Tally's Truck Center in
Gloucester (MA)

They have towed my beater twice from a very difficult position with ease. Right on time and friendly. Highly recommend

Called for service and came right away and car running. Michael knew right away what to do and did it. Tallys have always been efficient and helpful and pleasant.

I misplaced my keys and Tally’s Towing showed up within a half hour and even managed to finagle his truck down a long narrow dirt road in West Gloucester without hesitation. Michael was a skilled driver, courteous, very friendly, and a true professional. He was in and out within a few minutes and just set my nerves at ease. I would highly recommend them to anyone in need. Thank you once again!

Michael from Tally’s Truck Center came to our house yesterday to help with a tire issue. He was professional, patient, kind and courteous. He double checked to make sure we were all set and didn’t rush at all. He was here in a very short time, and took care of us! We definitely recommend Tally’s for any Truck need or AAA service. Thank you Michael! 🙏

Michael arrived earlier than was initially promised by AAA, and was friendly, helpful, and super polite. I only needed a jump start, but it was done in seconds, quickly and professionally, with advice (needed) on how to fully charge the battery. Thanks!

Michael was great -showed up fast and did the work -very pleasant to deal with -thank you!

Fast, friendly service. I locked my keys in my truck during my lunch break. Thanks to Michael I managed to get back to work on time.

Tally's really saved me today! Their service was so fast and it was clear to tell that the technician (Michael) knew exactly what's he was doing when he you there. Thanks Tally's!!!

Michael was courteous, friendly, and knowledgeable my wait time for service was only 15 mins thank you for your help getting my car jumped and started….

I've called Tally's half a dozen times or more in the last few years - battery issue, stuck cars, tire issues - for myself and my sons. Every time the specialist driver has been polite, listens to my concerns, then competently solves my problem! You guys are great! Michael was the best today! I use them thru AAA, and happily tip them for helping me out so well!

If I could give them 0 stars I would. I warn you to NEVER use Tally’s unless you want a headache and to deal with rude, careless, pathetic excuses for humans. As a citizen of this city, I’ve always been a loyal customer to tally’s however now I will never use them again. My car broke down in Gloucester & needed to be towed out of town. I was told they’d be there within 1 hour. They never showed up. Every time I called they gave me the runaround & that they’d “be there soon.” 5 hours passed and they still did not arrive. They confirmed my car would be towed to my mechanic that same day & my mechanic planned to work on it then as it was urgent. Tally’s a never brought my car to them. The next day it still was not at my mechanic’s. Every time I called Tally’s they told me it’d “be there soon.” They didn’t deliver my car to my mechanic until ~30 hours after the initial tow request. I’m severely disappointed in their values knowing they would treat a lifelong, loyal customer like this and have no remorse or sympathy. They did not treat my request properly and have since lost multiple customers as my entire family will no longer use them.

I wouldn't even give them 1 star But I have to to make the comment . They left my husband stranded an hour and a half away.and that was after waiting 3 hours for them to come!! They said he couldn't ride with them because they had to go tow another car. I had to pack up kids with no super and go get him at 630. Fed kids Yucky McDonald's on way home. Unfortunately we have AAA And they sent tallys. I called AAA AND Tallys and better business. Horrible!!

Dylan is the man. Every time I have come to this place it cost me money but that was my own fault , but everybody there is awesome they're very friendly an extremely professional and they get the job done. God bless everyone at Tally's.

I’ve been using Tally’s for a years and never any issues with service. I will say the past two times I’ve used them Mikey Has been my driver and he always goes above and beyond to make sure everything gets done. Tally’s is lucky to have an employee like him.

I just had a great experience with the Tally truck center. Michael was prompt, kind, friendly, and very knowledgeable. Thank you for making a stressful situation so much more manageable! I greatly appreciate your help!

I would not recommend Tallys if they were the last tow company on earth. The owner is confrontational, rude & doesn't know how to run a tow company. Their tow truck drivers make false police reports and lie to their boss. They're ignorant scammers

My daughter's motorcycle broke down yesterday. Michael assisted us with towing. He was very professional and easy to work with. Thank you Michael for making a difficult evening better!

