Bessler's U Pull & Save JunkYard in Louisville (KY)
| Address: | 4700 Strawberry Ln, Louisville, KY, United States |
| Phone: | +1 502-912-8399 |
| Services: | Junkyard |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 40209 |
| Open Hours: | 8:00 AM - 5:00 PM |
| Popular times: |
Fridays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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Credit cards
Cash only
Description
At Bessler’s U Pull & Save in Louisville, KY, you can easily transform your unwanted, old, wrecked, junk, or scrap vehicles into cash today – and we offer FREE towing! Looking for top-quality used auto parts and tires? Look no further! Explore our vast selection of dependable auto components, complete with warranty options for your peace of mind. Have an old clunker taking up space? Say goodbye to it hassle-free while pocketing top-dollar cash. Converting junk vehicle into cash has never been more convenient! Our process is very smooth and simple, making us your ultimate one-stop solution for all your automotive needs. Sell your old car today!
for Your Vehicle!
Working time & Location
| Friday | 8:00 AM - 5:00 PM | |
| Monday | 8:00 AM - 5:00 PM | |
| Sunday | 8:00 AM - 5:00 PM | |
| Tuesday | 8:00 AM - 5:00 PM | |
| Saturday | 8:00 AM - 5:00 PM | |
| Thursday | 8:00 AM - 5:00 PM | |
| Wednesday | 8:00 AM - 5:00 PM |
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Zip Codes
- 40209
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What clients say about Bessler's U Pull & Save in Louisville (KY)
To start off I've never been to Bessler's You Pull and Save Louisville before this trip. I walked in and told " Steve M" I was looking for a rim for my car and paid the $3 fee. It was $15.74 for the rim and charged a $3.25 core charge. "Steve M" said they offer a money back warranty for a dollar a day and because of an issue I had by trying to buy one once before I paid $5 for 5 days in case it didn't work out. The rim I had had a dry rotted Tire with no tread on it. I told "Steve M" the tire wasn't worth nothing and I didn't need the tire when I was checking out and he charged me $13.99 as a discount on the tire. I figured that once I got the tire changed off ,since I paid for the warranty I could return the unneeded and unusable Tire. When I tried to return it "Steve M" said they don't take Returns on tires. and they have a tire removal machine I could have used. When I told him the tire was junk and all I needed was a rim he never offered to let me know they had the machine. So "Steve M" evidently was knowingly ripping me off for $13.99 So do yourself a favor and go to Pull-A-Part instead I bought a rim with a tire on it for $30 instead of the $42.73 that Steve M charged me at Besslers U Pull & Save.
For years my business has used Bessler for used parts. Recently we ordered a transfer case, which we were told was coming from another yard. We placed this order on Monday 2/5 /24 and we were told expect it Wednesday 2/7. Wednesday came, we were told it was still at the other yard, we'd have it early Thursday. Thursday we called at 9am. After 2 hours of waiting for a call back to check status, we were told it didn't make the truck again. We'd have to wait until Friday, we were promised early delivery on Friday. We reminded sales that we close at 2pm on Fridays. Friday, today, 2/9, we were again told it didn't make the truck. A call back later told us it was put on a courier truck, and would be to us shortly. This was the first we'd heard of it being in North KY. Had we known this, we could have dispatched our own driver or employee on Thursday to get the part. Friday 1:55pm, we were told the courier had the part but it didn't leave the NKY location until 1245! We have no flexibility with our closing times as we have kids to get from school, with no after school care options. 2pm we closed for the day with no part. This part is a transfer case for a GMC, our customer is from out of town, and in a rental car. Based on the time-line I was originally given, the vehicle was promised back to the customer by 2/8/24. We still don't have parts from Bessler. I now have an irate customer, upset he's in a rental, needed to travel here to return it and get his car, and then travel for a funeral this weekend, he and his family are now looking at minimum 4 more days rental car, plus travel back here. To make this worse for me, not only does this look bad on me as a business owner but, this customer was a referral from the staff at my church. Now, not only do I look bad as a business owner, but this also reflects poorly on me with my friends and church members whom my family are very close with. Anyone who knows or who has worked with me knows I'm extremely easy going, but there are 3 things that will get under my skin, and when I've had enough, someone is catching all hades for it. Bad service, being lied to, being called a liar. I've now had all the bad service I can stand. I've been lied to about my delivery three times, and I have a customer who thinks I'm a liar and will surely share that with people who up until now I'd like to believe held me in high regard. Needless to say, this is costing me more than money as a business owner, it's costing me reputation within my community, something I rely heavily on. So, one star Bessler, I'd leave zero if Google would let me. This will be the last business you get from my business.
Five star service. Bessler’s provide helpful information guiding me through all steps require to dispose of my fire damaged vehicle. They scheduled pickup and provided me with a check for the vehicle and a free tow.