakes, rotors, calipers and tires and they did it for me within a couple of hours and for a price I wouldn’t get anywhere else. I was shown how bad the damage was and was grateful for the honesty and work they put in. Definitely will be going back for all my car repairs. Thank you guys for looking out for me! ✨

I have been taking my car here since I moved to the area in 2020. I thought they only did tires and brakes but they a lot more than that. They are always honest about the work that needs to be done. They work on your car right away it usually is done the same day. I want to thank Rio for all his hard work and how he is always accommodating. I had a special event to attend the same day I dropped my car off to be worked on. I underestimated the amount of work needed on the car yet he was able to finish so I would have my car back on time. Thank you again!

Please stay away from this place at all costs. Went here trying to save a few bucks just to get my vehicle another year or 2 before i buy something newer. Against my better judgement i bought 4 used tires had them swapped and i was on my way. 3 days later one of the tires literally exploded (sounded like a shot gun) The manager (owner) is extremely dismissive and will just keep arguing that u must have hit a pot hole. Well one would think if i hit a pot hole hard enough to make a tire explode i would have some damage to my rim (see pic. Clearly none) While i will say they do stand behind the we will exchange the tires from defects that is simply not good enough with safety in mind. I threw my spare on and immediately drove to the shop i should have went to in the first place and had 4 brand new tires put on. The “legit” tire shop informed me the tires that tire maxx sold me were 8 years old and they did not even balance them when installed (which couldnt be great for older tires). They also let me in on a little secret. Used tires maxx buys the tires from the legitimate shops that they will not sell for safety reasons and sells them to us. So all in all i spent over 300 for some used not safe junk tires. They were not even balanced. ZERO refund policy. I even offered to just give me half my money back. This place should be stopped at all costs before someone is seriously injured or worse

I do not recommend buying tires here! I came in wanting to save money on tires for my BMW. I only payed $250 for all season Continental tires which I was happy with the price, but in a matter of 2 days I already had a bubble in one of my tires. They offered to replaced it for free. But took over an hour to doing it! Next after getting that same tire replaced a week later the tire blew up when I was on the highway going 60 mph and causing over $2,500 in damages. And the cause of this was selling a customer a 8 year old tire. Which professional shops won’t sell you anything over 5 years. Highly recommend staying away from this shop and used tires in general. I’ve learned my lesson.