Had a wonderful buying experience with our salesman Jimmy. He was very kind and courteous. He had our best interest in mind. He was a true blessing for looking out for us on our purchase. We couldn't be happier. I highly recommend anyone to do business with him. Thanks again. We enjoyed the entire buying experience with you.
This is the first place I think of when I need to fix something or replace something on my car. The staff of always been very chill and helpful. This last time I came in , one of the female employees recognized me from the day before, they let me test my battery before I purchased it, They lent me a tool set to remove the battery And an employee actually came out and helped me install it. It can't really get much more helpful than that. Top tier guys.
Excellent service hands down
I give a 100% to these lady's, they know their parts. I was out the door in no time on my way to repair my ride. I will be back
Thank you guys very much
Ive been to several salvage yards in the area and this one by far is my favorite...its rare they done have what I need for whatever car im fixing up... highly recommend
This place is very good; I never had any problems with anyone, everyone was very friendly until yesterday. I had a bad experience with a cashier; I'm going to file a complaint.
It’s one of the cheapest junkyards around because it’s one of the few places left that lets you pull your own parts. The staff is always friendly and helpful: especially Johnny, Amber, and Cynthia
I went in to get a battery for my car, but none of the ones on the shelf were working for my vehicle. The manager went out of her way to help me and personally made sure I found one that would work. I ended up getting a brand new battery for a great deal. They didn’t turn me away or make it complicated. They showed up, took care of me, and made sure I left with the battery I needed. Really great service.
I'm kinda new to the pull a part scene and was lind of lost the first time I visited. But the employees were very helpful and today (11-4-25) was my 3rd visit and everyone is so friendly and helpful I feel welcomed and comfortable answering my questions. I will 100% be back. Im working on 3 vehicles and I end up finding something for one of my vehicles every time I go . I have so much fun treasure hunting here
I can't wait to get a call when they get some more Chevys!!! Thanks for making this lil gal feel welcomed!!!
I am a frequent customer of the Louisville location and have a significant drive to get there! The yard is always clean and there are plenty of cars to choose from. Helpful, friendly staff.
I love this pull a part I get my part from here is cheap and adorable there customer service is really good this associate jasmine help me out a lot she is really nice and sweet and pretty
I’m 61 years of age and this is the cleanest auto salvage yard I’ve ever visited! I enjoy exploring the yard searching for parts I need. Friendly service from the staff is always appreciated too. Their website is an added bonus that allows me to conveniently see the vehicles I am searching for before/during my visits.
If somehow you read Google reviews AND pick parts for your vehicles from scrapyards, you likely already know this, but if not... This is an incredible chain of salvage yards! They offer a huge selection of vehicles, from multiple makers, of various years; the yard is arranged by manufacturer, in single level(not stacked, ugh..), numbered rows; there are wheel barrows and carts to help you lug your haul; all the parts are clearly priced on their website; and your purchases get a receipt you can trade in if what you picked didn't work.
It was my 1st time going to pull a part, wasn't sure what to expect but the lady working the desk was helpful and friendly and it was very easy to find what I was looking for.
Price gouging this place is. Charging almost as much as new for parts that are 20-30 years old and might not even work. How absurd. At least the customer appreciation food day made my gas, entry fee, time and my suffering not quite as meaningless I guess.
Lost a sale today was going to get a transmission but couldn't bring a jack in I was by my self one of the workers told me to use the A-frame I want to know how I'm susposed get a transmission out with a. A-frame stand. I know how to remove a transmission I'm a full time . mechanic. I know how to take a transmission out. I do not need to watch a damn video. I will not be back and will tell my customer to not shop at pull apart. And any one else that ask.
Went to get taillight covers and they wanted to charge us $66 for two of them. One of them had a broken piece on it. We told them we weren’t gonna purchase them anymore, then another lady told the cashier that she was charging us for the incorrect part once we were walking away, but none of them stepped forward to correct the “mistake.” They also made us put the parts in their go back cart. Nobody directly spoke to us besides the guy that helped us check in. I’m assuming it’s because we’re two woman who didn’t “look” the part, but that’s bad customer service, and I work in customer service so I know it’s bad.
Had a friend recommend and drove 2 hours! Best customer service I’ve received in years and amazing pricing. One of the employees helped me with how everything works since I’d never been there and she explained it really well and in the nicest way possible
Cashiers were extremely helpful with me obtaining my in store credit after half of my receipt was destroyed and no longer gave the pertinent information. They are friendly too. I Love this shopping experience!!
Disclaimer: I am not the biggest car girlie, but even I enjoyed this place! We went early (around opening), which seemed like a good choice as it wasn't super busy yet. Their computer system for looking up cars on the lot was a nice surprise and I like that there was an option to search for cars with potential compatible parts since there weren't any (at the time) of our particular make/model/year. The lot is huge, but the numbers tagged on the vehicles make it pretty easy to navigate. Found what we needed as well as some other nifty parts. Good pricing, too, imo!
Love this place it’s really a life saver for any do it yourself personality! Jasmine at the front desk was very friendly and helpful i appreciate this lot
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