NAPA Auto Parts - SJF Enterprises Inc in
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Address:19 Macy St, Amesbury, MA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:01913
Working Time and Location
What clients say about NAPA Auto Parts - SJF Enterprises Inc in Amesbury Township (MA)
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Never been in a parts store like this one , very knowledgeable all ways get the correct parts .Ty Scott
Mar 27, 2023 -
Scott knows everything automotive. If they don't have a part, they can often get it same day. Responses to some criticisms in other reviews: Maybe prices aren't always better than what you see online. But you can buy online for whatever price and pick up in store. However, as a repeat customer, they always take care of me. Additionally, the parts they sell are generally better than the stuff you get at AutoZone, etc. Some lines they won't even sell. It isn't a corporate store. Pricing isn't always the same. That works to your advantage too. Sometimes things are cheaper. And they can get things from vendors outside of NAPA. You also get a huge knowledge base and can ask questions. This is priceless. Someone also complained about not being able to return something they already installed and without a receipt. That's typically how it works with most mechanical and electrical things. Why should they take back parts that you installed but then didn't need. That's diagnosing problems on their dime using parts they have to sell used. Don't buy parts you don't need.
Jan 12, 2023 -
Great customer service! I went in today needing a plug kit for my tire. The guy ended up helping me fix it. It was greatly appreciated!
Oct 19, 2022 -
Had my mom's car for a few hours and decided to replace her windshield wipers with some better ones. I walked in and grabbed the book to look up what ones she would need and the attendant behind the counter advised me that the book was at a date. He was extremely kind and looked up exactly what I needed. I grabbed the Rain-X wipers and went to check out. He offered to put them on at no extra cost and even took the old ones away to dispose of. The transaction was complete within about 5 minutes and my mom has brand new windshield wipers. Extremely delightful experience. Definitely will come back here again
May 02, 2022 -
Had a horrible customer service experience here. Bought a gas cap for my SUV that I was assured was a “fit”. It screwed in Ok, but after a few days the check engine light came on indicating it didn’t quite fit right. Box had been tossed but I figured they’d at least offer a credit. Day 1 - arrived without receipt (my bad) and guy says “ah, my boss… I at-least need the receipt…”. Day 2: two guys behind counter, one from before and his boss. ‘Boss’ says “sorry, can’t help ya… owner not here… havta come back…” I got a little smart and suggested that between the two of them they oughta be able to make a $20 mgt decision… to which the boss says “I could lose my job…” So, what kind of local business owner promotes this kind of experience? Not surprised to see other posts about getting price gouged here. This is not your friendly local auto parts store. I had a bunch of other things to pick up in prep for winter, but I’m going back to the guys in Salisbury.
Dec 02, 2021 -
I shopped here because its local. I called for a part, they had it..it was 133 percent higher price than online. But I wanted thr part that day, and its a local business..besides, like the guy said "the stuff online is just cheap Chinese junk." Amen, I thought. So I said, ok. Ill pay more. When I got the part a different guy was there. I paid the money took it home, opened it up, sure enough. Its a knock off part Made in China. Haha. No good deed goes unpunished.
Jun 25, 2021 -
Placeis overpriced as heck..2 pack of ratchet sets 30 dollars...are you serious walmart and homedepot has 4 packs under 15 very disorganized no cleaning procedures during a pandemic which is important to be and stay clean
Feb 06, 2021 -
The guys there are great, and Scott is very knowledgeable when it comes to specialty parts or understanding different components across brands. Motortown NAPA is a great resource for garages and DIYer alike.
Nov 16, 2020 -
Napa was very helpful i had a light come on and they were helpful in checking the status of the light at no charge. Great customer service.
May 30, 2019 -
Place is a dump. Don't even have price tags up. Place is a mess all the time. Dusty and dirty. And on top of all that its overpriced.
May 13, 2019 -
I needed wipers for my car and they had them in stock. Steve even came out in the rain to put them on my car. Outstanding service. I really appreciate their help.
Apr 21, 2019 -
Staff are very friendly, they even applied my wipers to my car, also very helpful with people that don't have a lot of knowledge on cars
Jun 17, 2018 -
You got questions about your vehicle or need parts go see Scott. They mix automotive paint as well!
Feb 22, 2018 -
Most knowledgeable parts guys I've ever spoken with. They never, ever waste your time.
Dec 07, 2017 -
The staff helpful and they gave everything stocked but parts are unknown to me.
Sep 05, 2017 -
Friendly staff. Was giving the wrong part. Store needs a serious update. Looks like dust on shelves from the 80's. Parking lot sucks.
May 13, 2017
Nearest Junkyards to NAPA Auto Parts - SJF Enterprises Inc
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
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