My dad and I have been bringing our cars here for years. I recently had to bring my car in and tim and his staff were as always super efficient and made sure i was taken care of. Tim the owner is super knowledgeable and always tries to work with you. He's a dying breed. If you need your car fixed and need a trustworthy mechanic this is the place.
Tim and his crew were knowledgeable, courteous, professional, and did the needed repairs in a timely manner for a more than fair price. I will likely use them again and refer them to others. Been dealing with them for years now, and will continue to do so. Knowledgeable and professional.
Took my car in the same day for two window regulators and had it done by the end of the day. I really appreciated that bc I was just turned away from an appointment from another place that was unable to do the job.
Good prices, quick service, top quality. This is my go 2 for any auto problems. Mr. Tim & Mr. Chris are extremely helpful & professional 10/10 would recommend
They are wonderful,they get stright to the issue of what’s wrong with your car a they explain everything to you step by step the whole way. I recommend everyone to go to them even there prices are good a they are very professional they have fixed two of my vehicles now a they are both running so good. Thank you Tim & Chris
I can't recommend Tim and his shop enough. I've brought my vehicle to him several times over the last 6 years and he's done phenomenal work every time. Not only is he incredibly knowledgeable, but he's a great guy who cares for all his customers. He doesn't nickel and dime and won't beat around the bush to add on a bunch of fake issues to make extra money off of you like most big dealerships do. He's been able to diagnose every problem that's come up, even the more complicated issues, and has gotten it fixed quickly.
I am satisfied with their service.They gave me a place to park the trailer.I could see that they love what they do. I had a parking brake to do. They worked hard to do it. In the end, everything turned out well. Thank you very much for your kind service
OUTSTANDING SERVICE! Tim and his crew went above and beyond in the work that they did on my 1966 Mustang. Excellent work, timely, and at a fair price! I highly recommend Carmergency! Thank you, Tim! You have earned a loyal customer. Lance T.
Got my brothets car fixed here ...This is the only auto shop I've seen that charges for diagnostic of issue but does take it off the bill... the reason for a charge is ppl wasting shop time for answering problems... but if I choose to pay you hundreds to fix is how am I still charged this fee
Tim Matthews is one of the most knowledgable and honest mechanics I know. He can fix almost anything!! He and his crew (who are also very professional and extremely knowledgable experts) have kept my business fleet (domestic vans and pickups) going with timely service, and they have continued to keep my personal german cars in top shape. Fair, honest, and dependable. Foreign and domestic, TOP NOTCH and HIGHLY RECOMMENDED!!
Called at 10am and had my vehicle back the same day for a bad oxygen sensor replacement and tire rotation. Had several other shops tell me they were backed up and could not diagnose for weeks! Tim was very communicative and the team is extremely friendly and efficient. Will definitely return for any maintenance needs outside of my scope.
2017: Not sure what's going on in that shop. I know nothing about cars, so I went to find out about a noise my car was making. I was quoted $600 to replace my front and rear rotors and brake pads. I thought this price was steep, so I decided to call around. I called several shops, who were surprised that I needed both my front and rear rotors changed. One man told me he'd been in the industry for 21 years, and had very rarely seen such a case. Another said it was more likely that I only needed the front ones replaced. With that, I decided to get a second opinion. When I did, I was told I didn't need my rear or front rotors replaced - just new brake pads. I don't know if this was blatant dishonesty, mistake, or if reasonable minds can vary on rotor replacement. Whatever the case, I will not be back, and certainly wouldn't recommend it.
UPDATE 9/9/18: The shop, in their reply, requested I reconsider my review. Its been over a year, and I never got the rotors replaced - the car is still working just fine. Because I didn't need new rotors, and they told me I was in desperate need of them, I conclude they were blatantly dishonest and they were trying to scam me.
UPDATE 7/30/2019: It's been 2 years since this shop told me I needed new rotors. I still haven't gotten any and my car is runs GREAT... I might keep updating this every year until I actually need new rotors. This shop is a disgrace!!!
