This rating is based on customer reviews, inventory size, pricing, and service quality
In Brandywine, MD, customers rate Intense Towing & Recovery very highly: swift arrivals (often ~15 minutes), professional and courteous staff—Eric is frequently praised—safe flatbed transports, and fair, upfront pricing. Services span roadside towing and lockouts, with helpful extras like delivering cars to mechanics or giving riders a lift. A single outlier cites a long delay, so wait times can occasionally slip, but most feedback is prompt and communicative. Little to no info on parts inventory or yard organization. Overall score: 97/100, reflecting a strong positive trend.
On one of the coldest nights my car died on me. Contacted Erid with Intense towing and he was on scene within 15 minutes. I had my young child with me also. Eric was nice enough to drop my car off at the mechanic shop and also drive us home. Very professional towing company
My daughter's car broke down on me last night. I contacted Intense towing looking for roadside flatbed towing service . I would definitely recommend this service . They got my daughter home safely
The tow driver transported my vehicle to BRANDYWINE auto parts , awesome service if your looking for great roadside towing service and also flatbed towing
Quick and efficient flatbed and roadside towing efficient service. Very professional and friendly staff. Fair and transparent pricing . Very positive experience with transporting my vehicle .
My vehicle got stuck in my garage due to the alternator not working properly. Intense towing and recovery came right out and provided great roadside service
This company is the best. They informed me of pricing upfront which was very reasonable, and they were very professional, great for flatbed towing and a very reliable roadside towing service
Thank you so much Mr. Eric you did an excellent job getting my truck back home. You were very friendly and helpful. Thank you again for the great customer service!!!
Great customer service!! Very polite and time efficient!!! Had extreme patience and very professional!! Would definitely recommend and use for future servicing!!
I had used this tow service twice before and they were good. A couple weeks ago August 22nd to be exact. I had called that morning and even texted where my truck had to be picked up from and where is was going to and was told they would come to me at 3pm. That was fine until I sat there waiting and finally he showed up at 6:15pm... absolutely ridiculous and I was very upset needless to say.
My car broke down on side of busy road. I was worried the tow truck would take forever however, they were there quickly to help me. I was so relieved! The driver Eric got my car loaded quickly and safely. Thank goodness they were able to help me. I would definitely use them again. The driver Eric was awesome!
Broke down on 210 headed to MGM National harbor to get a bite to eat… car ended up overheating… Found Intense Towing online … driver arrived within 15 minutes and was very courteous and professional. Would recommend this company again.. thx guys
THE TOWING COMPANY IS THE ABSOLUTE BEST HANDS DOWN. Definitely a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ rating.
Driver Eric professionalism is like no other. Fast on getting to you and never leaves you stranded waiting for hours like other tow companies. I highly recommend Intense Towing & Recovery to anyone who is in need of their services. My wife and I keep Eric in our phones under our favorites.
Car died out on me at 12am at night. Found intense towing online , and Eric came out in a hurry. Company is very fast, efficient and professional. Would definitely use this company again.
This company gets the job done. we have been working with intense towing for a year now. The service here is immaculate, efficient, and customer focus. Eric is the bessstttttt . Use This tow company you will not be disappointed.
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