Bob's Motorcycles in
Jessup (MD)

I really had very good experience with Jim during my motorcycle purchase process. Great environment and people. Highly suggested for anyone looking into buying a new or used bike.

Today I brought my 25 R1300 GSA in for break-in service. I bought that bike in November at another dealer because of availability, but Bob’s service team took care of me in first rate fashion. They took care of me like I bought the bike from them, and got me settled in the waiting lounge with complimentary coffee and water. Great experience and Zach had the bike sorted in no time. I had an appointment and was in and out in roughly 90 minutes. The service counter team (Dave and Dustin) were friendly and thoroughly explained all the steps taken. Highly recommended.

Bob’s service team took care of me in first rate fashion. They took care of me like I bought the bike from them, and got me settled in the waiting lounge with complimentary coffee and water. Great experience and Zach had the bike sorted in no time. I had an appointment and was in and out in roughly 90 minutes. Highly recommended.

Brought in my 20 year old LT for service. Dustin was extremely helpful helping me navigate the work required and the cost. The workmanship was excellent. The LT is running like new. Highly recommend Bob’s!

My overall experience was good and the atmosphere was welcoming. Dustin took the time to write up an estimate and answer all of my many questions regarding the work/maintenance that needed to be done to the bike. He made sure the price match was honored (much appreciated). The Bob’s team made sure the bike was serviced (thanks to J.R.) and back out on the road within the time frame that was communicated to me.

Bought a 2024 low mileage S1000rr at Bob's. The staff there are all professional & polite. Yale was great. Answered all my questions(which I had about 100 questions) & did a great job going over all the features of the bike with me. Their finance person Robin was awesome as well. She went over all the paperwork & helped me with the vehicle service contract & wheel/tire coverage. Excellent experience overall. Will definitely be taking my bike back when service is due!

"As a BMW mechanic and 1994 graduate of the American Motorcycle Institute (AMI) in Daytona Beach, I have always handled my own bike maintenance. However, after completing a complex carburetor swap—which involved custom-making throttle cables and modifying flange bolts—I needed a master’s touch for the final tuning. I turned to Bob's Motorcycles in Jessup, MD, and worked with Steve, their Master BMW Tech. Steve’s attention to detail and thorough notes reflect a true master of his craft. I highly recommend him even to fellow mechanics."

Full disclosure: I've been a loyal customer of Bob's for many years. It's one of the premier dealerships in the country in terms of staff and service. Plus it's a great place to be while you wait for your bike (visit the museum if you can!) Having said that, my most recent experience was difficult to say the least. I brought in a 1983 R80ST that I had bought online and, well, let's just say you should always have a thorough inspection on such a bike done before you drop a significant amount of money on it. I did a fly and ride and except for an unfortunate missing bolt in the exhaust resulting in some damage to the plastics, the bike was great. Until I got home. And then it just wouldn't run right. I did everything I could over the next year but I could never get it satisfactory, so I threw in the towel and took it to Bob's. What I had hoped would be a quick repair turned into a slog because it was just one thing after another. Carbs, intake, electrical. But Steve the tech and Dustin the service writer stuck with it, and with me, and they figured it out. It wasn't cheap, but I rode her 90 miles home yesterday and I finally have the bike I spent 35 years dreaming about and searching for. I simply cannot commend, or recommend, these guys enough. Many other places would have said screw it and told me to come take it home; but not Bob's. They wanted that bike right and back on the road just as much as I did. In a world where many dealerships won't touch anything much more than ten years old, Bob's BMW stands out.

Absolutely hands down, the best Ducati dealership for service and sales in the DMV area! Dustin and the team always makes it the best service experience possible! I have serviced numerous types of motorcycles at Bob’s Motorcycles and will also keep my brand new Panigale serviced there too. Yale is an excellent brand specialist and will help you get the best deal and experience at Bob’s Motorcycles! Robyn and Todd were also helpful in my purchase and made the process easy. There is no other place that I would consider going to other than here, they have the best staff and prices in the DMV area.

I have had great service from Bob’s on every bike I have owned since 1997. Recently I needed help with a problem on my 2000 K1200RS. The service team made quick work of this and got me back on my bike in short order. I still do a lot of my own maintenance but you can’t put a price on peace of mind I get from having Bob’s on my side as well. Keep em flying!