UPDATE 8/21/2020: It’s been 3 years since this shop told me I was in desperate need of $600 rotors. I still haven’t got any and my car runs great.
UPDATE: 4/26/2022: It’s been 5 years since a mechanic at this shop told me I was in desperate need of $600 rotors. I still haven’t got any. The rotors are still fine.
They told me my car would take a few hours to repair. No biggie, but the fact that no one called me before they decided to do extra work on the car that I did not authorize them to do, then charge me for is a BIG NO in how you should conduct business!!
After a freak accident on the road that left our radiator, condenser and more damaged. Tim was extremely accommodating very late at night and was able to get us on the road the very next day. He is very honest, polite and fair. He even went above and beyond and put in windshield fluid etc for us. If you are in the area and need car help, rest assured you are receiving TOP SERVICE!
My old truck had a crank no start problem and I suspected it was a spark issue. I have a rather complex vehicle with an engine swap that most shops around Baton Rouge said they wouldn’t even work on. Carmergency diagnosed it as a bad opti-spark distributor and did a great job on the replacement of it. I typically like to work on my cars myself but the staff was incredibly knowledgeable and fair on their price for the work they performed. Only complaint I had was the car was accelerating a little funny after I picked it up and it turns out two of the spark plug wires going to the distributor were out of position for the firing order, super common mistake and it only took a few minutes to swap them back. Other than that little hick up they did a great job and the truck runs awesome now. Would highly recommend this shop, thanks for getting me back on the road Carmergency!
My car quit taking gas. I would pump a gallon and it would shoot back a few ounces at me. Made pumping gas take 10 minutes. Lived with it for 3 years. Then I brought it to Carmergency because I started working Doordash. Covid has got my life all messed up. But as hectic as life is. I can now pump a full tank of gas full throttle. They fixed my fueling system and I couldn't have been happier with the results.
These guys are great! I was driving through Baton Rouge when my Infiniti suddenly started making a weird noise. A quick Google search brought me to Carmergency. I explained to the owner Tim that I was from out of town and needed to get home by 2pm for another meeting so I left my car with him, authorized all diagnostics/repairs, and took an Uber to my destination. By the time I was finished with my meeting, they were able to figure out the problem (a cap was accidentally left open by my trusted local mechanic), fixed it, and sent me on my way. Wonderful customer service - I wish we had a Carmergency in New Orleans! Thanks Tim!
These guys know their stuff!!! True professionals. If you have problems with the car turn to them and they will help you. My best wishes to Tim, John and Timmy. Thanks again guys and success in your business.
i couldn't believe i took my truck here out of all places. came here due to the reviews. my truck is rusted underneath but not were is was falling apart. brake line came open on a me. came here to get my line replace. after the first line replacement, another was supposedly leaking . got to the point were they just replaced them all coming off the abs actuator. under standing they couldn't bleed my brakes on some points due to rust on a couple of my bleeders. the second guy had no idea what he was doing. saying i had a hoses leaking where it was cut on the secondary rubber and it was dry? on top of that the right rear bleeder was left loose leaking my brake fluid causing me to lose my brake pedal even more. stopped at another shop and found my abs leaking due to all the the nuts on the line crossed threaded. had to buy a new abs. the other shop got me all new bleeders without having to replaced calipers like they said. i would say they are good parts replacers but not even that.
Great customer service! Mr. Tim and his staff is very thorough, they made sure my car was properly fixed & checked for all possible solutions to fixing my vehicle. They also have very affordable prices! I’m a college student on a budget & Mr. Tim made sure my car stayed reliable without breaking the bank.
I have used this shop for several years now and have been treated as a good friend as well as a customer. The technicians answer all my questions so that I understand what needs to be done and how much it will cost before any work is done. All work has been done well and in a timely manner. I have even purchased used cars that were never picked up by the previous owner. I would recommend this shop to anyone whether they have a newer car or an old one that needs obsolete parts.
