O'Reilly Auto Parts JunkYard in Baton Rouge (LA)

This store has exceptional customer service! After leaving Autozone very disappointed because of the lack of service that I received, I came to this location and was immediately greeted and treated with respect. The staff is not only welcoming and friendly but also very helpful. Which is what we need. The associate Gloria was very accommodating. She addressed all of my concerns about my car, took the time to come out and check for any other issues and she even helped me order exactly what I needed to fix the problem. O'Reilly will be my new go-to place for autoparts! Very satisfied customer. 😊

The woman at the counter saved my month. Samantha was able to get my almost completely stripped screw out of my key so I could open it and changed the battery. Life saver for sure. Great service and knowledgeable staff.

I want to thank Grace for being very professional & prompt. I had to get my battery tested. It was tested, a new battery was installed all within a few minutes. It’s nice to have professional customer service.

Went to competition first that was recommended by my friends and received the worst service and help. Went next door to O'Reilly and was greeted by Don who not only was courteous and helpful but it was freezing cold and replaced by battery, in the trunk, with no problems. Don is not only an asset but has made this store the first and only place I go to in the future. If you drive a Camero please go here and ask for Don and be prepared to be amazed on how he treats you!!! Go O'Reilly...this man deserves a raise!!!

I went in today to get new windshield wipers and a bulb for my headlights. Staff was friendly and knowledgeable and helped me as soon as they were available to do so. But what I really appreciated is that the Manager (Jace) went above and beyond by helping me out today with my car. It was boiling hot outside but he did not complain and did more than what I expected without asking or even a second thought. I really appreciate it!

Battery was bad and had it replaced under warranty. Mason was extremely helpful in getting everything done from testing the old battery to installing the new battery. He also checked the alternator to verify it was functioning correctly. Highly recommend getting your battery here for the quality product and exceptional service!

Awesome customer service from Cheryl and Susan this past Sunday! Battery died and it was hot out, Susan put battery in and was a pain getting the old one out!

I bought a lifetime warranty alternator about 6 months ago. It went bad. The manger managed to find 10 reasons why they couldn’t refund my money. One reason was it wasn’t in the original box. She then went on to tell me other reasons, even though I was not going to argue with her. Lastly, I asked if she could dispose of the bad alternator. Her response was “this is your trash Mister”. So I tossed the “wrong box” with THEIR bad alternator in it towards the trash out front in a trash can. That was something that did NOT amused her. I do like O’reilly’s as a store…but one grumpy old lady made me a lifelong fan of any other parts store. I think being somewhat nice makes people feel pain.

Last week I purchased a turn signal lamp from Gloria at this location of O'Reilly's. She was super helpful and took a few minutes to help me install it in the parking lot which allowed me to score points with my wife. I really appreciate Gloria and I think that she is helping run a great shop.

Ms gloria was so sweet. She came and changed my blinker light for me. Never had that kind of service at an oreilys ever. Will be returning.

Needed wiper blades. Paid then nice lady installed. Great I have bad arthritis in hands. Employees masked and friendly. Handicapped parking and entrance. Cool beans.

Samantha and Hieu came to my rescue with helping me get the correct battery for my car. Very professional and quick

Always helpful, but also be prepared to have a part number ready for the less common items. Excellent stock and never left empty handed.

Friendly, Helpful Staff. If they don't have the part you need, they can usually get it within hours or the next day.

These people know their stuff! I often go there thinking I know what I need and get corrected. Always helpful, won't try to sell you the most expensive item just because they have it, but will point you to the CORRECT item.

Terrible customer service over telephone very unprofessional and rude being as I have an account I definitely should be spoken to with some kind of respect I would recommend doing business at the Tom Dr store much better store and employee than the Ailine Hwy store in Baton Rouge!

Kenzel was helpful, knowledgeable and patient. Great place to go when you don't know what you really need. Thank you for the GREAT service Kenzel.

They have all the parts and other car related items needed to maintain show room condition of your ride!

My favorite automotive store!! The crew here is friendly and helpful, especially Mr Don

Very friendly place and they went above and beyond with service

Always have had great service at this O'reilly. No one ignores you and always ready to help

For all your automotive parts and accessories, service is great

Very helpful. Friendly. Will definitely keep using o Reilly auto parts

Idiots, I specifically told them parts for 2wd and they gave me 4wd anyway! On my way to get the right part as this interrupts my weekend. Thanks though

Fantastic parts great prices very friendly service

They certainly honor their warranties on batteries.

Ordered online, picked at store. In and out quickly.