This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for James Alleman Towing LLC in Lafayette, LA signal an excellent experience overall: 100/100. Trends point to fast response times, professional, kind drivers, attentive dispatch, and fair pricing compared with competitors. Customers praise clear communication, careful handling, and short waits; many felt treated like family. Complaints are essentially absent in the recent feedback. Note: this is towing, not a parts yard—there’s insufficient info on inventory variety, yard organization, or ease of finding parts for those comparing salvage options.
Johnathan was very helpful ran the tow truck like a pro was very cautious with my vehicle they came out quick with no problems 10/10 definitely will be calling back if I need a tow
During a very difficult moment, James Alleman Towing LLC provided exceptional service and support. Shana was incredibly patient and understanding, and Jonathan handled my vehicle with great care and professionalism. What started as a stressful situation turned into a reassuring and positive experience. I truly appreciate their compassion and dedication, and I will confidently use their services again in the future.
James Alleman Towing was great. Jonathan was the driver and he was fantastic. He beat me to the car, loaded easily, was very relaxed, and dropped it off with no problem. Would definitely use again.
Always noticeably cheaper than the competition and the lady Shanna has great customer service skills. Always accommodating and so very polite. All of the employees are amazing. We appreciate them very much.
Shana is so awesome!!! & the family. this company really held me down through and through. They are really professional, thorough and very kind and sweet. If you are looking for an amazing towing company etc.. they are the way to go. Check them out!
Best towing in Lafayette. Treat you like family and make your life 100x easier. Can’t recommend them more. They went above and beyond for me after an accident. Very much appreciated.
I was very pleased with the service I received from James Alleman Towing LLC. Jonathan responded quickly and was courteous, professional and reassuring in providing the towing service for my vehicle to the repair shop. In the event that I need towing service again in the future I will be calling James Alleman Towing LLC.
Labor Day weekend Sunday 5 in the afternoon we broke down on the freeway in Louisiana. no AC 3 dogs, myself and my pregnant wife. Jonathan showed up almost immediately after we called and had us off the freeway and safely at o Riley's. Y'all got a good dude right there. Very fast and very informative too. Thanks again Jonathan!
This was the best experience i ever had with a tow service… very nice and Professional made me feel like family..The price was Reasonable… I would Definitely do Business with them again
Service that Jonathan provided was great. His customer service was awesome and very respectful. GOD sent the perfect person that my family and I needed. It's great to know that there is still great people in this world.
Thanks again and GOD Bless!!
Johnathan was courteous and fast. We broke down in the long long bridge I can’t remember the name In Louisiana but since it was around 1am 2am he suggested towing us near hotels which was perfect because we still had a couple more hours to drive. Thank you
Forrest was great. He showed up 10 minutes after i called. He had a wonderful and can do attitude. I had a very difficult job for him to get an expensive test trailer on his flat bed. He was up to the task and did what he needed to protect my equipment. He was very professional and got the job done even though it took quite a while and most of the work was in the dark. Great work great attitude!
I had an amazing experience with James Alleman Towing during a recent roadside breakdown. Shayna and Forrest were fantastic! They responded quickly, kept me updated throughout the process, and were so friendly and professional.
What really stood out was how straightforward and fair the pricing was—no hidden fees or surprises, just honest, reasonable rates. The whole experience was smooth and stress-free, which is exactly what you need in those moments.
Thank you, Shayna and Forrest, for your excellent service! I highly recommend James Alleman Towing to anyone in need of fast, reliable, and trustworthy towing assistance.
Very fast and friendly service. The tow truck guy was very nice and had great customer service. Over all they made the experience getting my car tow one less issues for me. Thank y’all again!
Very nice and courteous. Talked to Shaina. And she is the best. Appreciate the service, price and everything. If I need a tow service. I'll be happy to give them more business.
Forrest towed my friend last night, and I have never met a more helpful and kind towing man! He was super communicative and kind in a stressful situation, and helped change my friends spare tire so she could get home. If I need a tow I will be calling this service.
By far the best tow truck company I have dealt with. Fast and friendly with no hassle. Shout out to Anthony. A cool and knowledgeable dude. If I ever need a tow service again there is no doubt who I will call to assist.
Called about getting my truck towed due to dead battery. The gentleman I spoke to gave me advice and said to call back if I wanted it towed. Did as he said and it worked. I definitely have his number in my contacts.
This is a great place. Everyone is friendly. The lady who manages the inside and answers the calls was so helpful. I was in a rough situation and she was patient and did her best to help me and get me taken care of. Thank y’all!
Though the circumstances this towing service is really good. They were very helpful. I was worried about ole faithful in there. They took good care of me
My wife and I ran over a truck tire piece on 6/30/22 we could not avoid because of traffic and reaction time. We were on a two lane bridge going west on a long long bridge outside of Lafayette LA, We were on a road trip and it was late afternoon. Our road side asst couldn't find us help yet so we started calling tow companies. We were in a very dangerous situation. After several attempts to find a tow we were recommended to call James Alleman Towing.
They had a guy available (Forrest) and sent him right away and then took us to a tire shop that replaced the tire and put us back on the road. The Tow Truck Driver Forrest was Excellent, The office was excellent - Mrs Sharon, They took care of us and we were able to keep going instead of having to stay the night.
From Beginning to end they took care of us and we arrived safely to our destination. Now we are safely home after a 3170 mile trip. I cant thank them enough for helping us. Awesome experience considering the circumstances. This kind of care is rare and this company should be your first call if you need towing.
Thank you to your whole team,
Frank Hoffman
PS: Our Roadside assistance did finally call but they were just finishing putting the new tire on and I told them it's to late, we are good to go.
My daughter was in an accident in Lafayette. I live in Harahan. I had to leave the car there while the insurance companies hash it out. They made a deal with me to leave it there up to 60 days and if it was on me to get it out, there would be one price. They held up to it. They were the friendliest people and made me feel like family. Shout out to Shaina, Anthony and Forrest y’all are the best. I highly recommend this company and if I ever need a tow in the area they will be the first I call.
I could not have chosen a better Towing Service! I had the best experience from start to finish. I was having such a bad day but my experience with James Alleman Towing helped lower the stress. Everybody was extremely pleasant and helpful, service was prompt and the guy who towed my Jeep kept me laughing! My Jeep was towed under more unfortunate circumstances recently but I was happy to hear that James Alleman was the Tow company used. They went out of their way to help me with an unusual after-hours situation and I could not be more grateful. I would not hesitate to call on them again!
I am very much satisfied with my experience with this company. Mr. Alleman is a very humble and masterful professional. I have called in towing requests to many companies in the past. Big and small companies are plentiful, however I can say that I've never once had someone as quick yet delicate with my vehicle all while having a good conversation. Felt like I was riding with family. I will definitely filter all of my services and referrals through this company when available. [Vehicle: Mustang]
This was my first experience with James Alleman Towing, LLC and this experience was outstanding. Mr. Anthony was an excellent help with towing me. He was nice and sweet towards me. He went the extra mile and gave me great advice to what to do with my car. I will always call this towing company when needed.
As a small business owner I travel all over louisiana, i was left stranded 2 hrs from home. I called them and they were quick with their service. They even gave me some of my money back since I didnt have to go as far as i thought. Awesome service.
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