Rescue Rangers Roadside is your go-to provider for reliable roadside assistance in Louisville, KY, and surrounding areas. Our skilled team is available to help with tire changes, jump-starts, fuel delivery, lockouts, and more, providing fast and professional service when you need it most. We’re dedicated to getting you back on the road safely and efficiently, with a focus on excellent customer care and affordable rates. When you’re in a bind, count on Rescue Rangers Roadside for prompt, trustworthy assistance across the Louisville metro area. Your safety is our top priority!
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What clients say about Rescue Rangers Towing & Roadside Services in Louisville (KY)
Was helped today by Stephan K with AAA Rewcue Rangers. I stopped at a gas station on Bardstown road to tip off the air in my tired. Was not informed that the air line had been cut, so the air gun deflated my tire. Roadside assistance told me that my wait time would be over an hour, but Stephan showed up in ten minutes and aired up all of my tires. I couldn’t be more grateful for the assistance. Stephan was happy to help and wasted no time. Good looking out, Rangers.
MIKE was amazing. I called for a tow but Mike was able to hear my problem and solve it over the phone. Not only that, but he offered to to call LMPD to cover me since it was dark out, and stayed on the line until he knew I was safe and fixed. Super friendly guy, turned a complete shit day and night into an enjoyable rest of the night just by being friendly and knowledgeable. Thank you Mike.
Rescue Rangers is the best. Firas was so nice and helpful. He had my battery changed and on the road within 20 minutes. He definitely went above and beyond and I am very grateful! Thank you!
William was such a great help! He was so kind, responsive, and got our car trouble solved in no time! Look forward to working with him and rescue rangers if we ever need roadside assistance in the future!
On July 25th, I called AAA for service regarding a dead battery. A service tech, S. Johnson, came to our home and replaced the battery in my vehicle. He was very professional, courteous, and did a great job. Thank you very much.
I had a tire blow out on 65 and I called triple aa and they sent rescue rangers. Out driver was the best he made my bad day so much better. He went above and beyond for me. Even tho triple a I am not very happy with. The driver was so great and I couldn't believe how fast he was setting on the express way can be nerve racking but he was there quick and had me home in no time. Thank u
Andre came to jump my car this morning and I have not received such GREAT SERVICE in a very long time!! Not only did he fix the issue, he was a wealth of information and I appreciated that so much. THANKS Andre!
Just wanted to let Driver IVANS suppervisor to know, that man is a keeper! Just dropped a van with no front suspension in a bay with 1/2 inch to spare. Never even blinked. Way to go IVAN we love overachivers!
Daniel McNeill was dispatched to deal with my dead battery. Usually a dead battery causes a bad day but when Daniel arrived he was so friendly, happy, knowledgeable, and helpful that he immediately changed my day. My bad day was instantly RESCUED by Daniel!! Even with much difficulty dealing with hard to reach rusty bolts, his positive attitude never changed. He is a true asset to your company. Give that man a raise!
Was quoted with a 3:57pm arrival time. Reached out at 4:10pm and was told Dawn would be calling to give an updated ETA. Reached out again at 4:28pm stating Dawn never called and just wanted a phone call with an ETA at the VERY LEAST. Dawn didnt have the courtesy to EVER reach out like I was told. Only got a text through a 3rd party that the new ETA was 5:59pm.. absolutely unprofessional and would recommend never using this company. Understand things may come up, ETA’s arent always going to be exact, but at the very least a paying customer deserves a phone call with an update which Rescue Rangers obviously doesnt find to be important. Extremely disappointing
Had my car towed May 16, 2025 and I never received a receipt! I called May 19th and spoke with a lady who said she was going to send me a receipt via email. She never did! I’ve been calling every couple of days since May 19th.
I contacted the tow truck guy that picked up my car and explained what was going on. He told me that all the ladies are at the office and he just spoke with them to call. Again no answer.
I’m really not sure how you can run a business but no one picks up the phone??
Finally June 2nd, someone answered the phone and told me that only a manger can write a receipt and they mite be in around 12pm today. So I have waited around 1pm and still no answer!
All I am needing is a receipt so that I can turn it into my insurance company.
