What clients say about Per4mance Auto Service Center in Jessup (MD)
Michael was awesome he kept everything on track as everything went right along smoothly. He has skilled mechanics that actually care about making things right the first time around the total experience every time I have had his team work on different vehicles I had given them to fix everything was done first time right which in today’s day and age is unheard of. I recommend his place to several people and they to have had a pleasant experience and outcome
Awesome service. These guys are friendly and will accommodate you to get the issue resolved. Dropped my car off in the morning and they fixed it, gave me a fair price and had me outa there by mid afternoon. These guys are awesome!
Over torqued oil bolts on both cars, rounded one of them pretty good. One was on at least 60-80 foot pounds. It's a shame, Mike is very nice but I guess the techs don't care
Recommend you do not use as a body repair shop. Karis, the body shop manager cannot provide timely updates, lacks attention to detail, and is unresponsive. I was give a three week estimate, and we are in month five of waiting on the repair, with no end in sight. Three times, I have been told my vehicle is ready only to find new problems after taking time off of work to pick up my vehicle.
The service mechanics are great and they know what they’re doing! This place really lacks with communicating with their customers, so continuing to have to call to receive simple information about your vehicle, payment, etc. can be daunting! I would like to continue to support but this is an important part of service, we will see if things eventually change for the better.
Mike and Gary are caring, honest and dependable. They are not trying to just make money but they really want to serve and deliver an outstanding service. They replaced the rear main seal on my Nissan Armada for less than half of the price the dealer was charging. I will definitely go to see them again and I strongly recommend.
I luckily found this place after hitting something with my tire on 95. Very friendly, honest, & great prices. They plugged my tire, I was in and out in 20 minutes. Highly recommend!
Per4mance has one time or another worked on all five of my cars. The prices are reasonable they have payment options and yes I tell everyone I know about Per4mance and they’re the only shop my family deals with.
Mike and his guys are the best. Mike went to bat and fought with the warranty adjuster and administrators to get them to cover a new engine. Then made me promise to bring it back to him for the 3k mile oil change to make sure everything was still working like it should. When I brought it back in he remembered me without me say a word and had the oil change and check up done in less than an hour.
Recommend his shop to anyone who needs their car worked on.
If you require auto repair services, consider visiting Per4mance Auto Service Center located at the junction of Route 1 and Cedar in Jessup. I had a remarkable experience with Mike, and I wasn't the only one impressed with their fair pricing and exceptional service. The customer before me even praised Mike for saving him a significant amount of money compared to the initial quote he received from another establishment.
Per4mance waiting area is equipped with a desk, monitors, secure Wi-Fi, and a phone for those who need to work remotely.
I'm just excited about my treatment under an otherwise stressful situation.
Had the best experience with Advanced Auto Parts. Anthony came out and replaced the battery for me and was the friendliest most knowledgeable about batteries I’ve had came in contact with. Thank you Anthony and it was a pleasure meeting you.
Excellent customer service. They were able to get us in at the last minute due to a break down. Really appreciate their willingness to assist without an appointment. We will definitely be back for regular maintenance & recommend to others.
Stunned by the high level of service, and speed at which they replaced my radiator. Less than 24 hours and I was back on the road. Couldn’t be happier.
Took my Evoque in for an oil change service. Quick service. Done in about an hour. Wonderful and friendly staff. Loved thst my first transaction with this company was a great experience. We shall return for future service.
The customer service is it for me,💯🦾the service on any of my high end vehicles were phenomenal.. it is a relief to earn my finances & get my vehicle repaired with no issues.. WILL RECOMMEND⚜️⚜️
I visited this place to replace two tires on my motorcycle. I brought my own tires and they replaced them without any trouble and the price was reasonable. What I liked about this place was they took it for a test drive once the tires were replaced and found the rear break needing to be be bleeded and they took care of that as well.
Gary at Per4mance Auto is wonderful to work with. Great place with knowledge mechanics. I highly recommend taking your vehicle to Per4mance Auto for all your auto needs. Don't forget to ask for Gary...
Tommy Gordon, who is the owner of the dealership needs to fire Richard Brooks. Richard is completely unprofessional and seems emotionally unstable. With CarMax I was able to get a deal done with only $200 dollars down through Capital One. Hopefully Mr.Gordon can make the right decision for the sake of his business reputation.
Sorry Michael and Staff for the late review, had trouble getting into my Google account. Anyways, a couple of months ago I went into Per4mance Auto and you quickly identified and repair the engine light issue with my 2008 Dodge caravan SXT at a very reasonable cost. Then I asked for an engine diagnosis be conducted to determine if I needed a new or rebuilt engine, which I was willing to have done, since the car is very special to me like the review from Diane Meyers. Our car had about 135K miles. Michael and Staff understood my affection for the car, made a thorough inspection and stated the engine was strong and could go to at least 200 without major repairs. I very much appreciate Per4mance Auto's transparency and customer care !!! Elwin
This place is horrible! They won't return calls once they have your car and when they do they won't give you a direct answer. The service writer arrives late everyday and there is usually no one there at the time of opening. The parts they use come from a junkyard and other cars they have sitting around....always ask to see the parts invoice....especially if you get tires done here....they buy used tires for all the cars...even the ones they sell down at the sales lot. Beware...this place is terrible. Don't say you haven't been warned....
Very happy with Per4mance auto repair! They fixed my husbands 13 year old Chrysler 300c (with the hemi) when 2 other repair places couldn't figure out what was wrong. The other places just recommended we get rid of the car since it has over 255,000 miles on it. But, it’s my husbands favorite car ever, and he wants it to go another 100,000, so we kept trying. The folks at Per4mance were able to fix the problem (a loud noise in the rear) and backed up their work (fixing that problem also exposed another issue). With the Per4mance team, we might actually get another 100,000 miles!!
Thank you Mike, Gary and George!
8402 Washington Blvd, Jessup, MDRecycling center
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