What clients say about German AutoTech in Amesbury Township (MA)
Today (the day after Thanksgiving) I had a flat tire that wouldn’t inflate. I called and was told to come directly over. They took me in immediately, and found a slit in the tire. It was patched so I was ready to go within about 15 mins. I really appreciated them taking such good care of me. They’ve earned a new customer!
For the past few months I have had intermittent issues with my BMW X5 rear air suspension. The back of the vehicle would sag - sometimes on just one side; sometimes on both but the problem would always correct itself within a short period of time. The 2017 X5 has almost 90,000 miles on it and apparently it's not uncommon for the 2 air springs to develop small leaks. BMW dealers may charge several thousand dollars to replace these air springs. Arnott makes an improved compatible air spring for the X5 so I purchased 2 of them intending to do the work myself.
But - having done work with Jack at German Auto Tech in the past and been very happy with the work he and his team has done, I called him to see if I could get the car in to the shop. He said I could bring it in the next day so I did. He replaced both air springs and tested the air suspension system. Everything is working great.
Once again, I am very pleased with not only the work that was done but with the focus Jack and German Auto Tech has on customer relations. They always go above and beyond to ensure the best experience possible.
Our daughter lives in a Boston burb near NH and we've found a shop I would trust with my wallet and my BMW even 850 miles away... This summer she had a serious failure which dictated a trip on a roll-back for evaluation. After a day or 2 of extensive diagnosis, they found that it had a failed turbo with an impeller making very minor housing contact (only at temp).
Turbo replaced as well as some other needed work and she was out-the-door at a cost MUCH LESS than the local dealer (who thru this service we STRONGLY SUSPECT was NOT changing oil as requested as the oil was broken down and led to a low oil-pressure) who we now will NEVER TRUST.
Jack the owner went out-of-his-way during this process and even gave me his cell in the event that we needed anything. Subsequent visits have only made this Dad & gearhead trust and love him more. Yes he's a New Englander - duh. Understand him, work with him, and if you can't trust him and his shop it's likely YOUR issue and not his!
Oh - he also has a guru of a ECU / computer / electrical tech who also teaches at MIT. He's got talent here who can flat be trusted.
Visiting New England with a VW rental car when an emergency light came on. Googled this place, stopped in and talked with Jack. He quickly looked over the car, fixed our issue and sent us on our way in no time! Perfect fix for what could have been a bad vacation starter.
Brought our car (VW) in for a EPC light. Fast diagnosis, a reasonable estimate on when the work would be complete and good communication throughout the process. Sensible recommendations as the work progressed and in the end I felt the cost was a fair representation of the work and the expertise that resides within the walls of their garage. Highly recommend these guys. They will be the best bang for your buck and do the job correctly.
Really nice people there, always give you a heads up on price. Honest mechanics in that shop, good prices. Would recommend them to you if you are in the area.
Recently had some work done on my e46 BMW and the shop exceeded expectation , amazing work from a knowledgeable shop! Wouldn’t take my German vehicle anywhere else.
I live in Cambridge, and German Performance in Alston is my go-to, but I was looking at a car in Rowley, and Marc recommended Damon. The car had a number of problems of which I was unaware, and so I didn't buy it, but I am so glad that Damon saved me (my daughter) from that train wreck. Thank you Damon! Well done! Highly recommended!!
I dropped my car off and got it back exactly how I wanted it to look. Damon and his team kept in touch with me even though I was on a different continent with a 7 hr time zone difference. I had received 4 quotes from 4 different shops ranging from $1500 to $2200 and this was just for labor to install springs. When I told the owner he came to the rescue and gave me a realistic price which was just under a grand. Thank you for being honest and doing great work. I will be back.
Would not go anywhere else to have my euro van worked on, and I have tried several. no one has the knowledge this crew has on Vdub Campers. I'm not joking if you want it done right, go here!!
Great service and extremely knowledgeable.
Damon has been working on my cars for almost 20 years and is a straight shooter.
Does what needs to be done, and the quality of his work is impeccable.
I have brought 4 of my German cars here for service and repair over the years. Damon and The team always do a great job, the prices are fair and the work is always first rate. Last but defiantly not least, Laura is knowledgeable and very nice to deal with over the phone.
Shout out to the best and most honest repair store around. I sell cars for a living and know when I am getting great service at a great price. This repair shop will do it all and they pay attention to the small details. Thank you Damon and the rest of the team.
5 Stars plus!! I had an issue with an oil light that would not go away and it was throwing an EPC light as well. My Jetta had been at a garage off and on since January and they still could not diagnose the problem . I called Damon on Friday he took my car brought me back to work, had my car diagnosed and parts ordered before I even left work !!! I picked up my Jetta today (Monday ) problem fixed oil light out !!! The last garage hadn’t been using the right oil or parts for my Volkswagon. He even changed my windshield wipers , I had the wrong ones on and they were driving me crazy but being so stressed out with the light I forgot all about them ! Super amazing service at affordable prices !! I can’t thank you enough!! Will not take my car anywhere else and would highly recommend Damon !!! Thank you so much !!!
I have know Damon for over 13 years. He does great work. Damon and his team know cars and are amazing at keeping them running in top form. I have a 2000 BMW 740il with 210k, drives like the day I bought it in 2004. I strongly recommend Damon for all brands of vehicles as he has worked on my Audi A6, GMC/Chevy trucks, Toyota Tundra and Subaru Outback.
Damon and company are methodical, precise, and very knowledgeable. All work is done as promised, proactive checks are made and potential problems addressed. I could not be happier. The service is slower but of such high quality that it is worth the wait. If the Eurovan suffers a serious break down on the road I will have it towed or shipped back to Damon, no matter the distance.
A Eurovan is his personal daily driver!
Damon, Laura and the entire team are exceptional. They're extremely knowledgeable, professional and are perfectionists when it comes to their work. I wouldn't take my cars anywhere else!
I went to this shop when I crashed my Audi. I didn't have collision so I had to do some of the work myself and went to the pros for the more intricate work. I bent some valves so they had to rebuild a cylinder head. The owner, Damon was a very nice guy and worked with me and my situation. The shop was nice as was the staff. They also made some credible referrals for the body work. I would highly recommend taking your car here.
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