Nelson Auto Specialists in
New Bedford (MA)

Nelson was honest and a pleasure to deal with

He tried to rip me off he broke pieces on my motor left my car unlocked I had left sodas and water in my car his employees were drinking my water and my soda that I left the car the things I had in my car got stolen because he left it unlocked and all I asked him was to put my car on the machine so I can find out what was wrong with it and he tried to charge me $400 I got mad when I told him I wasn't paying it I had two keys to my car I had to go over there and steal my own car because he thought he was going to make me pay that $400 I'll see wasn't going to give me my key stay away from this place he's been doing this for years and never got caught until now

2014 bmw 750li. .....Spent $2800 two separate times to fix the same problem. The second time they said I had water damage and it caused water damage to electrical parts. They fixed it, two weeks later same problem. My car was parked in my garage nightly before I brought it to them. I got my car back with a very strong smell of mold. This is after they had my car for two months. They left one of my windows open or sun roof open. Every time I called I got the run around , almost like they was waiting for the mold smell to go away. Never fixed the problem driving around with every dash light possible on. Would not recommend this place. This post is the only post I've ever sent. So don't think I'm sending this to slander anyone, just being honest.

Well I'm very happy with my repairs as we have several cars. I am a happy customer. Honey and Russell

I had a great experience purchasing my car through Nelson’ auto specialist. John Tavares made the financing a breeze. Thank you so much for everything!

I have been bringing my vehicles to Nelsons for well over 10 years now and he's always there for whatever your car needs. To me he is one of if not the best automobile techs in the business. If he cant fix it no one can. Not only top notch repair service but he also offers a variety of used cars to fit anyone's needs. As a matter of fact my Dad just bought a car from him this past week and he Loves it.

It was a great experience buying a car from this dealership... John the salesman was awesome Very helpful I really recommend anyone that need a car to try the?

Everyone there is great and so helpful. John had me in a car that same day. If your looking for a honest and helpful dealership they are it. You won't be disappointed if you chose them.

I was referred to Nelson’s but I had visited quite a few other dealerships prior to this one. I was very nervous about making a bad decision because I tend to be impulsive when I’m excited and running on emotion. It was, for this reason that I made sure to shop around. I had never before spent so much money on a vehicle before and I was super excited! I tend to be impulsive. It was super clear to me, as soon as I walked into Nelson’s dealership lot , that it was not the same. They weren’t feeding off my emotions, telling me what I wanted to hear, but what I needed to hear. They did everything for me and I drove my new car home that day. (February 2022) Today, it’s July 23, 2022 and I have had no issues but a broken power steering belt that broke. It was super easy and cheap to replace. I’d recommend them to anyone

Above and Beyond - the shop is very busy, but they’re upfront about scheduling. Sometimes the parts or troubleshooting takes longer, but that’s all understandable. My family has been going here for four years now, and we not only trust the mechanics, but the process it sometimes takes to get the job done right. They specialize in both foreign and domestic cars. Great work on Volkswagens.

Bought an automobile From them .They did some minor repairs and 1 major repair. They did not fix everything that was wrong with this SUV. I complaind constantly and there was always an excuse (he was always on vacation or doing something in California). When I got the title in the mail I found out it was a SALVAGE TITLE! They did not inform me of this when I bought it. I had a remote start installed and also had part of it painted. They said it was not a SALVAGE TILE and applied for another title, that too came back as a SALVAGE TITLE! They offered me my money buck but not the money I spent on the remmote start or the paint. I will say one good thing, the dealer was very friendly...

An amazing place offering reasonable prices and the staff are very kind

Owner doesn't discuss prices before he charge you... when the car is done they should always take it on a test drive you shouldn't come back after 10 minutes

The best ? place to buy a Carr

Recently bought a used car from here and after a few bumps in the road (mainly registering the vehicle) my 16 year old loves her car. Russ was very patient with me and always welcomed my questions. Nelson fixed the problems that arose with the car. I definitely would recommend this dealership and garage.

Fixed my car but there was no communication about cost prior to the work being done.

Love Nelson and the work he performs on my daughter's Volvo.

This guy was so completely honest! i was ready to buy a car. He looked further into it and called me and said he wasnt comfortable selling this car to me for my daughter.

Been going to him for years. Very trust worthy!!!!

Russ was great- very fair, professional, and timely. Went above and beyond to get me the best deal possible and I would highly recommend seeing him for a new car.

Go anywhere but here cars come full of problems to expensive horrible quality horrible place

Safe your money go somewhere else!!! He had my car for 2 weeks, and he didn’t do anything!!! He asked me for $800 deposit telling me if i gave him the money he was going to order the part on the same day...im like okay... i had called him a few days after...” Nelson hows my car? Hugo “ i was going to call you back , tomorrow will be done for sure... tomorrow came...NADA got done... and Tomorrow and tomorrow... I just had enough and took my car to other mechanic!!!!

Russ was my salesman and was very pleasant, accommodating and most of all not pushy! He listened to what I wanted/needed and helped me get the perfect vehicle in my price range. Highly recommended!

Rude. Horrible experience for me , lied to me then made me into the liar , would not recommend

Nelson is a very hard-working sincere person. He will do the best job possible at the best price. Nelson went out of his way to ensure my wife's car was fixed the highest standard. The car continued to have issue after issue, none of it his fault. It took some. He tracked the problem diligently until it was solved. It is hard to find great hard working people like Nelson. Thank you very much.

I wouldn’t trust anyone but Mr Martins and his team with my BMW. He’s knowledgeable and service is top-notch. He takes pride in his work and it shows. Their auto sales is the BEST too. Talk to Russ. You get very fair prices and you know you’re buying something used with confidence!

Great place to have your car repaired, experienced mechanics and reasonable prices.