this place was my saving grace while i was moving! i rented a u-haul, got a car towed, and locksmith service. each time they have been super super nice and have great prices! super fast and easy to work with. i highly recommend this place to anyone!
This place is awesome as far as auto service centers go. Speaking as a person that hates having cars worked on, I can say they are second to none, THEY ARE THE BEST. They take care of you from the time you walk in the door. Great customer service. The mechanic I dealt with was John, his knowledge and detailed explanation of my cars situation and needs was very much appreciated. I will definitely go there from now on.
Chris C.
I had to have my car towed in due to a tire blow out. I was out of town and in a tight spot needing assistance. They came out very quickly and towed me back to their shop. Once there they gave me a great estimate on a tire and got me back on the road. 5 out of 5 starts would highly recommend them!
Few months back when I went in, the lady was nice as could be. Until she saw she wasn’t gonna make any money off of me for her overpriced tires. Then she flipped a switch from nice and friendly to almost disrespectful all because I chose to buy tires elsewhere. Won’t go back and wouldn’t recommend.
Older woman named patty working up front is one of the rudest people I’ve ever done business with. I WILL not be back! I wouldn’t give this place one star if I could.
Went there to pick up a Uhaul. I can't say anything about the other things they do there but everyone we came in contact was very helpful & nice! We were on our way in no time!
Horrible customer service. I had tires shipped here. A week in advance I asked to make an appointment. The woman stated no we do tires all day. No need for an appointment. My wife drives half an hour there on her day off the only time she could do it which was in the morning. She then is told they’ll get to it this afternoon. What? We do not have all day to wait for you to put them on. This is why I called a week ago to try and prevent this from happening and you made my request sound irrelevant. Lady was very rude and very unprofessional. Place is a major joke. I took the tires and purposely paid more money elsewhere just to NOT give them my business.
If I could give this place zero stars, I would. My husband called a week before requesting to make an appointment to install my tires he paid in full to be delivered there. The lady on the phone said they “do not take appointments and do tires all day” so come in anytime. The point is, we live 30 minutes out and didn’t want to sit there all day. When I first got there, no one was at the front desk inside of their nasty lobby with extreme clutter and hoarded items, including cats running around with a STRONG smell of cat piss, the smell was truly sickening and no way to run a business. They lady up front was so rude to me and almost had me in tears so I asked if she could speak with my husband on the phone, she scoffed at him and was horrible to the both of us and cut my husband off saying “speak to your wife” and shoved the phone in my hands. My father owns a business and I own my own, I know how to treat people with respect and this place either needs new staff or shut down. The company we bought the tires from toms is to take the tires and leave a bad review and they are going to take freedom tires off there delivery locations
I got my tires changed and that went well. However, I also got a U-Haul which did not go so well. The truck was pulling to the left really bad and I told them about it they said they haven't heard that complaint tell the next people. Also my passenger mirror was pointed out way too far and wouldn't stay. I Ask the mechanic to fix it and he tried screwing the plastic piece that covers the bolt. Then he proceeded to tell me I needed to drive from Kentucky all the way to Georgia without my side mirror. Then to add to that I was supposed to have 12 moving blankets and I only had 10 I definitely will not go to them again for a U-Haul experience
Had knot in sidewall of tire, had to replace tires quick. Got quoted for toyo tires, which is my preferred brand and got my car down there and they did not have the toyo tires.They instead wanted me to put generals on the car in which I did, because I had to have them replaced or risk blowing a tire. Already had my car down there. Ever since my tires have had a slow leak somewhere and I constantly have to put air in now, potential valve stem damage. Returned car for free tire rotation that comes with having tires put on there, they lost my lug nut while "rotating" them and charged me for it, pre and post trip inspection showed i had all lug nuts prior to bringing it in and they were not truly rotated as the tire losing air most was and still is my front driver tire. The actual mechanics/people that work on the cars seem nice at least but owner/manager is rude. Was charged extra for my alignment because my "steering is electronic". I really wouldn't trust my vehicle with these people. Find somewhere else.
I was looking for a place to check out my tires, but I did not have an appointment. I found Freedom Tire. Patty greeted me with a brought warm smile, listened to my complaints, and made suggestions. She was able to take care of my issues. Very clean place and an eclectic and warm waiting area. I felt right at home waiting for my vehicle to be serviced. Thank you, Patty, for all your help.
We loved them! Everything about them. They were super nice and very considerate. I actually enjoyed hanging out in there with them. We will be going back to them in our future!
Loved this place tell the last 3 repairs. I started getting suspicious. I do not work on my vehicles because I don't have the area or tools at the moment not because I don't know how. I got charged almost 1300 for a hitch, wiring valve covers, oil pan gasket, pcv and intake gasket. I also paid extra to have them double confirm the leaks. PCV was never replaced none of the oil was cleaned off. Well tell me if this pic looks like a recently cleaned and serviced oil pan. This was done in August but because of me moving and school I kept adding oil and finally got to the heat shield they left hanging. I was that busy. Now things our done I'm looking stuff over at more than glance the valve cover were suspect from the beginning but now that I have more than a chance to glance over because of finding oil in my nice driveway of my new house yeah.
I needed Road side assistance because I had a flat in a construction area and it was a very bad spot to be pulled over. I was so pleased by how quick their response was. I was on vacation and just visiting the area so I needed my tire replaced and they did it right away and had me back on the road. The service was so friendly and the price was very reasonable. I recommend them to anyone in that area!
I am so impressed with the knowledge, efficiency & courtesy of all the workers.
Freedom is a full service center. Today they checked my antifreeze, changed my oil, replaced a defective trunk lock mechanism & installed a new battery for my car. They have sold me tires, replaced wheel bearings & a fuel pump, & they also provide prompt wrecker service. I would not take my car anywhere else.
What a great place to buy tires. They have multiple levels of tires of every size, and they take the time to explain the costs and they're honest to a tee. If they can save you money, they will. The only place I will ever get my tires from.
Did a good job on the oil change I requested, and gave a free greasing of the front end, but was not able to diagnose what the grinding/rattling noise in the engine compartment was. I took it to another shop and they diagnosed it right away. Friendly staff, though. Would recommend for routine maintenance, but someone looking for in-depth diagnostics may want to go elsewhere.
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