What clients say about Auto Plus Auto Parts in Forest Hill (MD)
This parts store is the friendliest place I've been to in years. The guy who helped me went out of his way to get the right things I bought. I'd highly recommend visiting for your next Auto needs.
Terrible service and no effort to help from other employees. Stand behind 1 guy that wants to catch up with counter person for 25 minutes to be able to get my question answered. You wanna play how you been and act like I'm not standing there. Obviously you don't want business.....and you don't stock standard auto shop air line connectors? Sounds more like your didn't eve. Wanna look help acknowledge or anything. Our company will never try to do business with your company. You showed your real colors
Wish I could give zero stars….
Had an outing planed today with my family/friends in this area and the parking lot was crowed, due to it being holiday. One of the friends parked where she could, no designated parking signs posted. A male from this store came out and started yelling at her because she had parked in front of his store, mind you she was sitting in her own car - nursing her son, (MAYBE GIVE HER SOME PRIVACY before you APPROCH) she explained that there were no signs stating she could not park here, the man said use your common sense. She said l if you don’t want people to park in front of your store then there should be signs stating it is designated parking. The mother did move to avoid being yelled at/ embarrassed MORE, before carrying all her things and her baby further to the location we were going to. And the man did not let it end there, he had to come back out when she was leaving/holding her son, to remind/YELL at her again that she should not have park in front of his store and to remember it in the future.
WAY TO MAKE A MOM FEEL LIKE CRAP! – As a GRANDMOTHER I would never go to or recommend this establishment based off this experience!!
I buy all my parts here, never ask price because I am sure whatever I buy will be superior to anything at Pep, Auto, or Advance. Plus the knowledge, experience, and curiosity of the sales staff is outstanding. Keep it up Auto Plus.
I am the store manager of a Firestone in Perry Hall. I had an intake manifold off of an old truck that was obsolete and needed to be repaired. Craig at the machine shop was able to take care of this professionally and he even stayed a minute or two late for me to be able to pick this up on time to deliver the truck back to my customer. The whole time he had a smile on his face. This is great customer service. Thank you Craig
Convenient location. Their retail store space has a large inventory of parts including more specialized and uncommon parts. 4 stars because the spark plugs I bought we're about $1.50 more than the same ones at salvo but I needed them now and went to the closer store to purchase them.
They almost always have what I want. If not, they have it usually the next day and still at a fare price. Plus the machine shop is convenient and offers everything you need.
They have moved to forest hill industrial park and they are now open they are great there they had more cost wise hopefully you can make it in you read this thank you have a wonderful day
Website
