Brothers Auto Center in
Amesbury Township (MA)

I have been going to brothers auto for years. I live in Exeter nh and would never go anywhere else. They all are hard workers and they care about not just the person but their cars too. Jim is so caring and so thoughtful there is not words cause he takes all the kind words in the dictionary. Thank you for all you do for me.

Been working with these people for over 10 years. Spent over $1000 on new tires and they all started bursting at the sidewalls in less than a year. They wouldn’t take any responsibility even tried denying the recipe I had in hand saying the license plate wasn’t matching up. My family could have been killed and to not take responsibility is insane especially for a regular customer

They always treat me well Brothers. Excellent service at fair prices.

Excellent company to work with. They mounted 4 new tires on new wheels with an all wheel drive alignment on my BMW 430i convertible. I highly recommend them without reservations.

I went here looking for an inspection for an out of state car to donate lemon law claims and was falsely told it was impossible to get an inspection for out of state, I was able to go elsewhere and get an inspection immediately. About 4 hours of my time wasted navigating Boston for a lie they told me because they were too busy to look. Although no cash changed hands it definitely cost me. Lord knows what they'd do for a real service

Car broke down on highway, flatbed dropped it off there after closing. Very happy with the turn around, communication, and work they did to fix my car. Lucky thats where I ended up.

Very honest and polite shop. They never do repairs until customer is informed. Fair prices. I never feel "ripped off" after service. My go to shop for auto repairs

The owner let me bring in my car in the afternoon, despite being very busy. He stayed 1/2 hour past closing time, to weld my exhaust system in several spots, because I could not leave it overnight. He was very nice to talk with, as was Andre at the desk. I recommend Brothers Auto! Thanks guys! I'll be a return customer!

Highly skilled, fully competent and very fair pricing. I've been coming here for years and they are always consistent with a very polite staff. I won't bring my car anywhere else.

Get your inspections done here! Brought my car in, and barely had time to sit down before my car was good and ready go. Professional and quick - exactly how I like my mechanics.

Brother's Auto is a well run mechanic shop. Jim has been a trusted mechanic for me for years. I can always count on them to do a great job and provide honest recommendations about what is needed for service. They won't sell you anything that you don't need. Highly recommend for all auto service needs.

Be careful, please! I came to the shop about a year ago to work on rear brakes. I provided all parts. Rotors, calipers, shoes and also e-brake shoes. I have to admit they've done a good job on replacing rotors and calipers but they told me that e-brake cables stretched to much so they can not adjust them anymore. That is why my e-brake pedal goes all the way to the floor now. I believed that they replaced shoes and issue now is in cables themselves. How would I be able check it anyway without taking apart rear brakes? I never addressed the issue and just drove like that for last year and just recently went to another shop to fix cables. Guess what! They told me that e-brake shoes never being replaced and there is nothing left out of them. I tried to address the issue with BrothersAuto shop giving them the invoice but they refused to admit they never replaced e-brake shoes. Disappointing...

My mom got new tires at another shop and after doing so they told her tie rods were needed...it was going to be over $600. I don't live close by so told my mom not to do so, and suggested she go to Brothers Auto Center for them to check the car out. They found there was nothing wrong with tie rods and preformed an alignment successfully and charged her accordingly. I thank them for their honest business dealings and not trying to take advantage of an elderly woman like this other place did.

Car started driving weird while driving through the area so we went to this shop as it was well reviewed. They ran a diagnostic and discovered transmission issues, which they apparently do not work on. Offered no advise or recommendations on what to do about the fact that are car was driving bad 3 hours from home, just sorta shrugged and told us to figure it out. Also one guy told me the diagnostic would be 85, which the man at the counter then later said was always a flat rate of 65 for their shop.

My wife and I both brought our cars in for some long overdue service and for our state inspections. They were AWESOME! Fast, friendly and reasonably priced. I was extremely happy with my experience and I am glad to have found my new mechanic. Thanks Brothers!

They do an outstanding job every visit. I have been coming here for years and everyone is super friendly. Very reliable and extremely efficient. Would highly recommend!

Its a rip off. They charge me $80 every time i get my car inspected. I only went because my parents recommended it but go to a different spot now. Mass inspections are at most $50.

Jim got me in next day for service on our Lexus GX, much less expensive than the dealership and was able to get brake rotors, pads and a new belt installed same day and out the door by 4:30 PM. Highly recommend, great customer service!

I went to get my car inspected and unfortunately needed new tires. They gave me a great price for 4 new tires and alignment. It was better than anything else I found in the area! They also did the work the next day which was amazing!

OUTSTANDING! I have been taking my cars to Jim and his crew for 10 years now and I won't go anywhere else. I'm always provided excellent customer service, honesty, and fair prices. Incredible communication on everything and offer me a loaner car if needed. One year, on Christmas Eve, my car completely died in a store parking lot. Jim pushed it into his place and it didn't take him long to discover that a family of mice were squatting under the hood of my car and nibbling on the wires. It didn't take him very long to remedy the situation and I was on my way. Jim and his crew are experienced and professional and I won't go anywhere else.

These guys were awesome. They got me in right away, gave me an itemized report of what they'd be doing and the cost of it before working on my car, and were pretty courteous about the time sensitivity of my repair. $95/hr for labor which is better than what I've found elsewhere

“Jim” and his staff at Brothers Auto Center have been caring for our vehicles for well over 30 years. They have always been honest, fair, professional, friendly and courteous. They always diagnose the mechanical problem accurately and make the proper repair. We appreciate their great “service with a smile” and our meaningful conversations with “Jim”.

My family and I have been bringing our cars to Jim and his team for nearly 17 years. Jim is honest and charges a fair price for the services provided. I trust his opinion implicitly. We have never had an issue with any of his work. I highly recommend him and his team!

They did a great job fixing our car after it broke down in the middle of winter but that’s not my point of this review. The owner himself was really what made the whole experience. He was truly empathetic to us and our situation. He knew we had small kids and even offered to give us a ride if we needed it. It’s rare to find people these days who truly care and willing to go above and beyond to help people. If you are looking for a trustworthy genuine place I couldn’t recommend this shop enough.

I went down a few months back to get my Firebird worked on, asked them to get me some lower end tires on it and an oil change. Preferably all weather (we are in New England after all, never know). It took them days, and then the oil pan screw was loose, and they ordered top of the line sport racing tires. I told them I was trying to keep it under $1000 and I came back days later to an over $1200 bill. The guys were also kind of rude when I went there the first day. There was a bigger guy in the garage who was nice, but when I was trying to take my stuff out of my car to leave it, one of the employees scolded me for being in the lot too long (literally have never had this happen at any other mechanic).

On a Saturday afternoon, our check engine light began flashing while traveling through Mass. Frank (owner) took our call, guided us in from 495 and did an amazing job analyzing and repairing our vehicle. He even offered us his car so that we could get something to eat. Highly recommend this shop!

The owner/operator Frank is the real deal. He's extremely knowledgeable, fast, and most importantly, fair. I had him replace my brakes among other things and he went above and beyond to explain everything clearly and get to know me on a personal level. Highly recommended!