Dorsey Transmissions and Automotive in
Arden on the Severn (MD)

The guys here are extremely helpful and we've been going here for years. I just recently switched to getting oil changes (which was the only thing I didn't get here) to dorsey transmissions because of how friendly the guys are and the good work they do

This shop did a great job getting my 2016 Ford Edge up and running again, after the rear differential failed. Great customer service and easy to work with. Doubt I'll be going to the dealership ever again.

Had them check my transmission as my auto was making a noise. Upon inspection they discovered my front tires were actually the issue. Only charged me for an inspection at a reduced rate. I am very thankful for their honesty.

So impressed with Dorsey Transmission crew- they diagnosed and repaired an obscure fuse issue that any other shop would have just thrown pricey parts at. They were communicative and so friendly- I will be recommending them to anyone and everyone!

I required a transmission replacement for my 1962 Chevy Impala and was referred to Jack of Dorsey Transmission for the job. Throughout the process, Jack maintained clear communication by providing updates and sharing photographs of the work in progress. I was very satisfied with the quality of service provided and found the pricing to be reasonable. Donny

I have brought my vehicles ( Toyota Camry, Jeep Grand Cherokee, Mazda CX-3 ) to Jack and his Team for many years. Whether dealing with Jack or Rick to discuss options for repair, I ALWAYS get an honest / straightforward assessment. They refuse to “throw parts” at my vehicles and have had to (on one occasion, the Jeep Grand Cherokee) engineer a solution on an electrical malfunction (starter wiring harness) which has held true for a few years now. I would (and have) recommend this organization to anyone seeking auto care and professional courtesy, they truly stand behind their work.

Rick and Jack helped me with my moms 2012 F-150. I was having issues getting the car into/out of park, and they very quickly, and professionally diagnosed the issue. Originally, they thought it may have been an issue with the lead frame (common issue for the model of truck) but, they very thoroughly checked everything and determined that it was just a loose, dirty, shift cable. They cleaned it up and adjusted it, and the problem was fixed! It is important to note, that they could have very easily just lied about the problem, or not double checked their work, and gotten SIGNIFICANTLY more money out of me. I was a vehicle technician a while back so I am often quite critical of automotive shops and reluctant to take vehicles in for work, but I really couldn't figure out the issue. I'm glad I went with Dorsey. They are also very military friendly (: Dorsey is one of the most, if not THE most honest shop I have dealt with, which was refreshing as I have had some terrible experiences in Maryland.

Dorsey Transmission was able to fit me in quickly to address a small transmission-related repair on a 20 year old car I recently purchased. They diagnosed the issue, repaired it exactly as I hoped, did some maintenance the car had due, and promptly called me to pick it up. I paid exactly the price I was quoted and they even stored the vehicle (a convertible) for me to avoid potential damage in the rain as we weren't sure the top was water tight. The staff was very friendly and I plan to use this shop again!

On 23 July, I got rear ended and was very distraught. I had the plastic pieces of my bumper rubbing against my tire, and I know I needed to remove them in order to bring my car to a repair shop. I quickly pulled into Dorsey Transmissions and Automotive to see if they could just unscrew them and away I go. Now, I know I asked the gentleman's name that helped me but he was older and very personable with white hair and was behind the counter when I walked in. He immediately walked with me to my car, took a look, had me back up to the garage so he could unscrew the pieces. While he was helping me the other mechanics were making sure I was okay and not hurt and truly showed they cared about me as a person and not a customer. The gentleman finished with my plastic, handed them to me and made sure I was okay and didn't need anything else before denying me giving them money for their help, he just wanted to make sure I was safe and if I felt the need, to leave a review. Well, here is my review, I will definitely be going back to Dorsey Transmissions and Automotive in the future because of this incredible interaction. The mechanics and the older gentleman I worked with cared about me individually, cared about my well being and wanted to make sure I had a car to get to work in and to the repair shop. They clearly care about their customers and run a meaningful business based on honesty and genuine concern and care. If you need work done, this is definitely your place!

Dorsey Transmission is a very reasonable & reliable company. They gave me a price quote, & allowed me some time to decide if I would use their services. When I said I would drop my car off & walk back to get the other car, Jack offered to follow me cause I lived a short distance away. The level of patience & professionalism displayed deserves to be commended! If I could give them 10 stars I would!

I have nothing but great things to say about Dorsey Transmissions and Automotive. When I moved to Severn, I wanted to find a local shop that I could trust, and this is the one. They are friendly, knowledgeable, efficient, thorough, trustworthy, and they make sure the job is done right. Even better, with the work that I've had done, their prices have always fallen on the lower end of the scale. I had a Ford F-150 and they did jobs as small as changing the oil, and as big as a full brake replacement and a transmission replacement. In each case, they told me all my options and made sure I understood the pros and cons of each. Now, I have an Acura TLX and they treat it as if it were their own. After my last service, they were even kind enough to park it in their garage until I picked it up, as to ensure it stayed clean. These guys really care about their customers and the quality of their work and it shows.

