Exxon in
Germantown (MD)

Extraordinary car service! My car needed emergency repair before a trip and Joe and this amazing staff worked late and arrived early to get the job done!! I was able to get on the road within 24 hours. I am deeply grateful for this hard working team and higly recommend their services. THANK YOU SO MUCH!!!!!!

Great customer service. I was told that my engine mount rear and lower need it to be replaced as well the engine torque mount also the transmission which surprised me because my old car shop place never seems to find the root of my problems and this guys Joe and David found it in my first visit, also they informed how much it would cost, and how long it would take to fix it. Exxon in Middlebrook road did what David and Joe said they would do on time and for the same price they told me it would cost. no secret fees or higher prices everything very reasonable. thank you guys from Adamelys Schauble

I had a great experience and Mr.Joe was very professional,and did a great job on my rear air suspension and i would not only bring my car back to the middle brook service center, But would recommend recommend others as well

$250 for tint removal because of the “glue” that’s on the tint, Absolute joke. And they did a terrible job leaving glue all over my car and leaving pieces of tint on the windows where they can’t reach. Do better.

I was at this location on 03/18/2025 for a tire repair. I got there around after 12pm. I was told no one was available to attend to me and that I should come back 2 hours later. When I got back there at 2pm. The gentleman I met was not available. I had to deal with another gentleman. He was very rude. When I asked him to clarify his comment, he said he was just being sarcastic. I let it go. He asked me to park my in the parking lot of the mall but when I got outside I saw a truck pulled out of the repair shop and I parked at the space the truck left. When I got back to him, he started talking to me in a rude manner that he asked me to leave the car in the parking lot. I tried to explain the reasoning behind my decision but he didn’t let me talk. So I went back outside and park the car in the parking lot. He then instructed one of the technicians to work on the car. To my surprise, the technician brought the car back to same spot I took the car away from to start working on it. The whole experience left a very bad taste in my mouth. Clearly the gentleman knows nothing about customer service. I didn’t feel valued as a customer and I won’t go back there nor recommend the repair shop to anyone. To be fair, the lady technician who worked on the car did a good job and the other technicians there gave good vibes but the gentleman in charge is a bad apple. Thank you for reading my review

If you need service for your car, ask for David! He’s the Goat, he’ll take care of you! Very quick and easy service. Very nice customer service!

If you need service on your vehicle, go to this Exxon and ask for David. He did an amazing job on my car today, putting new brakes and rotors on. He’s very honest and won’t take advantage of you. I will be going back to him for any other repairs on my vehicle. Cheryl Black

I would not recommend this mechanic. He tried to sneak in storage charges that were never discussed so I took my car to another mechanic and he called me yelling saying I owe him money. We spoke days prior and he never once mentioned every day it’s sits there it cost money. He did not do any work on the car at all and when I tried to explain to him that what he was saying was not reasonable, he called me “sneaky” completely folded and said I don’t care go ahead. Keep the money and hung up on me. Times get tough but projecting that on how you treat your patrons, especially as a woman who doesn’t know much about this car stuff. It’s scary having someone who will try and trick you into paying things you don’t have to. Not professional at all. Beware

I have been here twice, once to fix a flat and once to replace my tire sensors. They are good at what they do. I have recommended them to others as well. I am sure I will be back for other work done.

I wish I could give more stars! They are the best auto shop in the area, David has “Great customer service”! I was a walk in and they took me right on the spot , had me in and out in about a hour for a brake pad job all around. I’m very particular about who works on my car so trust these are good people. I will be back to get new tires and anything else i mite need for my car.

Hello, I want to start by saying THANK YOU to Joe and the great team of mechanics that work at Middlebrook Exxon Service Center in Germantown, MD. I recently moved to Maryland and needed a safety inspection, but I needed a place that was open on Saturday and close to home. I went to the Exxon station bright and early on a Saturday just in case my car needed some repairs to pass the inspection. A very kind man by the name of Joe was at the counter. Once the inspection was completed Joe called me ( in the timely manner that he said he would ) and told me everything that needed to be done. He also explained to me in great detail using a model on the wall in the shop of the things that had to be replaced. He assured me that if I had the work done that day my car would be ready by the end of the day! (Which was my concern.) I didn't want to drop my car off and then get the phone call at the close of business telling me my car would be ready on Monday! My car was ready by early afternoon and it drives like a new car. This is a GREAT place to go if you need your car repaired. The shop is very clean and the staff is friendly. My experience was great. Thank you once again.