Austin, Robyn and Todd were very accommodating and patient with me as I was in between two color choices available for the S1000RR available in the dealership. Austin provided numbers for the 2025 with BMW’s promotional year end interest at 1.9% for a higher MSRP than the 2026 with a higher interest rate but lower MSRP to help me with the decision. The color I originally wanted happened to be uncrated while I was there but wasn’t listed on their site, it was a longer process waiting for it to be inventoried but I ultimately got the color and trim I originally wanted.

Buyer beware: this shop seems fond of ChatGPT-style descriptions that are, shall we say, aspirational, and prices to match. Case in point: Bob’s currently advertises a 1250RT with active (adaptive) cruise control… despite the small inconvenience that it doesn’t actually have it. No radar sensor, no distance button, just optimism. Strongly recommend that new buyers bring along a mechanically savvy friend before committing, or alternatively save yourself the theatre and browse Cycle Trader instead. A glossy listing isn’t the same thing as an accurate one.

The sales person at Bob’s (Jim) was very helpful and easy to work with. The deal agreed to was straight forward absent any hidden or extra fees. I was overwhelmed by the graciousness of the entire staff when I came down to complete the transaction. Bob personally thanked me for my business ! The dealership boasts a large inventory of not just bikes but a myriad of accessories too. A great dealership to by a motorcycle from!

The staff at Bob's were all kind, accommodating, and professional. Tony and Dustin in service took good care of me and were communicative every step of the way. They got my S1000RR with a corrupted ECU back on the road quickly! KarenSue was very helpful in setting up my account and found time to do it on her busiest day of the month. I would highly recommend this dealership.

I knew my bike needed an oil change and a normal inspection after a season of riding, and as I had made an appointment with another bike shop closer to my house a week in advance, I was excited to get it done. After all, I thought "an oil change" anybody can do. Unfortunately, when the day came, turned out this other shop didn't have the proper filter, nor even knew BMWs. As I had taken the day off to get the bike serviced, I was frustrated. Now what? So I called Bob's Motorcycles right there and then and just asked if they'd be able to take me in last minute. I was in luck. With incredible sympathy and super friendly customer service, they just said "come on over"! I did, and I'm so glad I did. Dustin took me in and Steve, a very experienced bike mechanic worked on the bike. The simple fact that you can see them working on your bike across a glass partition makes you feel good. Turns out I needed a lot more than just an oil change. I needed important safety items changed and even one shock absorber bushing was found to be totally disintegrated and needed to be substituted. While I waited for a few hours, checked the new bikes and apparel, spoke with the nice folks at the store, and by early afternoon was on my way back home with my 26 year old bike feeling like new! Most importantly was the feeling of peace of mind. Yes, it was worth driving the 15 miles to and from Bob's and next time I'mnot even wasting time going anywhere else. They are experts and I absolutely reccomend them. Thanks.

I recently purchased a 2013 Honda Goldwing F6B that I found on Bob's Motorcycles website. I'm in Texas and made my purchase through email and phone calls and had it shipped from MD to TX. Austin was absolutely awsome to work with. He answered every single question I had no matter how dumb or repetitive it may have been. Austin gave me as much history as he knew about the bike and I independently verified what he told me with my own VIN check. He was 100% honest with me not that there was really anything bad to say about the bike. I had a couple snags on my end that added about a week to the process and Austin just rolled with it like it was no big deal and worked with me. I was nervous buying it based on pictures but when it arrived it was exactly as advertised. I had it delivered to a local dealer and had them do a pre purchase inspection immediately (even though I owned it at that point) and they said it was basicly a new bike. They commented on how good of condition it was in and that all the maintenance had just been done and everything looked basicly new. (Again, like Austin told me it was). My only issue was the actual shipping. Very long story short, don't use Haul Bikes for transportation. This was my decision and had nothing to do with Bobs. If I had it to do all over again I wouldn't hesitate to buy from Bobs again I just wouldn't use Haul Bikes to handle delivery.

This place constantly amazes us - members of our family have been customers stretching over 35 years, 300K miles, and multiple machines. I recently had my RT serviced and had a fantastic experience with Dustin and Joe - both low key, and VERY on top of everything. The mid-Atlantic region is fortunate to have Bob's because it's WAY beyond the typically dispassionate "dealer" experience - there's a rich history, constant precision, and a culture of excellence - a perfect match for the brands they sell and service. I've always found something unique or a "must have" for my touring kit in the parts department while waiting for service. Best of all is who you meet and the conversations you have with fellow riders while you are having service done - there's a reason serious riders make Bob's a waypoint on their route, and return year after year, as the industry and machines move forward. The fact that many of their team originally were customers is a strong statement to the cultural impact of the place. From the most obscure vintage parts, the latest tech, or the eclectic mix of riders you meet - this dealership and supporting departments have earned our lifelong fascination and trust.

