What clients say about Beltway Companies in Halethorpe (MD)
Very professional, they take time to make sure the customer feels comfortable. Took care of my truck, made sure I was equipped with the right information. Kerri Sparkman and her team are awesome people
Trash! As an employee of a local company whose job depends on our truck being operational, this was a frustrating experience. The vehicle was held for weeks with little to no communication. Interactions with Kerri, Keith, and especially Lindsay reflected poor customer service and inconsistent information, including multiple changing estimates that felt like overcharging rather than problem-solving. There was also an uncomfortable undertone in how our concerns were handled that came across as dismissive and biased. Overall, the lack of transparency, urgency, and professionalism made this a difficult shop to work with.
Lew & Tommy are great to work with. Great follow up & fast response to inquires. Appreciate the friendly & professional relationship with Beltway International
I broke down on Wednesday 8/20. Had to be towed for repairs. It took them till Friday 8/22 to do diagnostic tests. These people are really nice and went out of their way to get my parts and had me up and running the next morning. Recommend this place 100%.
? Thank You, Beltway Companies! ?
We are beyond grateful to Beltway Companies for their incredible support of the Battle Buddy Response Team® this year. Their sponsorship of a brand-new truck has been a game-changer for our organization, helping us stay mobile and continue supporting veterans and their families across the country.
This generous contribution keeps us moving forward—both literally and figuratively—and ensures we can respond quickly to those in need. Beltway Companies’ commitment to giving back and supporting our mission truly makes a difference.
Thank you, Beltway Companies, for standing with us and helping us serve those who have served. Your partnership means the world to us!
#BeltwayCompanies #BattleBuddyResponseTeam #VeteranSupport #MovingForward
My brother from Aggressive Construction had a very positive experience at the Frederick location, specifically with Steven Jacobs.”He was most informative every step of my truck repairs. He kept up communication and made sure I knew the status every step of the way. I will taking a chassis to them with custom parts and expect my new build will go as smooth as this experience”
I was introduced to Sam from Beltway Companies by another local business and I am very happy with my experience. Sam took the time to understand the needs of my business and find the most suitable truck for me at the best price. Sam went as far as to bring the truck to me for a test drive! He has been available to answer all of my questions and is definitely knowledgeable about his vehicles. Pleasure to work with.
Amazing service and attention to detail! I'm the Fleet Manager for Bond Distributing in Baltimore. We started working with Beltway Companies in 2017 and since then we have received top notch service from day one through today. Our Sales Associate Sam is very quick to respond to any and all needs to keep our fleet moving. Sam is very conscientious when it comes to our budget and keeps us informed when special programs are available. You will not find a better human being to work with.
The service department has continued to exceed our expectations from recalls to warranty work and even state inspections. I truly feel like Beltway Companies is here for us. We should take delivery of some new units soon and we plan to place another order with them in the coming weeks. We will continue to work with Beltway Companies. Why shop around when you already have the best company with the best people in place?! You will not regret working with them!
No one enjoys going to buy parts. However when I do, I always use this location and every time I come, I like to only deal with Lewis Tucker! He’s highly professional, wonderful customer service, knowledgeable when it comes to specific parts, and most of all patient with all my questions and last minute part orders. Lewis, thank you! Appreciate your help always!
Lewis Tucker in parts is my go-to. He is polite, accurate, and quickly gets my quotes and orders handled. He is always ready to help and resolve any issues that arise. Mike Borr and Brian Riffey in are also superstars! They helped find a solution to a part that is not readily available. With their assistance and ingenuity, we were able to complete the repairs on our truck.
Beltway Companies is an excellent vendor/ company to work with. Keith displays excellent customer service every time I reach out to him. He answers quickly and always lets me know when he wont be available. I highly recommend working with them!
Herb made it quick and easy to pick up our three new trucks. He’s always very helpful answer any question I would recommend Herb to anyone in the Tow truck industry.
