Rockrimmon Auto Parts and Recycling Inc JunkYard in Chicopee (MA)

Worst place to deal with This is my second time purchasing from them and they sold me broken parts no return or exchange

This spot is great only thing I do not like is the service there rude for no reason I purchased a piece and they gave me the wrong part guy said well I'm not giving you another one and practically threw my money back at me. The Secretary whatever she is she was rude as well I was over hearing her talk with another customer and she had a nasty attitude raising her voice when the guy was only talking to her these people need to learn customer service.

Worst business I've ever had. I called them on a Friday to come and pick up my shell of a car that I took the engine out of for another car. The lady tells me they can't be there till Monday to get it but to have the title and everything ready and they'll cut me a check. Come Monday no one shows so then they come Tuesday to get the car. The driver says to being the title there to get the check. So I do that and these SOBs tell me that they're only going to give me 20$ for the car. Are you freaking kidding me? All the other parts were there. They knew it had no engine. She tried to say that she just found out that it was gonna be that much for it right before I got there. Mind you I waited 3 days to get it picked up! Then they had the nerve to tell me it was going to be 80 to have it brought back to my house. I was beyond furious! Don't give your $ to people who are so disrespectful with people's time and insulting! I will NEVER do business with SNAKES like them again in my life and I will make it a top priority to be sure people know about the unethical business they conduct!! I'd rather keep my title for the engine than let them insult me with such a bogus offer! If I could rate them 0 stars I would. They don't even deserve 1 star!!

This place is terrible. Workers are completely rude and don’t even give you any assistance. Walked in there and immediately the first guy talking to me was rude to me. If you don’t know anything about cars DON’T go here they’ll just tell you to turn around and walk out the door. They don’t even let you look at the parts or test them out and there’s no refunds. Place is a joke. Don’t waste your time going here.

These people are so rude had me standing there for 10 minutes then to say why are you just standing there what do you need I said man you where tlkin to sumone else so I was waiting for you this guy expected me to just cut in his conversation and tell him what I need man bump this place don’t ever go back

Please trust all of the other reviews written here and do not waste your time! The staff was rude, deceitful, and unhelpful. He sold me the wrong part for my car. I am absolutely disappointed! Please please stay away from this place!

Don't judge the book by it's cover. Cordial and very helpful staff! Excellent and negotiable pricing. Will definitely stop in for parts again, if I need them.

Very rude, laughed when asked if they had parts for a 93-01 car I own I was told "we don't keep anything that old (in a sarcastic voice)" I could understand if I was looking for an incredibly rare vehicle or something from 1942

Very bad i went to get a car battery and the guy told me that it was closed but it was full of custumers at the moment there was people buying stuff but he didn't whant to sell me a battery becouse i have puertorican look that was just racis of his part even the lady that was there told me that she was sorry but the man sed that it's closed when it's still open i lost a hole work day becouse of this guy i will never go back there again

Have never talked to someone so rude on the phone in my entire life....greeted by some rude woman who wouldn't even listen to the part I was asking for and continues to give disrespect..would never in a million years go to this place even if they had my part for dirt cheap...learn how to run a business...

Terrible customer service. Stay away from them

Called them for a trunk lid on a Pontiac Sunfire. They said is that made in Yugoslavia? We don't have any.

The cashier and store manager are very very rude, unprofessional and not respect at the customer ..., and they don't treat Latinos well

One of the absolute dumbest employees ever - TOLD I HAVE TO COME DOWN EVEN THOUGH I HAVE THE INFORMATION NEEDED N0W.

The cachier is very very rude and not respect at the customer lm😠😠😠

No answer, called multiple times...

Good prices and parts

Bad service and lazy

Happy for the help.

So un profesional, no refunds policy.

Los empleados son muy buenos con el servicio.