Couldn’t be happier with Tally’s Hookers. Amazing service. From the moment we called to when they drove off with our car in tow. Fast, friendly, efficient and focused on the objective. A little spendy? Maybe. But worth it. Highly recommend, especially when you find yourself up the creek without a paddle AKA dead on 128 with no engine. Note: AAA is STILL trying to find us service nine hours after we first called. Don’t even bother. Call Tally.

If there was a Guinness World Record for the most amount of incompetent people working at one business, Tally's would by far hold it. If I could give 0 stars I would be. My partner's car died last night and she called AAA for a tow, which directed her to Tally's who informed her they would be towing her car that night. She then received another call from Tally's saying they could either pick up her car at close to 1am that night(it was around 10:30pm) or they could pick it up tomorrow morning at 7am. We opted for the 7am pickup. This morning at around 8:25, my partner called Tally's said something along the lines of "Hey I had a tow scheduled with you guys this morning around seven but no one is here yet which is fine because I know you guys are busy but i just wanted to make sure it's still happening", to which the rude person at Tally's replied "yeah we canceled the tow we don't have enough trucks today so AAA will find you a new one" in a tude and demeaning tone, and without any option for discussion hung up. If you can't do a job, it's your duty as a company to inform your client, and to do so kindly and swiftly. You are a service based company, try having some service based skills in the future. The only reason Tally's is still in business is due to lack of other towing options in the area, definitely not based on their ability to do work or customer service. I'd rather put my car in manual and push it up Mount Everett than try to get a tow with this company ever again.

They towed it and it sat in the tow yard for a week.until I could legally get it out,whatever, BUT the worst thing about it is that I have a hearing condition and I have special customized EXPENSIVE Sony Wh 7000s headphones I need with me in loud areas like work.thats 360$ for the tow and another 315$ in stolen property.expensive hit,took all my tax returns and I gave them respect from start to finish,no hassle.i had them in the truck the night it was towed and when I went to get it they were gone.nervous cause I hate throwing people under the bus especially if they have kids but they're specially fitted with GPS. Even has insurance and I could just get new ones but they were my babies. I know they took them because the GPS is pinned at a specific related location here and there. Idk prolly just go ask and see if I can get them without conflict.maybe they can leave them somewhere I can scoop em up without seeing them. I don't care, I just want them back.someone man's up maybe ill change it to 5 and give it a positive review.bottom line,keep an eye on your things there's a thief that works there

Needed battery jump. On New Year's day! Tally's answered right away & were at my car in 15 minutes, jumped the battery and I was on my way. Great professional service!

We had a fantastic experience with Eric. We had a flat tire in the middle of our friend's driveway, no one could get in or out. Called AAA. Eric showed up in less than 30 minutes. He was professional, courteous, efficient and hard working. We were so grateful. Lucky you if Eric takes care of your roadside needs.

Car broke down at 2am, waited for over two hrs before I figured out how to solve my own problem. Called and canceled tow. Tallys calls me hours after I needed them and i said hey i canceled, hung up in my face. Next day guess what I need my car towed outta town. Tallys was called over and over thru AAA. Come to find out tallys just decided they werent picking my car up. -1/5 stars.

A huge thank you to Merlin and Tally's crew for helping me tonight. I am a quadriplegic and drive a handicapped Van. I exited my Van tonite and could not close the motorized ramp because a cable snapped. They got here way before the expected time And secured my vehicle. I don't know what the resident's of Gloucester would do without them. Still the best! Thanks again Tally's for a job well done! Cheers! P.F. Marino

Fillipo was courteous and competent in getting my car back on the road with a new battery thru AAA. He made it a good experience. Very helpful.

1 star because I can not give 0. Witnessed a Tallys flatbead driving like a maniac on 95S in Danvers. 75 in a 55. Driver was tailgating other cars, speeding, and changing lanes dangerously. All while towing someone's car. Feel bad for the owner of the vehicle that was being towed. Tallys does not care about your vehicle or the safety of others.

I've used Tally's a number of times over the years when I've had car troubles, locally and once with a breakdown out of state. I've always been very satisfied. A couple of weeks ago, they used a titling flatbed to move an antique boat on a rusted out trailer. The driver was super-competent and courteous, very careful from start to finish. I can't imagine better service.