Was dealing with Dave Galinn and he was great to deal with. We had a truck that needed to be back in service quickly and Dave was able to get us the correct parts quicker than any of the other dealers. With out his help we would have been in a bad situation. If he ever leaves we will definitely use whatever vendor he goes to, the service was that good.
I’ve been dealing with Dave Galinn for the last 5 plus years. He always gets back to me in a timely manner. Often times after hours he will answer back and get the parts ready for the next day. Never once, have had a bad experience with Dave. I look forward to continuing business with him in the years coming.
David is very knowledgeable and follows through with prompt updates. He has successfully fulfilled our daily parts requests expeditiously with very competitive pricing. When you add in his excellent customer service, this equals great value for us and our customers.
Josh is a really excellent mechanic. He gets you in/out of Bay 13! My problem was resolved on my tractor within the same week I dropped it off. He hopped right on it as soon as the parts came in. Very good guy and talks you thru everything. Made recommendations on things that needed to get done. Recommend him for an immediate raise.
I call or email Beltway International daily for parts. We exclusively use Dave Galinn when ordering parts. He is an excellent parts salesman and has a great knowledge of parts. Dave will do everything he can to get us the parts we need. He will special order and overnight parts when we are in dire need and get them to us quickly. He is always available and will take calls or emails. When ordering with him I never worry about having to call back or double check because I know he will take care everything. Would be a big loss if he ever would retire or leave.
Great customer service and excellent parts specialist. Dave Galinn has gone above and beyond to help me with parts or any information on International trucks. He does a great job. I'm glad I can call him anytime and he is able to help me. Thanks to Dave, I can get these trucks fixed and back on the road to our customers.
I have been dealing with Dave Bittner in the parts department for 5 or 6 years now, and he always does a great job for me. He is very knowledgeable, especially for bus parts, and Beltway always does a good job getting the parts to me fast. I have had very few issues over the years, and what problems I had were minor and were resolved quickly!
Always helpful, and knowledgeable about what I need and always considerate about the time I need them. My representative Donald is great. Every time I’m there he’s very knowledgeable and patient when I can’t find parts, and even took the time to locate parts in other regions to ship to me in urgent times. If you’re anywhere near the Baltimore/Washington area Beltway International is the place to help you get your truck back on the road.
My company buys parts through Beltway several times a week and we are very happy with their service. The parts department is incredible to deal with. Their parts specialist Dave Galin is extremely knowledgeable and very quick and easy to work with. Its great to work with someone who is an expert in his field. It is because of the high level of customer service that we continue to do business with Beltway
David Galinn at Beltway is extremely knowledgeable and helpful! He is always available to help find alternative parts when one will take longer than we would like, and keeps me informed every step of the way. He is very quick to respond to emails and is a phone call away when I need him. Delivery is quick and efficient. Every month he sends me an email to let me know about the specials he has going on in case there is something I may need that is discounted. It is always a pleasure doing business with David and Beltway!
I have lived in the Arbutus area for years I haven’t experienced such amazing customer service in a manor that I received at beltway international and buying parts from Tommy Walls. It was a good feeling knowing I could in trust them and Tommy personally with this kind of thing. I recommend this company to anyone who is in need of a good honest person. Keep up the great work TOMMY. ??
Tommy Walls gave me great service, always fast and efficient. He made sure all my needs were taken care of and is clearly very knowledgeable. You can tell he’s not about the “sale” and is legitimately there to help you.
Dave is the best parts rep you have. He always follows through and gets me the parts I need. He is also a great resource, I often need pictures or diagrams to locate the part I need. Dave has always been able to send the information I need. All of my reorders go through him and I very rarely have a depleted bin. Dave is an advocate with Pepsi on warranty. With his help I was awarded a top warranty recovery administrator with the company.
Movers USA has been doing business with Ideal lease and International for almost two decades. Working with Beltway International and Ideal lease has been great.
I am happy and grateful to be able to work with Tom, Karen, Sam and Jeremy. This team is working very hard to make sure customers are satisfied with the equipment they provide.
Thank you all for years of excellent service and great looking trucks.
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