This place gives you better service the lighter your skin is. So many ppl came in while I was there to complain about a lack of communication… I went there to get my car worked on from a previous accident and they tried to prove I did it to my claim isn’t legitimate. Needless to say, don’t deal with Caliber , go to Eastern Shore auto body. I heard they’re more considerate and nicer.
The team at Caliber Collision did an incredible job with my car. They were tasked with repairing the passenger fender and front bumper, and the results were flawless—my car looks as good as new.
What truly set them apart was their outstanding customer service. Not only did they complete the necessary repairs with precision, but they also took the time to clean the interior and exterior of my car. This was an unexpected and very much appreciated gesture that demonstrates their commitment to going above and beyond for their customers.
I highly recommend Caliber Collision for their exceptional work and attention to detail.
Caliber fixed my car beautifully after some random idiot hit my car and ran! The doors and fenders were replaced and painted with perfect! The customer service was excellent also! Thank you caliber!
They did a great job on my husbands truck. Didn’t take long at all. They kept me informed on what was going on with the repairs . I definitely recommend them if you need any work done.
I want to give a special thanks to Caliber Collision of Pocomoke City! They did a great job on my Buick Envision after a deer ran into the drivers side rear door! Thank you to Stephanie & Tyler for all their help, kept me updated on parts arriving & when my car would be ready! My car looked brand new when I picked it up, inside & out! I highly recommend Caliber Collsion of Pocomoke City, MD!
First time they fix my vehicle the paint didn’t match the parts that they repaired was not lined up properly. The trim work on my truck was loose and falling off and gaskets were missing. The second time I picked my truck up it was lined up better, but still not correct. Paint did match better but my bed cover was about to come off.
Our fifth wheel fell onto our tailgate. We took it Caliber and they did a great job. A few months later the tailgate wouldn’t open. I took it back and a clip had broke. They fixed it. No cost. All I can say is that is one less thing I have to worry about. They stand behind their work.
UGH! went here to get an estimate but we never even got that far- my car has a small dent from someone hitting me in a parking lot- just came from another place that went over my car in detail and said they could do it without replacing parts- out the gate without even looking inside the hood caliber said they had to replace my hood and bumper- i left as soon as i smelled the bs
Caliber Collision in Pocomoke did an amazing job for my Subaru OB. Ms. Stephanie kept me updated and finished in time as what they expected. Thank you so much! My car looks brand new! ♥️✨ keep it up!
Caliber employee Josh. I went in to caliber with a suspension issue from when a bike came out of another truck on the highway. Caliber fixed everything great except I forgot about the suspension. My fault not there’s. Well they fixed it quick as the ground was jarred loose. Thanks to Josh and his quick work along with his professionalism I am thankful.
I had a wonderful experience! They got me in quick and had my van done faster than anticipated communication is awesome and when I picked up my van it looked good as new! Stephanie up front is great to work with!
I chose Caliber mainly because of the convenience of Enterprise being right inside their building. I’ve also heard good things about their work. I definitely made the right choice! Everything went smooth and my car (suv) looks great. The girls in the office were so nice and they called and kept me updated with every step. I don’t think it could’ve been any easier! They did a great job and to top it off my car was cleaned inside and out when I picked it up. Thank you for an EASY and SMOOTH transaction!
I recently had work done at this location, from the initial inspection and dropping off my car tip picking it back up. I received excellent customer service, they provided updates throughout the repair process and even completed my vehicle early. I would definitely recommend this location along with the Enterprise within the building. Hopefully, I don't have to return anytime soon, but if I ever need repairs again, I'll definitely return to this location.
This company repaired my vehicle after a minor scrape. They did a fantastic job, they got the repair done very quickly and they came in under their original quote. I would definitely recommend
They Lied! I took my car there for purely cosmetic work and they told me they don’t report to Carfax. We’ll, they did report it to Carfax and it has cost me thousands in resale value, because all the potential buyer will see is that it was in an accident.
Highly recommend, no one enjoys being the victims of an auto accident. The staff at Caliber Collision greatly helped alleviate our stress by being patient, helpful and professional. Our SUV was repaired and looks brand new!
Caliber Collision repaired the damage that was done to my driver's side door and fender. The quality of their work was excellent - the car looks brand new.
More important, their customer service was TOP-NOTCH. I was called every Monday, Wednesday, and Friday with an update on the repair. I knew the status of my repair at every step of the process.
I would highly recommend them to anyone.
Caliber gave me weekly updates about ETA of vehicle parts and possible repair completion date. They did a good job and returned my car at the schedules date. The only omission is that they forgot to return the back row seats to their original position. I will definitely recommend caliber to any friend in need of body work for their vehicle.
My vehicle was involved in an accident and I took it to caliber collision pocomoke for repair. They called me daily with a progress report and finished the repairs in a timely manner. They were very cordial and had great customer service. They sent me all my documentation and pictures when I requested them. I was very impressed.
The service was excellent, my vehicle was repaired quickly, the body work was spot on. When I went to pick up my truck i was super satisfied. I recommend anyone who needs excellent service, Caliber Collision is the way to go.
I had a really good experience. My car had a significant amount of damage. They actually found more than the insurance adjuster did and handled it all so that I didn’t have to deal with insurance any further. They called 3x per week just to keep me updated which was my favorite thing about it. Good customer service goes such a long way. It took about a month but that was due to parts taking long to come in. Very happy we chose to go with caliber.
When someone pulled out in front of my car there was only one place my husband wanted to take my car to be fixed. We have had very positive interactions with Caliber before and was happy. This time was the same- great service and timely wonderful results.
I dropped my car off at Caliber in Ocean City and they asked if they could transfer it to another shop to expedite the repair. I did not have any problem with the transfer as Caliber has done this for me in the past. I am thrilled with the customer service I received from the store in Pocomoke. I received a call that they had the vehicle and a realistic timeline for evaluation, parts and paint. The team contacted me throughout the repair to provide me with a status update and got my car back to me 4 days earlier than expected. Car looks as good as new! I am thrilled with the result. Great job Caliber Pocomoke!
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