I was very impressed with the service and the people. This was my first car and first major repair. I was nervous and wasn't sure what to expect. They fixed my car and was reasonable with their prices. My repair was a major problem but within 24 hours I had my car back on the road. I would recommend that everyone gives them a shot next time you need repair. They also do body work. Very good experience for this 18 year old and her first car repair experience. Give them a shot . Aaliyah Curtsinger
Called their number multiple times no response just ignoring my call instead of picking up the phone and saying they can’t come to get me weird to get ghosted by a business wished I never called wasted so much of my time
Your driver should be better when the company name and number is on your bright yellow vehicle. Running people off the road like he owns it. If the driver is the owner, even worse.
Their drivers apparently do not know how to check their mirrors, and then just completely run other drivers off the road. Doesn't seem like a very safe company... Looks like they have poor customer service too, surprise, surprise! haha
Just saw a video of a driver from this company running a driver off the road and used no turn signal before merging as well while towing another vehicle. I hope that driver got fired or is not allowed to drive any of their vehicles if they are still working with them. People shouldn’t have to deal with such wreckless driving from a tow truck driver especially when they have another vehicle being towed in the process.
Waited 2 hours for a no show. I called to ask where is your driver and he never gave me a answer. Busy chatting with other people at business I could not understand who he was talking to. I had to tell him twice where I was within 1 min. Its like he totally forgot who I was. Terrible
There's a video up on YouTube of one of their workers literally running a person off the road with a vehicle in tow, and it was without question unreasonable and I have yet to see anything from the company explaining this behavior or even apologizing for it. If you look it up he had no remorse for his actions or even acknowledging that he did it, just kept looking forward and ignoring the man he could have killed driving like that.
Just watched the dashcam video of a driver for this company blatantly running another driver off the road while towing a car. From the video, this appears intentional, and there was no acknowledgement from the Supreme Towing driver, despite attempts to get their attention. I'm curious to see if this company cares enough about road safety to respond here and apologize for the incident
I called got told that they would call me back in 2 minutes. Took them 15 minutes to call me back but they apologize so that was okay. Then told it would take an hour for them to come to me. That's fine tows take a while. After an hour and a half I called them back and they told me they running an hour behind. Which is understandable it was raining. But I was next so yay. 4 hours later they still haven't came and they won't answer my phone calls.
After hitting a pothole on Dixie Hwy, I ruptured a tire. I pulled in to the Thorton's and luckily Supreme's tow truck was there filling up. I asked the driver about getting towed to Ken Towery in Shivley (the closest one). he very graciously and immediately loaded me up and took me there. I appreciate the great service. I live in Hodgenville and had no idea who to call, fate was with me that day. Thanks again.
Terrible customer service, thy never answer the phone. You leave numerous messages and no one calls you back. Told me that thy close at one time, come to find out thy close sooner. Which makes you have to pay more fees because of storage!
Horrible. I called them after they failed to tow my vehicle. The owner answered and assured me it was on its way. Never showed. I called back again and he didn't even answer. My vehicle had an orange tag placed on it but thankfully another tow company picked it up before the police did.
Put in a call at 12. Was to be picked up by 2:10. After a few calls a hour pass time got a hold of someone to just make a response of they should be there. I will call you back. No call back so once again called and asked response was he will get there. Very unprofessional. I understand delays but communication is important in this field.
I had a very good experience with them. Their pricing was very fair and they were highly professional. They came recommended from a friend and I am glad that I called them.
got stuck on the road last week and called these guys for a tow! came in less than 20 minutes and only cost $60! the guy who picked me up was respectful and funny!! definitely the only towing service im calling in louisville
Apparently they don't care about other driver's in the road...just about doing their job! Ran another driver off the road literally and no acknowledgement or apology! Just complete lack of professionalism and driving skills. Learn to drive before you do a business that mainly requires driving!
Fast, effective & on time. Supreme towing is one of the best towing services in business. They have earned my business two times this year. The company responds in a timely manner and has reasonable prices.
Im called supreme to do a recovery on my 2014 chevy equilnox an they showed up in a very timely manner and was very nice an polite an helped me in my desperate time of need an recovered my chevy an took there time an did a excellent professional job
My name is Julia and my car would not start. I could not find anyone to help me with a jumpstart. I called Supreme Towing and they were to my car in 25 minutes! I was so happy they got to me quickly. The tow man was very nice. My car would not jump start so they towed it to a shop they have. I got my car fixed there and the tow was free! Thank you so much for everything! I will tell all my friends.
Lost control of my truck in the rain and ended up in a ditch. Called these guys up and they were there within 30min. Couldn't believe how quick they got me back on the road! I'll definitely be keeping their number. They definitely get 5 stars from me.
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