Tim and John know exactly what they are doing. I've known Tim for several years and seen his skills first hand. Old school car, no problem, newer car, no problem. I recommend Car Emergency to anyone.
Tim and team are awesome. Highest recommendation possible!!! Honest, professional, caring, and sincere. These folks care, they give you the best customer service. A very positive experience!!!
This is a really good and reliable place to get your car done . I have a BMW X5 and the BMW place here in Baton Rouge tried to rip me off .Mr . Tim and his staff made sure I got back my car up and running . I will definitely be back and refer friends
They wrecked my car over charged me and said there's nothing they can do they offered to pay half and I pay half that's bad business and very unprofessional cause I didn't damage it I trusted them enough to fix it and take care of my vehicle and they didn't even do that. The car was in there possession for over a week they are "get overs" I will never spend another dollar with them and you shouldn't either. I get upset just passing by the venue save yourself the time money and trouble.
The owner who is named Tim is very straightforward and honest. He's also very informative to what the situation with your vehicle is and I highly recommend this place.
No words will ever describe how outstanding this car shop is. First off, I would like to say that I drove about 700 miles, all the way from Lakeland, FL into Baton Rouge. My car decided to not start anymore (upon a/c failure hours ago) in the middle of LSU Campus. This happened during a Sunday night. You can imagine how distressing this situation is, even when you keep your calm... especially because you wonder if you will be able to drive back to Florida in a week. When Tim answered the phone, I felt at ease immediately. He treated me with such respect, warmth, compassion, honesty and also made me laugh! What an honorable man. It is challenging to be able to diagnose a problem over the phone, but he still stayed with me for well over an hour to make sure I made a good decision, and stayed calm. I felt from the start that I was in excellent hands and that I have definitely been led to the right place. I can tell you, Tim is burning with passion for what he does (and his team's) that means going the extra mile, assisting to solve mechanical problems and putting pieces of the puzzle together. I decided to keep the car on campus, wait until the next day, and make them tow them to the shop (yes, they also provide that service for you) That was day one. The tow driver comes at 8 am, having being scheduled for exactly that time. Such punctuality blew my mind away! Next day, Tim calls me immediately and informs what happened. Once again, he let me know about all of the possible options, including ones that would help me save money. Just like other reviewers have said (and I agree 100%) very few people nowadays think about a client's convenience and suggests ways to save! Also, in my receipt, Tim itemized what was done, one part at a time. Tim explains what the problem is in a level that you can understand, yet detailed enough. Everything makes sense after he puts it all together. Overall, I have nothing but total praise. Tim and his team at Carmergency have been an absolute blessing and life saving. He put me on the road very quickly so I could go to rehearsals and performances in town (I am a musician). If you need a reliable, honest, affordable, and place to take your car, do not hesitate to bring it here to Carmergency! The location in N Sherwood Forest could be a little out of the way for some, but trust me, you will not regret that you brought it here. Your car will be in fantastic hands. Would give a 6, or even 10 star review if it was available!!! From the bottom of my heart, thank you so very much for your hard work and dedication!!! Light and blessings, Forever grateful customer Al
This is the very best car repair shop in the area! Tim and his guys are knowledgeable, competent, and honest. I am now a loyal customer.
I own a Jeep and moved here from another state. After terrible experiences at all the local Jeep dealerships, it was a breath of fresh air to take my Jeep to Carmergency.
I brought my 2005 Ford Freestyle in for maintenance. Tim fixed the car up into better shape than I expected. He called me 1/2 way through telling me that I DIDN'T need to replace the power steering pump, but just a part on it. After the repairs were done, he showed me all the old parts and explained to me what was broken and why they needed to be replaced. Definitely a shop that "goes the extra mile". Any mechanic that will call to tell you that he can SAVE you money is a good one. Mechanics can be crooked in this day and age but, Tim felt like an old family friend who treated me with respect and gave me a fair price. In the future, I will be using Carmergency for any issues I have.
Apr 29, 2016
Nearest Junkyards to All AUTOMOTIVE LLC (formally CarMergency)
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