Amazing service and incredible experience. I brought my vehicle to fix a mistake I made and Dorsey's made it right for a very fair price. The team is professional and service was much faster than I expected. We found our mechanic shop and will be very loyal customers! Five stars is not enough

I had a great experience with Dorsey’s transmission, their customer service reps were knowledgeable and very helpful. They fixed the problem and returned it to me in a timely fashion. Very appreciative with their customer service and trust them with any of my future vehicle mechanical or maintenance requirements.

Unfortunately my transmission needed to be replaced on my 2020 Murano. I had taken it to the dealership and they wanted to charge me a very large amount to replace it. I contacted Dorsey and they were incredibly helpful and patient. They were able to beat the dealership price by a lot and I felt I paid a very fair price. They serviced my car, installing a rebuilt transmission. Great communication the entire time. I highly recommend them!

I checked a few other local shop’s and all were quick to quickly jump to a reman replacement trans. But the team over at Dorsey took the time to inspect the trans and found a repairable issue. Extremely friendly service!!! Top notch Crew!! Signed the keyboard gangster.

As soon as I first called and spoke to someone I knew I made the right choice bringing my 2005, G35 in for some issues. They were honest and knowledgeable. They already had an idea of what was causing my issues just from the symptoms. They solved the issue, thoroughly tested operation after repairs, and were very friendly through the entire process. If you have anxiety about finding someone new to work on your transmission. Give these guys a ring. I will absolutely be referring my friends and family.

Dorsey Transmission did a Great Job replacing my transmission for my work truck. They were fast with diagnosing the problem and solution to the problem. I highly recommend them if you having transmission issues. Will be using them in the future as they also do engine replacements.

This rating is long overdue, but I have always received great service from Dorsey Transmissions. They are so friendly and quick compared to other car shops I have been to. They are pricey, but please trust me when I say you will not have any additional problems once they are done. You can trust the quality of their service and know that you will not have to worry about wasting money. I wish I was closer to their shop so I can always take my car there to get work done.

I highly recommend Dorsey Transmissions for all your automotive needs. Rick and Jack are great dudes. Very knowledgeable and professional. They did an air suspension conversion on my Dodge RAM 1500. I'm very pleased with the results and it didn't costs me an arm and a leg!

Was recommended to this shop and believe probably they are the best in town. I will say the staff are very nice and professional. Here is my problem, after picking my truck up for a diagnostics my engine light is now on. My engine light was not on upon dropping my truck off nor has it ever been on since I have owned the truck. Now I have to spend money to get this resolved in addition to the issue I brought my truck in for. So now I am behind the eight ball for two issues now instead of one. I am extremely disappointed in the way this turned out!

Dorsey installed a Jasper engine in my F150 quickly and efficiently. Jack and Rick are the best. They even came in $365 less than the estimate! I recommend them highly and will continue to do business with them.

I would absolutely recommend this shop for transmission work. After taking my car to two other shops and not feeling confident with them I was referred to Dorsey and from the moment I spoke to them on the phone I felt at ease. Jack and Rick were upfront and honest with me and explained things in a way I could understand them. They are quick to respond and easy to work with. They replaced my transmission very quickly and it's running so smoothly. They will be my first call when/if I need service on my car again.

1000% would recommend Jack and his crew to anyone and everyone! First off, let me start by saying that these guys are probably the most honest people in the business. I needed both suspension control arms repaired. Their pricing is completely reasonable and they explain everything to you! It’s just an added bonus, that everyone there is super friendly! I really don’t know that much about cars, but I really felt like these guys did not take a vantage of me at all, and that’s a lot to say about people’s character. I will definitely be going back!

A close friend referred me to this small business in Severn,Md that gives powerful ,professional & effective service..My 2008 Ford truck needed transmission work .The process was complicated but these men knew what they were doing .The owner (Jack) kept me informed by phone of the progress being made to repair my truck .Once the parts ordered were received ,the team literally worked overtime to get this work done as quickly as possible .I really needed my truck sooner than later because I am starting a new job position on this coming Monday.I am so appreciative that they got the work done two days sooner than anticipated ! Great quality work ,the gears shift nicely ..thank you Dorsey Team :-)

A very professional and helpful owner and manager. The Ford Focus had had very many issues with its transmission (historically) and only Dorsey Transmission (Severn) out of 5 that I checked within a 10 mile radius would fix it, and not necessarily with a brand new part, but ones that were already used (clutch, transmission, etc.). Just a simply superb crew, considerate, most professional, and extremely helpful - good hearted people. My Ford Focus works like brand new. May their repair garage and work continue to be blessed. /Joe-v.

Very honest and reliable shop. Had a few things fixed on my bel air. The repairs were done in time for my wedding. They even cleaned up the car as a wedding gift. I would highly recommend them auto repair services.

Amazing place to take your vehicle in for repairs. My hubby and I had a mechanic for over 20yrs. It was family owned. They did great work, very reasonably priced and great timing. They closed and we had been to various other ones and was extremely disappointed with at least one pricing, timing or quality. We finally found the perfect place and that's Dorsey Transmission! We will use them for our vehicles and recommend them to anyone we come across. Thank you so much Jack and Rick!