This rating is based on customer reviews, inventory size, pricing, and service quality
In Presque Isle, ME, Mike Cowett's Auto Body & Towing Services, INC. earns a largely positive reputation—Overall: 81/100. Reviews praise quality body work, honest diagnostics, and fair pricing and friendly, honest staff; several note quick, careful tows (including EVs). Complaints cluster around towing costs and policies vary (reports of high/changed rates and no credit cards on weekends), inconsistent communication, and occasional long waits or repair delays. Little review detail on parts inventory, yard organization, or ease of finding parts.
Address:
254 Fort Fairfield Rd, Presque Isle, ME, United States
What clients say about Mike Cowett's Auto Body & Towing Services, INC. in Presque Isle (ME)
Charged way to much for a tow. 110 miles cost $700.00. Takes advantage of customers in dire need. This place of business is greedy! That's all I got to say about that.
Stranded for hours in the cold outside Presque Isle. Contractor was a no show and two locals helped me get going. One did not have the right tools, but did most of the work. Contractor did not want to change a tire in the cold. I was stranded from 1am to almost 5am and I had temperature sensitive shipment for Cary medical center who had to drive out to Castle Hill to save the box.
Very unimpressed and seemed scammy. Drove my truck in to get a leaf spring mount welded on, they had it for 12 days and did nothing…. Except make everything worse. They took the gas tank out and tried charging us to have it reinstalled with new straps, When I drove it in the gas tank was held in just fine. They removed it without my permission and the tried tell me they need $1000 up front to repair the parts they broke and fix my leaf spring mount. And another $1000 when it’s all fixed. They wouldn’t give me a time estimate on how long my truck would be there either when originally it was supposed to be only 3 days. And for some reason the took the rear shocks out and didn’t put them back in properly as shown in photos. So when I went to get it back I had to put the gas tank in the bed of the truck myself and have it towed back to my apartment on my own dime. Scumbags is the only word to describe them and their business. And when I told the man at the front desk they I thought they were being scammy he said “yeah”.
Been with y mike Cowett since I moved to the area! He worked on my old car making it safe for me to drive so when I started looking for a new car it was a no brainer and bought from someone I trust instead of a large dealership. I love my new car so much.
Mike and his crew will always take care of you and treat you fair. You never have to worry about them making up stuff that is wrong with your vehicle and if they don't know how to fix a problem (rare thing) he will tell you up front. I know that when there is something wrong with my vehicle it is in excellent hands at Mike's!
Although I appreciate Mike and his crew for fixing my car, it ultimately was not where my car was originally supposed to get fixed and there ended up being multiple delays in getting parts. The car was returned to me with 4 very unevenly pressured tires and I still feel that there is a problem with braking above certain speeds, but considering I've been without it for almost 2 months, I'd rather take the chance and take it downstate to get that re-checked.
I was told at another auto place that I needed a new transmission! I called Mike Cowette, he has my car towed to his garage and told me he would throughly check it. Well he saves me from spending 6-10k on something I didn’t need! He flushed the transmission (as he said he could tell it had never been done and my transmission fluid had never been changed) dug a little deeper and found some corroded wires! He was able to fix it all up and get it back to me within 24 hours! A $600 repair was much better then 6-10k!
I needed a 100 mile tow . They didn't mess around came and got me . It was nice everyone was freindy . And known I was there didn't mess around . It was good
Mike cowetts it's one of the best places to go that you need body work repairs Etc even as long as he can put out while yours is getting fixed for $20 a day on your insurance
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