Our car was towed here late at night after we were directed to park in a spot by a police officer at an LSU game that apparently wasn’t allowed. The biggest issue was that the business is listed online as open 24 hours, but when we arrived, the gate was closed and no one answered the phone. This left my family — including my young children — stranded in a very unsafe area of town in the middle of the night, which was terrifying.
The location is...unideal, the posted hours online are inaccurate, and there is no real website with reliable information, only a Facebook. The whole situation caused enormous stress and fear for our family. LSU is contracted with this company, and we were stranded in Baton Rouge because of a lack of available information for vehicle retrieval late at night after the game. You can't find out that they aren't actually open until you get there and see the business hours on the building itself.
I am giving 2 stars instead of 1 because, despite all of this, they did ultimately allow us to retrieve our car on a Sunday when they are apparently closed. I appreciate that they helped us today, but accurate hours and reliable communication are absolutely necessary to keep people safe.
Minor Towing is top-notch all around—professional, efficient, caring, and offering great customer service. My car wouldn’t start while I was out working and I needed it towed to a mechanic. Based on a friend’s referral, I called Minor Towing. They arrived quickly, loaded my car with care, and transported it safely. I truly appreciate their outstanding service. I’ll definitely be recommending Minor Towing to family and friends.
Absolutely zero help whatsoever. They are contracted through my property to enforce parking issues and have not once reached out after multiple attempts at contact through phone and text over 3+ hours. Do not use them for anything. If they’re this awful prior to service I can only imagine how terrible they are if you actually get through to them.
So happy I called minor towing bring granddaughters broke down car to mechanic shop. Nice people there and the driver Chiquita was great and price was good too
They are fast and awesome and reliable my wife broke in the middle of the interstate the driver Daryl made my wife feel safe and out of harms way im grateful for there service
I asked Jeremy for a quote to pick up my truck and take it to my mechanic shop. He gave me a quote over the phone and I agreed to the price. He called me after he loaded my truck and told me that he needed more money because my truck was an f250. We argued about the price change and I decide to get another tow company. Since he had my truck already he kept my truck all day and didn't drop it back off until hours later. He's a lying snake, don't use minor towing.
I had an unexpected breakdown on a busy road, and Minor Roadside and Towing came to my rescue! From the moment I called, their customer service was exceptional—friendly and reassuring. The tow truck arrived quickly, and the driver was not only professional but also incredibly helpful. They handled my vehicle with care and got me back on the road in no time. I highly recommend Minor Roadside and Towing for anyone in need of reliable and efficient service. Thank you for turning a stressful situation into a smooth experience!
This family run service is great. I received excellent prompt service for a jump start for my dead car batttery. Got me up on the road quickly. Charge lasted the full day but they informed me I'd need a new one. The battery was 8yrs old. Got my new one the next day, their mechanic they outsourced from AAA came and installed the new battery at my apt within 30 mins. Very decent and affordable service fees.
Really nice company, and felt like a neighbor was helping me out instead of just another 'pay up - see ya' business. Will definitely be recommending Minor to everyone that needs prompt,courteous roadside help.
They got me out of a big miss I had my car stuck in the mud and they were able to get it out. The exhaust fell in the process and it was not their fault this is been very difficult tow and I asked them to help me drive it to a mechanic and they did . They are not going to take advantage of your situation and Krystal Minor is good at what she do Big thanks to Minor
Fast and reliable service. Lost the key to my 2014 Mercedes c-350, and they took care of my car like it was there own. Thank you so much Minor Towing. For any towing needs please contact this company. Awesome service.
I would definitely highly recommend using Minor Roadside and Towing. He gave me a flat rate. That's the most important part about it. There were no hidden fees and there were no extra charges. Everything was done up front and I highly recommend dealing with this company again. I also would like to add. I called him and within a half an hour he showed up to my destination and started the Towing process. So if anyone is looking for a tow in Baton Rouge I highly suggest Minor Roadside and Towing.