I am a long time customer. I've been bringing my car to Joe for 20 plus yrs. I've had 4 cars and always brought my vehicle here. Now my lasted vehicle needed a new engine. So David and Joe fought with my warranty company. All they wanted to do was replace my camshaft, lifters/ rockers. In which Joe told them that would just solve the problem for a short time, after 3 adjusters I got my new engine. Thanks to David and Joe. They are the best!!!

I took my car here to see what was going on with my transmission. Joe was the best the whole time/process. He is a very honest man!! I trust him with my cars and business. He will not lead you astray. Highly recommend Joe!

Overall I had a very good experience. Very friendly and respectful personnel. I can't complain about the service. I would definitely go back to that shop for future car needs.

Great place to get your car repaired! Very knowledgeable for what they do! They really care about their customers. So let’s support them, go up and ask for Dave or Joe, and no, they didn’t pay me to say this, they just treated me with great customer service.

My wife and I have been taking our cars to Middlebrook Exxon for 10 years. Unbeatable customer service. Prices are reasonable and David is always straight with us about what we need to do and what can wait. They explain things clearly and have never pushed us to do anything to our cars that wasn’t necessary. Can’t say enough good about them!

David took care of my car with a fresh set of brake rotors and brake pads! My car was back on the road faster than he initially informed me. Excellent customer service and great price also!

Very polite and friendly staff. They worked professionally and had my car ready as quickly as possible. I will recommend them to anyone who needs any service on his/ her car.

Excellent service , very honest people. Car drive like new car now . They stand behind their work , took my buick back it was leaking power steering fluid after new rack and pinion was replaced , they found out the problem was defective part . They replaced it again at no charge , no argument . Very courteous staff . Definitely i will take my cars to them .

This Auto repair was recommended and referred by a friend that does my routine oil change for ten years. David the mechanic was friendly, fast, and informative. He finished exactly as stated, did not gouge on price, and was patient with question which is what I loved. I want to say thank you. Highly recommended!

Needed my battery changed just before they closed, and the guys literally put their jackets back on and got me in and out in minutes. Also I had other work done there in the past to have my car ready after just a day. Good service provided quickly and at fair costs.

Joe, the owner is a really good mechanic. Joe is highly experienced with BMW and other vehicle brands. He is very personable and he wants all his customers to have safe efficient vehicles. Joe works with his customers and if there are any issues he is ready and available. Joe's staff is good and will take charge of anything he deligates to him.

I've been using these guys for roughly 15 years. And they are the best. Joe and David offer excellent customer service and genuinely care about you and your your vehicle issues. I feel like they treat me like family. I've taken my vehicles in for simple things like an oil change all the way to a transmission replacement. They do it all from foreign to domestic vehicles. If your looking for honest, reliable and reasonable price mechanics...these are your guys. You won't be disappointed. These guys are Awesome!

I always have a great experience at this shop. Joe and David are very knowledgeable and friendly and not only get the job done but help me to understand what’s going on and how it can happen. Their prices are way better than my dealership every time, hundreds better, and they are able to complete the work quickly. I randomly walked into their shop years ago and have become a permanent customer ever since, highly recommended!

I have brought my car in now twice for two separate issues to this Exxon and I can say without any doubt that they are very respectful and professional in every way. Whenever I spoke to Joe or David, they were always so insightful and treat your car carefully. Even today when I had my brakes changed they accomplished it in a wonderful manner and ease. I would strongly recommend this location for car issues here Montgomery County.

I have been coming to this mechanic shop for about a year now and they are awesome. David and his co-worker are very helpful with finding the issues with car. I love coming here because they are honest and have reasonable pricing. I do not love that my car is used and seems to have frequent issues but they do a great job with my car.

Been taking our cars here for mechanic service for the last 3 years. They are very honest and have never oversold us anything. It's nice that you can drop your car off after hours and have it back the next day. Have had tires, brakes, belts, oil changes, and alignments done here. I usually deal with David and he is really nice, don't know what that other poster is talking about...