Great service They made the process smooth and easy also took me in the same day I called to get an estimate for the damage done to my vehicle. The did all the needed steps to complete it with my insurance company and the work got done on time and I’m back rolling. Thanks again for the great communication and service.
Thank you so much for helping my son who needed a battery but couldn't access it due to a hood latch malfunction. I really appreciate how quickly y'all were able to jump in and find a solution!
Jerome and everyone there were extremely helpful and helped me understand what exactly was going on and what their solution was to fix it. Very nice guys over there, will absolutely use again and recommend to everyone give them a shout for vehicle repairs!
I will never return to Gordon & Sandifer Auto Service, and I do not recommend anyone else to use this repair shop. First, the mechanic team took it upon themselves to play CSI detective to the damage of the car and refused to repair a tire that was damaged as a direct result of the accident. My insurance agent even agreed with me in writing and spoke to the repair shop. However the shop refused, and I was left to pay for the repairs. Second, the shop lied about the replacing a wheel rim. When I confronted them, they reluctantly agreed to replace my rim. Third after I finally picked up the car the same rim that was repaired began to have a "rock". I contacted the shop to which they never returned my call, or the feedback email I submitted. I took my car to another shop and was informed that the tire was severely out of balance. Once properly balanced the issue was resolved. I have never experienced such poor customer service and will be reporting them to the better business bureau.
I needed help putting my glass mirror back on my car since I was struggling to do it myself and Kelly did it for me at no cost! He was extremely helpful and even got rid of some scuffs on my car without me asking. These guys are the best!
Stopped by without an appointment for an oil change and tire rotation. I was very fortunate to get in and out in no time. Very unusual as they are typically busy serving their large client base. Great service as always.
They did a great job with my old car, and it was affordable to fix. They offered a two-year warranty for replacing the alternator and gave us a few days to think about it. It actually took us longer to decide than it took them to fix my car! Everyone there was super kind and helpful.
My son-in-law and a friend, Jared, recommended you to repair my vehicle. I could not be happier. Everything I was told happened in that order, so no surprises. I would definitely use Gordon and Sander again.
This company was recommended and I have to say im glad i chose them. They were very helpful and courteous from the time I dropped off till pickup. The vehicle looks very good as if nothing ever happened. I would definitely recommend.
Another great experience with Marc. I knew the car was not handling well. He found the cause. Now it drives like a dream. All this happened when I brought it in for an oil change.
Very professional and knowledgeable group. They did a fantastic job fixing my son's car after he was in an accident. Gordon and Sandifer have earned my business and I would highly recommend them to friends and family.
The whole process for collision repair was very smooth. The customer service was friendly and knowledgeable. The car was made beautiful again quickly and within the amount quoted. Thank you!
I saw lots of recommendations for this place online. They got my car in the same day that I called, diagnosed the problem and had it back to me the next afternoon. The price seemed about average compared to other places. They were very easy to deal with. I’ll definitely be back!
My experience with the the body work I can’t complain the shop did a good job. Customer services wasn’t good I feel they are prejudice they did not come out and explain the work that was done. I had a donut tire missing out my car. When my vehicle came on premises. It was in my car went to pick my car up. It wasn’t in there. Also the clerk sent a small remark as if I wasn’t going to pay for the car. Overall customer service is not good very prejudice. I wouldn’t give my money back to them if I was paid10,000 and out pocket expenses 1200 Never again they should put. A sign up White only because I seen the difference when white people came inside the place
The folks at Gordon and Sandifer are friendly and professional. They Always pay attention to the details and the quality of the work shows. An experience here is never a one and done. The after service attention is excellent. I would recommend you guys to anyone for both service and bodywork.
The team at Gordon and Sandifer walked us through the process of repairing my son’s car after he was rear ended and stayed in communication with us the entire time. The repairs were completed ahead of schedule, and everything is in perfect, working condition!
The customer service could not have been better. Marc and his team went above and beyond to help me. I will depend upon them for future needs and happily refer Gordon & Sandifer to friends and neighbors. Thank you
They were so helpful throughout the entire process. They were able to repair my car 1 week prior to the estimated date I was initially given. I was tboned so they replaced my doors and repaired my wheel well. Very thankful that my car was repairable. Would absolutely bring another vehicle to them for collision repair!
My daughter was driving home from college when someone’s trailer hitch fell off and hit her car on your driver side door scratching it to the core.
My insurance State Farm highly recommended this company and the process was seamless. From drop off to pickup was 4 days total and paperwork was minimal. Mr. Kelly and his team communicated throughout the entire process and were extremely professional. Highly recommend if you need any type of body work done!
Gordon & Sandifer did such an amazing job with my truck. They returned my truck looking better than it had in YEARS! They went above and beyond to make sure that my insurance was used completely and squeezed in a few part replacements they didn’t necessarily have to. My truck was only in the shop for 5 days while they took off my entire passenger side, front bumper, and back bumper to be fixed and painted. I would recommend this shop to anyone and everyone that has body damages, especially if it’s an insurance claim. On top of everything the staff was extremely knowledgeable, kind, and helpful. 1000/10⭐
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