I had a great experience with Minor Roadside & Towing. They were fast when I needed someone in short notice. They were very efficient and fast and got the job done in a timely manner. They even went the extra mile to help us with our car troubles after the fact, and I appreciate them for that. They were easy to talk to and cared about their customer and I would definitely use their services again.
When I called for help getting my cousin vehicle off the interstate…. The gentleman didn’t hesitate to respond by saying…. Give him 30 minutes and he would be on his way. It was less than the time he quoted and I was grateful! Thanks Minor Roadside & Towing!
This was the easiest process. Jeremy was super accommodating and professional. Crystal was always pleasant and amazing. Hope I don’t need the service again but if I do they will get a call for sure.
Minor Roadside & Towing LLC has are a wonderful towing coming. I received service From Mr. Jimmy today to get my jeep towed from my job to my residence. I only waited 10 minutes, and the driver had than pulled up loaded my jump & drop us off to our destination. The driver also was polite & respectful. Keep up the good work Minor Roadside & Towing LLC.
Great rescue team, I had three flat tires I called Mr.Jermey and less than 15 minutes, he towed my truck and called ppl to replace my tires with new ones, and he made sure that I leave Baton Rouge safe ! May God bless their business more and more !
Minor Roadside is THE WORST, towing company that I have ever used!! They took my car after being asked to drop it and charged me an arm and a leg to come get it and most of all NEVER full filled the job they were hired to do. They claim to be Christian and there to help but in my experience they have no patience and are very rude! I would never recommend them to anyone!! Know your rights as a customer because they will take advantage of you if they can!!
Jeremy showed up and showed out. I called and he was there within 15minutes. I’ve never experienced that with no other tow company. It was pouring down raining and he asked me if i had an umbrella and i told him yes it was in the trunk he got it out for me opened it up and told me i could wait in the truck.he was a true gentlemen. He even made an unscheduled stop for me. Jeremy was friendly, nice, professional and convenient plus price is just right. Thank Jeremy i look forward to doing business with you in the future.
Absolutely a great experience for the unfortunate situation we were in. Jeremy arrived quickly and towed us to the nearest tire shop without incident. He was pleasant and very helpful. I will recommend Minor Towing any day! Thank you so much for being a lifesaver.
Highly recommend, good price, and knows what hes doing. Took my work trailer 1.5 hours home with no issues. Even sent a bigger truck just incase. Will use him everytime if I'm working in this part of the state.
I highly recommend Minor Towing as Jeremy has saved my car and wallet on multiple occasions. He was very knowledgeable, professional and straight forward when servicing my car. They also did a follow up call to make sure everything was running smoothly. This is definitely my go to company for roadside services.
Highly Recommend Minor Roadside & Towing, LLC. Not only did get to us quickly, but his level of customer service and communication with us was top notch! He is definitely a good guy, who is in the business to help people. Even after towing our vehicle, days later, he has continued to stay in touch with us to check on our vehicle. And let me include, his prices are phenomenal. He wasn't looking to rip us off, or just trying to make money; he showed us he cared about our situation, cared about us as customers and about our vehicle.
I have been a customer of Minor Roadside & Towing for the last two years and I am very satisfied with the service I have received! The owner Jeremy Minor has always provided me with excellent customer service and sound mechanic advice. I recommend Minor Roadside and Towing to all my family and friends!
I cannot RAVE enough about this towing company! I took a quick trip out in a vehicle I knew was having some issues. Needless to say, the clutch pedal ended up on the floorboard and I was stranded. The first towing company I called notified me there would be a 2 hour wait. So I hung up and my next call was Minor. He was there in 20 minutes and to my surprise A FLAT BED!!! I was thrilled !!! When all was said and done, I discovered that not only was this employee very pleasant, helpful ( I had my younger handicap brother with me ) but it was the owner!!! My pleasure to meet you Jeremy Minor! Should I ever have to be towed again, I will be calling ya! I cannot say that I was happy to pay a tow charge, but it made it much easier to swallow!
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