I’ve been using Bob’s for years. The staff is friendly & knowledgeable and the service is great. A properly maintained motorcycle is important; these are the folks I trust to keep me riding safely.

Bob's service department, always very thorough, very detailed. The experience is always top notch, from scheduling service, to discussing my K1600B's service history. Very confident in them keeping my bike running in tip top shape

If I could give 10 stars I would, the service and general helpful guidance from the staff made me feel at ease. I never felt pressured or rushed to make a decision when visiting. Jim went over all the features of the S1000RR that I fell in love with which gave me the knowledge to make a more informed decision. Ms. Laura in financing went over all the additional coverages I could obtain to add a little more peace of mind and she knew those coverages like the back of her had. The whole team made me feel like family, I'll be sure to recommend any and everyone i can. P.S. "The hand lotion in the restroom was a great touch"! Update: I have been having my S1K serviced here since my purchase and I couldn't be more happy with the service staff. Especially Dustin, he is definitely a reason I am so trusting in Bob's service his knowledge of this bike and his transparency it is 10/10.

Best dealership in DMV area I have ever been at. Super friendly and helpful staff. Was recently there for my 600 mile service. Owner Bob is extremely friendly and was with everyone else in the line for his motorcycle service! Highly recommended!

came in on a Saturday for first come first serve scheduled maintenance, informed rear tire had nail embedded in sidewall, bummer. While waiting for new tires to be installed informed water pump fried and part would need to be sourced from PA (double bummer). Happiness when I received text from Dustin Smith on Tuesday morning that pump was installed and my machine was ready for pick up. Elation as I sit in my hotel room somewhere in Virginia near Kentucky, Tennessee, North Carolina and West Virginia writing this review as I prepare to plan my ride tomorrow in the Heart of the Appalachians. Thank you Dustin and the service techs at Bob’s Motorcycles.

I recently took my motorcycle to Bob’s Dealership, and my experience with the service manager, Mr Tony Rouse, exceeded all my expectations. His gentle demeanor and attentiveness made a world of difference, creating a welcoming and trustworthy atmosphere. The entire flagship service department was efficient, knowledgeable, and dedicated to quality. I highly recommend Bob’s Dealership for anyone looking for exceptional motorcycle purchase or service.

What an experience. Todd was my salesman and Mark was the sales manager I dealt with as well. It couldn’t have been any better. Between the two of them they did all they could to get me the deal I wanted on my 2024 Ducati monster. I came all the way from north Jersey to shop with them. They were attentive over email and text and we ironed out the deal without ever speaking in person. I showed up and signed some papers and left with the bike of my dreams. 10/10 experience. Thank you guys so much for taking care of me. Hopefully this isn’t the last Ducati for me and I for sure will be back!

I’ve come to Bob’s for decades, since I was young and needed tune up parts for my ‘73 R75/5. Recently, they did service work on my new (to me) ‘07 R1200RT. The folks are all helpful, friendly, and professional. Everyone was “committed” to what they do. The facility is unmatched, in my experience. I love that from the service counter you can watch the goings-on in the mechanical shop. And of course there is an abundance of beautiful machines - German and Italian - to dream about and study on the showroom floor while you wait. Even the bathroom is clean, amusing, and educational! They got me in and out when they promised. And the bike ran “like a bat out of Hell” all the way home.😁

A mistake was made when my bike was in for service. This is the only time I’ve had ANY problems at Bob’s. They accepted responsibility for the problem, arranged for the bike to be picked up from my home, repaired 100% and delivered back to me with sincere apologies and worked around my schedule without a single complaint. While the mistake was completely out of character for Bob’s, the OUTSTANDING communication, follow through and talented service department as a whole is second to none‼️ I couldn’t be more pleased with how the sales and service departments have been my corner for over 10 years. ThereI are no words that accurately reflect how highly I recommend partnering with them. Their professionalism is unmatched. 👍🏼👍🏼

This was a stellar experience. Todd was my sales rep and Lori took care of my paperwork. Both were highly professional and friendly. I picked up a 1996 BMW R1100R to add to my garage (Bike #4). The next day my Dad (my transporter) went to pick up the bike and the staff made sure it was loaded onto the trailer for him. I will be back for sure. I recommend Bob's to anyone looking for a friendly experience and a shop filled with drool worthy bikes. - Thank you