Tom is awesome! If anyone needs any vehicle parts Gilbert Mitchell has them or will get them for ya! All the guys are great! I highly recommend them!! Thanks again Tom!
Tom at Gilbert and Mitchell went above and beyond to help me get my parts today. And they give me a price I couldn't match anywhere. They will get more of my buisness in the future!!! Thank you Gilbert & Mitchell!!!
This is the BEST parts business in Louisville. What I am about to write is based on 20 years as a customer.
1. SUPER customer service, with professional staff, who Listen carefully to your need.
2. FAIR prices on all items.
3. COURTEOUS and never leave you hanging.
4. CLEAN and professional.
5. RETURN policy is Golden Rule.
GO TO TOMMY AND CREW FIRST!!
I called yesterday and went today. Everyone was very professional and they had the part i went for at an extremely reasonable price. In the past I've always gotten my shoes muddy walking thru a salvage yard but not at Gilbert and Mitchell Auto Parts! I recommend with 5 stars to patronize this company as I will again. Thanks again Tom!
After trying to find an inflatable spare tire for my Chrysler Pacifica locally I got the phone number of Gilbert & Mitchell from a salvage yard in Des Moines, Iowa. Tom took the time to locate the parts and send video so I knew exactly what I was buying. Tom was very helpful and great to work with.
Just had an amazing experience at Gilbert and Mitchell. Highly recommend them to anyone. They are very friendly and knowledgeable. They helped us out with a part that we were having a hard time finding but they had it and they were easy to work with. Thank you so much Gilbert and Mitchell's!!!!
Best auto shop I’ve ever been to . The whole staff was so friendly and helpful and I got my part in no time ! Will never go any other body shop. This is the one you’re looking for !
I got in a bad accident and totaled my car, it was stuck on the side of the road and Tommy from Gilbert and Mitchell helped me out to get it towed to their lot and then gave me a very fair price for my vehicle. Very much appreciate these guys
He was kind of moody but we got the parts we needed after sitting in the hot sun for awhile. Then another car pulled in and that's when they came out and helped us. Then he was nice the rest of the way. But I thank him for the help! Plus getting us the part.
Jeff was incredible. He save me a lot of money and helped me with a transmission for my Subaru. He found a transmission with low mileage and I'm extremely happy. He is a major asset to the company.
Very knowledgeable
I needed a jack and handle for a truck that I purchased from a private owner, called several places and they were the only ones that could help me. Thank you so much, now I have peace of mind driving my truck now!! Awesome customer service!!! Thanks Tom!!
Sales person Jeff is outstanding and very helpful. Knows what customer is looking for and can pull every inventory to get you the right stuff for the right price. Thank you guys... will be coming back for more business
Tom is one of the most helpful employees i’ve ever met. He is very knowledgeable and made this a great experience. Would highly recommend to any friends & family.
They have great customer service and affordable and flexible prices this is the second part that I have got from them hopefully I don't need any more parts but if I do I will be back to get my part from them
Tommy coud not have been nicer or easier to work with. I called and checked on the availability of the part I needed. They were waiting at the door for me when I went over to pick it up. Price was more than fair and as agreed to on the phone.
Great service!
Friendly atmosphere!
Very helpful when looking for parts!
Had the parts off before the estimated time !
Tommy and his team are top notch !!!!
Aug 28, 2019
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