This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Jalbert Auto & Auto Body in Presque Isle, ME is strongly positive (95/100). Reviews highlight friendly, professional service, fair pricing, and fast turnarounds—same‑day checks, quick fixes, plus helpful extras like towing and rides. Many cite honest advice and success on tough diagnostics. Parts access feels responsive (prompt used‑parts callbacks), but details on inventory variety or yard organization are scarce. Complaints are rare yet serious: a couple reports of expensive repairs not solving issues or leaks.
What clients say about Jalbert Auto & Auto Body in Presque Isle (ME)
Over the Christmas holiday my transmission quit and I needed a replacment. I originally had my suv at another service station but a week went by and they never even looked at my car.I called jalberts garage and spoke to paul.He explained to me he could locate and install one for me. He even went to the location where my suv was and towed it to his location for free.The whole crew was pleasant and they run a good shop. The cost of the work they did was more than fair,and the transmission was installed perfectly. This was my first time there and I most certainly will be back in the future. I highly recommend you try them first. You won't be disappointed.
took my 2012 vw Passat in to get worked on because my rear breaks were absolutely clapped and they fixed it very quickly and understanding while I was listing off the problems over the phone and had to change what I wanted done last minute because of money reasons . pretty cheap . my car now stops on a dime and other than a squeaking of the breaks I'm very happy with the service provided and will DEFINITELY be bringing my car back when I can afford it .
I called them for a issue with my 2013 ram and they had it in the shop. The issue was quite the challenge but these guys came through and got it figured out. The price wasn't bad for what they had to do. Def gonna b my service center. Friendly staff and they went out of the way to help me. When u walk u can laugh n joke with them the whole time. Paul said we will figure it out and they did. Thanks guys
I can’t say enough good things about this repair shop. I drove up from southern NH to get a truck and the transmission line blew off 20 miles outside of town. I had the truck towed there and they got it right in and had a look. They fixed the truck very quickly and did great work. The price was much less than I thought it was going to be. From one tech to another, thank you so much for everything y’all did! I won’t forget it.
Great place to have your car fixed. Good employees that will work w you on all car problems. Had an engine replaced there on sons car. Looks n runs awesome. Thanks jalbert auto.
This morning I got in my car and my car wouldn’t shift into gear while it was running. They picked me and my car up and fixed it in almost no time. They even offered me a ride home before we knew how bad it was. These people will be my go to for now on. Everyone there makes you feel welcome. Plus I got chocolate. Trading my car on the 15 so they absolutely saved me.
Very helpful mechanic's they know their stuff and fixed my vehicle in no time. I will definitely bring them all my business and I would definitely recommend for all your mechanical needs.
Car was making a weird noise, called to make an appointment. They got me in the same day to check and fixed the problem the next day. Very affordable and awesome staff.
Great service,friendly and accommodating. When other shops seem to be out for the quick buck. Paul the owner and his crew are looking out for the customers best interest. To ensure repeating business. Give them a try you wont be sorry.
My old truck wasn't running like it should, I handed it over to Jalbert's for a few days. They had a huge job on their hands. I got my truck back today and I'm THRILLED with my truck, it's running like new again. They did EXCELLENT work for a great price. I highly recommend this repair shop. I'm even sending in another truck that's been down for two years now, then a third truck that's been parked since last fall.
Found a new mechanic! Paul and his staff were helpful, friendly and just awesome. Not only did they drop everything to help me with the parts I needed so I didn't have to travel back and forth, but explained what I needed to do so I could save $100 by doing the work myself. The prices and work is great and done very quickly. I'll be taking all my vehicles to Jalbert's from now on. Well worth the 45 minute drive.
254 Fort Fairfield Rd, Presque Isle, MEAuto repair shop
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