Advance Auto Parts in
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Address:9101 Liberty Rd, Randallstown, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:21133
Working Time and Location
What clients say about Advance Auto Parts in Randallstown (MD)
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Extremely horrible service, both agents working on Thursday evening around 7:30 7/3/25. were rude and not helpful. Awful experience.
Jul 03, 2025 -
Cheyenne went above and beyond to help me this evening!! I was so grateful for her help. Thank you!!
Jun 04, 2025 -
Great service, very helpful. They helped pick the right brake pads after another place gave us the wrong ones.
May 27, 2025 -
I always have a great experience here. Helpful and knowledgeable staff, they happily fixed up my little car and got me back up and on the road again!
Oct 27, 2024 -
I was able to find what I was looking for pretty easily, but the staff was not super helpful.
Sep 18, 2024 -
The store was helpful, Mr. Aaron was very friendly and helpful with all the questions and concerns I had with the parts I came to get, compared with the other auto stores. He recommended what was best and saved me a lot, I definitely give them a 5 star for their services.
Sep 07, 2024 -
Great chatting with Mr Aaron today. He was very helpful, knowledgeable and provided hints on what else to inspect my car for. Truly grateful 🙏🏿 for his kind advice. During my visit, the store was clean and well stocked. Checking out was also a breeze.
Aug 08, 2024 -
I went in and asked for AC-Pro, an employee proceeded to look out the window, confirm what vehicle I drove then guided me over to the aisle and picked out the exact one that he stated “would fit.” After taking it home and figuring out that it did not indeed fit and was the complete wrong one for my vehicle, I attempted to go back to the store to return it and they claimed it could not be done since “the seal was broken.” While I would understand if it was a mistake on the customer’s end in picking out the product, but if the employee is the one that picked out the wrong product than I feel as if there should be something done to fix this wrong. But no, was not even able to get store credit, and when attempting to call and ask to speak with a manager I was just hung up on.
Jun 24, 2024 -
Employees must do a better job of willingly gaining knowledge about vehicles “ idk” doesn’t cut it when CPU are there to use & simple fixes can be researched from their phones. Management can do a better job of ensuring tools that are use for customers are accounted for. It took them 40 min to change a battery because employees couldn’t find a rubber mallet and the proper socket wrench to change a battery.
Mar 23, 2024 -
I needed a battery for my key fob, which is something I’m not familiar with. Gabe was able to walk me through taking apart my fob and replacing the battery at the counter. Really appreciate his patience; I doubt I would have been able to figure it out without his help.
Dec 07, 2023 -
Always helpful. Also great customer service when it comes to concerns on or problems as well as employees are well knowledged to answer most questions you may have
May 13, 2022 -
I bought a spare part which I did not get off my car because they checked it and realized that this was not the problem, when I returned to the store they told me that a part was missing in that store from what I see the employees take out the parts and as one trust that this whole complete does not review, it was my mistake not review the product, This store is the worst I was robbed, only for a woman and do not know English.
May 09, 2022 -
Never crowded, good customer services, plenty of batteries in stock. If you don't see what your looking for ask for assistance
Feb 09, 2022 -
While I appreciate salesmen that are willing to help, an employee at this location made me feel very uncomfortable. I told him multiple times that I did not need help, but he continued to follow me around, and then out to my car, insisting that I prove to him that I knew how to install some new wiper blades.
Nov 22, 2021 -
Dorian and Gabe were z BEST. The customer service was superb!!! Thank you Gabe for your assistance with my mirror.
Aug 13, 2021 -
Awesome store. I went to purchase gear oil for some DIY and i found someone who was very knowledgeable about the different oil weights for different components in my vehicle. Overall, great experience
Jun 29, 2021 -
Online order was ready. Attendant also installed my windshield washer. Great customer service.
Jun 12, 2021 -
I always come to this location. Ingrid gives the best customer service. She goes above and beyond to help you find what you need. She is so friendly and helpful!
Jun 23, 2020 -
Great service people. The guy who checked my battery was engaging and had a good sense of humor. And patiently attended to my concerns.
May 04, 2019 -
Very professional, knowledgeable and their employees actually care to assist you ..funny that that's the case these days, but it is what it is. 🙃 The manager even went out of his way to fix my trunk, this place is amazing. Recommend recommend!! 😁
Dec 01, 2018 -
Advance Auto is a great store I shopped there a lot I have a 07 Dodge Durango so I'm always needing parts I bought an apartment from them not even a year ago it went bad I took at the store so they can check it there machine kept reading that the alternator was good but it could not charge the battery and when you remove the negative cable the car cuts off so the guy in the store said that alternator is bad their machine says it was good 3 * and three different stores something's wrong with their machines so they will not honor the warranty and give me a new alternator instead they gave me the core charge off of the alternator and I brought a new one put it on a car the car runs fine the charger is great so tell me who got over who I told you man I shop in here a lot I feel like I was cheated disrespected because of what there machine was reading good when they know it was bad
Nov 20, 2018 -
I had a horrible experience today with the Manager at this location. The manager is a racist woman, who needs to get fired. She threw the receipt at me and stormed off because she didn't want to help me out. I am working on getting in contact with the District manager, so ridiculous. Will never come here again!
Nov 16, 2018 -
Staffers are knowledgeable of product and very helpful. Walked me down the aisle to find what I needed. Now that’s great service.
Aug 14, 2018 -
Always amazing service! Don’t underestimate the women that work here either. They know their stuff!!
Jul 11, 2018 -
Kisha at liberty road got me straight. 3 guys at 3 different stores got it wrong. Kisha bring the youngest foot out right there first try. saved me a lot of time and money.
May 01, 2018 -
Nice clean store, very friendly staff. Had what I needed, got me in and out quickly.
Sep 18, 2016
Nearest Junkyards to Advance Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Arbutus
- Catonsville
- Cockeysville
- Dundalk
- Edgemere
- Essex
- Kingsville
- Middle River
- Owings Mills
- Parkville
- Pikesville
- Reisterstown
- Rosedale
- Towson
- White Marsh
- Baltimore
- Timonium
- Lansdowne
- Lutherville
- Freeland
- Baldwin
- Windsor Mill
- White Hall
- Riderwood
- Upperco
- Nottingham
- Halethorpe
- Parkton
- Sparrows Point
- Hunt Valley