Very rude receptionist who was upset when asked why replacing coils, plugs and wires was so expensive. She refused to give an explanation and acted like I was wrong for asking. All three jobs take about an hour all together and about $160 in parts but they wanted $440 in labor for the one hour of work like they were solving world hunger. Way over priced and absolutely poor customer service! Stay away from this place
Super shady place. Owner wants you to pay cash only so he can get away with taxes but wants to charge you 6% sales tax lol. Offered him a check or cashiers check which is good as cash but he wants to get away with taxes so wants cash lol. Talk about shady lol.
Called at 3:30 am for a tow it was 30 degrees outside. Got answering machine. Still waiting on call back 3 days later. Skip these guys and call D&D Towing and Recovery in Campbellsville
They got me in and out in less than 30 minutes for a balance and rotation and was less expensive than any other place in town. Seems like a good group of people. I'd trust my car with them, the shop also seemed neat and tidy with expensive looking machines, and know how people.
Worst customer service ever. Zero stars and negative! Uses fowl language and is the rudest person I have encountered in business. Rod has no respect for anyone and is in business to rip people off especially on towing.
Rod was our hero tonight! We got our car stuck on a rutted, muddy, one lane county road and when AAA told us no one was coming to help us tonight, Rod answered their call and came from over an hour away to pull us out. Once he got us out of the mud, he waited and made sure we made it all the way back to pavement before driving away. Thank you Rod; you are wonderful and your help was very appreciated.
Redfern is a honest and straight forward to his costumer's he has the cleanest shop that I've ever seen ! He can do pretty much anything you need done at a fare price. And the job will be done right the first time I recamend to everyone that ask me if I know of a good automotive shop. He takes pride in his work
I had to have my vehicle towed from Lebanon Kentucky to Louisville Kentucky. Rod, showed up when he said he would and got my vehicle to the destination of my choice in a very fast friendly and respectable manner. 10/10 would recommend.
It's always a pleasure to get to deal with them. They're always so nice, work is top notch and the shop is always so clean. Thank you so much for everything, it's always a pleasure!
Always friendly and knowledgeable about any problem I’ve ever had.!! Fast honest service & not too hard on the pocket’s as well.!! Will recommend to anyone. They do it all.!!
They're regular cons from the D, I seen em a mile away, but my wife insisted on letting them fix our car (only for my vehicle to break down a day after they return it, after having it a wk) #SmallClaims
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