Redfern Automotive in
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Address:220 N Woodlawn Ave, Lebanon, KY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:40033
Working Time and Location
What clients say about Redfern Automotive in Lebanon (KY)
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Very rude receptionist who was upset when asked why replacing coils, plugs and wires was so expensive. She refused to give an explanation and acted like I was wrong for asking. All three jobs take about an hour all together and about $160 in parts but they wanted $440 in labor for the one hour of work like they were solving world hunger. Way over priced and absolutely poor customer service! Stay away from this place
Mar 11, 2026 -
Super shady place. Owner wants you to pay cash only so he can get away with taxes but wants to charge you 6% sales tax lol. Offered him a check or cashiers check which is good as cash but he wants to get away with taxes so wants cash lol. Talk about shady lol.
Oct 16, 2025 -
Called at 3:30 am for a tow it was 30 degrees outside. Got answering machine. Still waiting on call back 3 days later. Skip these guys and call D&D Towing and Recovery in Campbellsville
Dec 07, 2023 -
Could not ask for a better group of people and the service is outstanding Family owed and ran. I highly recommend!
May 04, 2023 -
They got me in and out in less than 30 minutes for a balance and rotation and was less expensive than any other place in town. Seems like a good group of people. I'd trust my car with them, the shop also seemed neat and tidy with expensive looking machines, and know how people.
Oct 09, 2022 -
Have used them multiple times and received prompt and professional service on every occasion. Would definitely recommend
Mar 02, 2022 -
Worst customer service ever. Zero stars and negative! Uses fowl language and is the rudest person I have encountered in business. Rod has no respect for anyone and is in business to rip people off especially on towing.
Oct 16, 2021 -
Very friendly people. Easy to talk to and cut up with. Very professional and knows what they’re doing I would recommend 5/5 times
Sep 26, 2021 -
Redfern automotive came to our rescue when even OnStar could not help! Thank you for getting us and our children off of the interstate tonight!
Sep 04, 2021 -
Rod was our hero tonight! We got our car stuck on a rutted, muddy, one lane county road and when AAA told us no one was coming to help us tonight, Rod answered their call and came from over an hour away to pull us out. Once he got us out of the mud, he waited and made sure we made it all the way back to pavement before driving away. Thank you Rod; you are wonderful and your help was very appreciated.
Mar 30, 2021 -
Redfern is a honest and straight forward to his costumer's he has the cleanest shop that I've ever seen ! He can do pretty much anything you need done at a fare price. And the job will be done right the first time I recamend to everyone that ask me if I know of a good automotive shop. He takes pride in his work
Dec 29, 2020 -
I had to have my vehicle towed from Lebanon Kentucky to Louisville Kentucky. Rod, showed up when he said he would and got my vehicle to the destination of my choice in a very fast friendly and respectable manner. 10/10 would recommend.
Sep 03, 2020 -
Honesty and integrity are not a question. They are reliable and stand behind their work.
Jun 01, 2020 -
Very good people to do business with. True to their word ! A good repair shop is hard to find, this is one !!
Apr 29, 2020 -
It's always a pleasure to get to deal with them. They're always so nice, work is top notch and the shop is always so clean. Thank you so much for everything, it's always a pleasure!
Nov 18, 2019 -
Always friendly and knowledgeable about any problem I’ve ever had.!! Fast honest service & not too hard on the pocket’s as well.!! Will recommend to anyone. They do it all.!!
Nov 16, 2019 -
They're regular cons from the D, I seen em a mile away, but my wife insisted on letting them fix our car (only for my vehicle to break down a day after they return it, after having it a wk) #SmallClaims
Jul 31, 2019
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