This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Goyette’s Auto Parts in New Bedford, MA earns 87/100. Sentiment skews very positive: customers praise professional, responsive staff (Jason, Dan, Brian, Eric, etc.), fair-to-good pricing, quick sourcing and delivery, and a broad partner network that finds parts fast—even when not in stock. Strengths include helpful guidance and reliable, clean components. Common complaints: occasional mislisted inventory, slow or no phone response, brief front-desk waits, and one pricing surprise; a driver conduct gripe also noted. Yard organization info is limited.
I visited here and inquired about a part for my car. They did not have. The man was so helpful he located the part at several local junkyards for me. He saved me so much work and I got the part so cheap I was so low on money so this helped so much he didn’t even know
Jason Meese is the man ! Always a pleasure to work with him & always gets me the best available parts for our collision work ! 10/10 would recommend to anyone.
Very shitty people to deal with was told one price on the phone got charged a completely different price. Was told part was going to be 105 went to pick it up and it was almost 500 bucks. Would not recommend. Guys in office suck to. While I’m in there talking to the guy, he answers the phone while talking to me to help a different customer instead of helping me locate my order
I recently purchased a visor for my VW Tiguan
I spoke with Dan at Goyette's he is wonderful very helpful very intelligent and geared me to the exact thing i needed and had it next business day when needing great customer service with your auto needs
call DAN at Goyette's
Called to inquire about a part we needed, but unfortunately they didn't have it. The man I spoke with though told me about another place to try and even gave me their phone number! I was incredibly impressed and will remember their kindness the next time we're looking for used car parts!
Dealt with Bruce both times I was there and I really enjoyed shopping for used parts here. Great parts at decent prices. Will definitely be going back next time.
Awesome customer service , thank you Dan I appreciate it your expertise and how easy it was to help me out , highly recommend these guys , great crew as well , the bumper they got me saved me 1500$ or more
Great Company to buy used auto and truck parts.
Very professional and easy to deal with!
I have been buying my parts from Chance and he is always very helpful.
Jason at Goyette Auto Parts is the real deal! From the moment I got in touch, he was professional, helpful, and incredibly knowledgeable. He took the time to understand what I needed, found the right part quickly, and made the entire process smooth and hassle-free.
What really stood out was Jason’s honesty and dedication to great service. He genuinely cares about his customers and goes the extra mile to make sure everything is right. You don’t get that kind of service everywhere.
If you’re looking for quality parts and someone who truly knows what they’re doing, Jason at Goyette Auto Parts is the person to talk to. Highly recommend!
Had to write this review. Jason was very knowledgeable, accommodating, and so much more than I had anticipated my interaction would be. If you want a pleasant, knowledgeable and a very good example of professionalism, then Jason’s your man!!!
Thanks Jason
This place was showing that they have 10+ of the part I needed. They do not pick up the phone or answer chats, but with over 10 in stock surely I can come by and pick one out. False. They had zero. Everything they had listed was at "their other locations across New England". If you don't have it don't advertise it. Other customers walked in with me, we all waited for about 10 minutes and left equally disappointed. Don't waste your thoughts on coming here
Eric is my go to man on the inside! He knows his stuff, I know he will find me the best parts for the best price and is always one phone call away when I need him!
Goyettes is my go-to for anything LKQ. I run a body shop in Somerville and I've been working with Dan for 2 years on a daily basis. In this industry, it's tough to find someone who's honest, dependable, and willing to work with you. Goyettes has a huge network of partner yards. If they don't have it, they'll find someone who does. Parts come as advertised and on time. That's all you can ask for.
Needed a new engine and Eric helped locate the right item for me! They also deliver straight to your mechanic making the stress of having to buy a new engine painless! I would recommend Eric to anyone need parts & will do business with them again! Thank you!
Being in the auto body repair business you need people you can trust. Dan S is the man! Called for a truck bed at 1 PM, they had it in the shop 24 hours later. Exceptional service from ordering all the way to delivery, every single time. If you need it, Dan will get it.
I was in need of a spindle for my car which was not easy to find anywhere else in the time frame I needed. But Dan was very helpful and patient with me and got me what I needed the next morning & he was honest with me about the quality of the part, even got it discounted for me. Overall great service . 10/10 would go there again for any of my car parts.
Bought an engine through these guys for my son's Dodge Ram. After having a nightmare of a situation with a different company I decided to go with Goyettes. I'm very thankful that I did! The entire process was a breeze and Rick was great to work with. I never once had the feeling that I was talking to some shady salesman.The engine arrived fast to Illinois and was very clean. Zero issues with it and it runs great! Thanks Goyettes! A+ Service!
I needed an engine for my car. Dan was knowledgeable, quick and professional. Prices can’t be beat but what’s more than that. Dan worked well with me, very responsive and honestly made this whole process easier for me! I don’t usually leave a review but Goyettes deserves it.
We recently purchased an engine from Goyette's for a Toyota Sienna. The entire experience was pleasant and positive. The engine was delivered when they promised and for a very fair delivery charge. It arrived clean and exactly as described. The delivery guy was courteous and efficient. And when they came back to collect the core motor, it was the same experience. We received our core and pallet charge back within a reasonable timeframe without having to make a single phone call to them about it. One thing to note - to add piece of mind and increase the life expectancy of the engine, we went thru it and replaced some of the gaskets and parts that would have been typical maintenance items for the given mileage of the engine. The customer has been happily driving his Sienna for several months now without issue. Thank you Goyette's Auto Recycling for a great transaction all around.
These people are stand up, i got covette engine from them and it was perfect, easy to do business and price was fair. I will buy from them again !
thank you for being easy
I was seeking a rear differential assembly for my brother's Ford Raptor, for quite a while as they are not easy to come by because they are specific to the model and generation. I even started looking at junked/salvage raptors for the part alone. I saw a listing from Goyette's for a 2014 Raptor diff assembly with 21k miles, with fair price and shipping. Excellent communication with JD. He was very descriptive, providing documentation, photos, coordination, including freight pickup. The truck is now back on the road and ready to roll again. Thank JD/Goyette's team for the excellent business exchange! You guys are book marked for future parts needs!
Beware they will try to scam you!!! Bought an alternator from them online for $50 where there is no mention of any core charge whatsoever! I live nearby so I decided to pick it up in store rather than pay shipping. Upon picking up the item I was informed that I would need to pay $30 more for a core charge to get the item. I don't think these people are to smart as the sale is a binding contract and in that contract there is no mention of a core charge. The manager tells me that their system is run by a third party and not capable of doing core charges. After I told him they could just sell it for $80 and note in the description that a $30 core would be refunded if the replaced item was returned he looked at me like a deer in head lights. I also noted to them that if I had paid the $10 to ship the item then we wouldn't be arguing about a core charge and again a deer in headlights. I am not paying $80 for a used item with unknown life left on it when I can buy the same item a few streets away for $40 more brand new. They offered me an extended warranty for their item but who would pay for towing fees and labor to replace it if and when the 13 year old alternator died on me. In the end I did receive a full refund, however, this practice is highly shady and only because I walked into the store. They would rather their customer walk away then to swallow their arrogance and find a solution. From now on I will look elsewhere.
Website
