Amazing service. Took my Jeep in for some major vibrations. Ended up just being a couple loose bolts on the u joint. They fixed them and didn’t charge me anything. They for sure, could have told me I needed a replacement part and charged me big bucks. Integrity is key when choosing an auto service company. Cheseldine Service Center will treat you fair and I highly recommend them.
Here is my update. The repair to my van took time. I got my van back from the other repair shop on Dec 10th. I did in fact return to the shop, December 17. I called the afternoon of the 17th to make sure someone be available to meet with me. My car was taken into the bay. The repairman looked under my hood. They did show me the worn mounts, but also said the van is a lot quieter and cleaner under the hood. I also had my receipt from the other shop but Wayne didnt want to see it.
The noise I was complaining from came from a bad water pump and due to my vehicle type it was recommended that the timing belt be replaced. So, 945.00 repaired my vehicle for the issue I was complaining about at another shop. My van has 288,000. I understand there are many things thst may have needed to be fixed on the van but the rear differential wasnt one of them at that particular time to get me back on the road. The van has had an oil change and is back on the road.
I did attempt to dispute the charge for only 800.00 of my 1300.00 , but my card company sided with the repair shop. Im going to try again especially, now that the van is fixed. You live and learn and all I am saying is do your homework and get multiple opinions. People make mistakes so it would have been nice to at least get an apology and some of my money back. However, they were courteous during a difficult time.
I have been to this location a total of 3 times. The 1st two times, I had the best experience. I received knowledgeable, courteous, efficient service. I felt the pricing was also fair. My most recent experience was less than desirable because $1,300.00 later, my vehicle is still having the same issue. I will have to take some fault in being mislead. I didn't fully do my research. Noise under the hood didn't justify a rear differential mount. Did I even know where the differential mount was before this......NO! A quick Google search would have saved me from writing this review. You live and learn. I wanted my vehicle fixed and trusted the shop that had serviced me so well before. Its really hard to find locations that can properly diagnose issues and fix them. I can see why people buy new vehicles and get rid of them within 3-5 years. Having a vehicle serviced is not worth the headache but sometimes you just cant afford to purchase a new vehicle.
These guys are great! Straight fwd and they will tell you whether something needs to be done or not. I have been going there for over 5 yrs for every vehicle I own and will continue as long as they are an option.
I have a hybrid Toyota. The battery died and I had to have the Highlander towed. Wayne was great about keeping me informed. I received a new battery, an oil change and service and 4 new tires.
Wayne was very communicative, helpful and efficient. Phenomenal wprk, customer service and prices. I will take my car no where else now, even for oil changes. HIGHLY REC0MMEND.
This was the best service I ever received in 40yrs of getting my car repaired. The technician told me what to expect and then called with what was needed and gave me an estimate that was spot on. Courteous and polite. Definitely recommendy!!
This place is the best! Incredible, personalized, and quick service! They don’t take advantage of your lack of motor knowledge like some of the other places in the area! Highly recommend!!!!
Had a monster-sized nail in my tire. Scheduled an appointment with Wayne and they were able to get me in and out in a timely manner. I truly appreciate their professionalism, efficiency, and demeanor. They have earned my trust and my future business.
Wayne was extremely friendly and professional. I was very satisfied with the service I received and especially grateful to be able to get my car serviced without having to wait a long time!
Cheseldine’s has always provided great service at a reasonable price. They are honest and don’t try to upsell or encourage unnecessary services. Very trustworthy and professional.
Once again, my recent oil change at Cheseldine Service Center was quick and easy. The staff was friendly and efficient. I recommend Cheseldine's for those seeking reliable and trustworthy auto service.
The Cheseldine staff is always friendly and capable of getting us taken care of. Whether is a repair needed or simple maintenance, we’ve never had anything but great service. I’m happy to have a great shop to go to for all of our vehicles.
Cheseldines has been my one stop for mechanical work on my vehicle. I can trust in them. Their honesty, fair pricing and commitment to helping out the customer. The service they provide is 5 star!! Having only one vehicle they have always returned it quickly! Keep up the good work providing our community with excellent mechanics!!
Thanks again
Kathryn McGinnis
I’ve been a loyal customer for over 10 years because Cheseldine is always fast, courteous, and professional. You can add trustworthy to the list. They checked on a problem with my ac and found what was probably the cheapest part in the system needed to be replaced.
Cheseldines consistently delivers quality work at a fair price! Wayne & the Team provides excellent service and are very knowledgeable and honest! Highly recommend!
I called soon as they opened for an appt and was scheduled same day. Very professional and finished within no time. Will definitely be a returning customer.
The staff was very friendly while I waited for my car. In and out in a short amount of time. Great work, and I will come back into the future for anything else needed.
We asked one of the workers if he'd seen our lost cat (wearing a collar) came through the shop. He made a joke about running my cat over with his car. Who the hell does that? Very messed up, but also unprofessional.
To note - my boyfriend gets his car serviced here regularly. No issues with service but very expensive. My issue is with the employee who made a joke about killing my pet.
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