I really don’t understand what is so difficult about writing on a piece of paper. I’m not a happy customer and will definitely be telling people not to use this tow service.
They definitely didn’t have an issue with taking my $220.00 for the tow.
Keys locked in truck due to easy distraction of kids. However called few places prior but seemingly Rescue Rangers have never failed me on many occasions. Here we are again. Literally within 30 min from dispatch to driver being here and got me squared away super nice guy Stefan (Lees Lane) late night call as well which why had no luck from the other ppl. Thanks to them and again I believe that's how his name is spelled Stefan
Flat Bed driver had a terrible bed side manner, didn't want to change the tire, demanded that I retrieve the spare and decided he didn't want to do it and walked off the job. Rescue Rangers were sub-contracted out by AAA and even though their dispatch was very apologetic after the fact, the manager never did return my call. AAA then re-subcontracted out the job to Dickerson Towing and that gentleman could not have been more professional. He literally could not believe that the Rescue Rangers driver couldn't do that job, but did say he hears that all the time regarding them. Not a good experience at all.
Rescue Rangers did an excellent job towing my vehicle. My Jeep broke down on a cold and busy night and they were still prompt and friendly. Emir and Abel got the job done. Thank you!
Prompt & friendly from start to finish. I have an F350 diesel and, while visiting Louisville, one of my batteries went bad. There are 2 batteries in my truck. Driver was able to boost my good one and jump the bad one. It took a couple of tries. He kept at it until he got me started so I wouldn't have to get an Uber to the store for a new battery. I was very happy with their service from start to finish... if this review was helpful, please click the like button.
I Had front and back passenger side tires blown i needed car towed and the spare tire pur on. When the driver shows up he was extremely rude refuse to put my spare tire on. Said he needed my key to put car in neutral and refused to hand me keys back during the tow to house in which he drove 92 mph on 264 highway. When he dropped the car off at my house he refused to put car in front house instead put car front of driveway blocking it. Aggressively drove away almost hitting my neighbors car who was on their porch at the time. The driver acted and drove like they were drugs. Never again will I use rescue rangers for anything. Very unsafe drivers work there. No regards to safety at all.
Had a great experience with a tow from this company for Triple AAA. The driver, Willy, was so patient and helpful. He also got my old car backed in an incline in a tight spot in our back yard. That wasn't easy! I would highly recommend this company and hope you get to meet Willy. He's going to go out of his way to help you.
Luis was by far the BEST tow experience I’ve had! He arrived in 20 minutes and had me home within the hour of calling. He arrived at my house and my 5 year old son came out and he introduced himself and let him help press levers. He was so excited! Such a wonderful experience with him. So polite and professional looking as well!
The only folks to come through and go above and beyond on a difficult night were Jason and the Rescue Rangers! Two rear wheels blew out on my dad’s RV as he came through town. His expensive RV roadside assistance did nothing to help him. Various other tire and fleet service shops were unable to get his unusual tire size out to the roadside during the overnight hours. Jason showed up personally and was committed to finding a way to get the RV safely to the campground until tires could be replaced the next day. Once my dad was underway and my car wouldn’t start, Jason, Mark, and Yoshi made sure my car got to a good dealership and that I got off the roadway to safety. I will always keep the Rescue Rangers number in my phone. You should too!
Oh my gosh. I called AAA on 5/22/24 at 11:47 am, because my car wouldn’t start. I believed I needed a new battery. I was told Rescue Rangers would be there by 12:47 with a 5 minute advance arrival call. I hung up the phone and immediately Rescue Rangers called. Unbelievable. Brandon (178836) arrived within 5 minutes. He was very friendly, understood what I needed, and assured me he would check my battery and alternator. My battery was completely dead. I purchased a new battery on the spot at a reasonable price. He installed the battery, explained the 3 year warranty, made sure my car started, and got my radio back online. I was back inside having lunch at 12:08!!! He was very understanding, thorough and great at his job. What’s more, no one even solicited a review from me! I highly recommend Rescue Rangers.
Danny P rescued us from the freeway at night when our tire went flat. He was very caring, polite, friendly, professional and efficient. I have only good to say about him. My concern/question is that I asked for a tow, not a tire change, when I called AAA and when I spoke to the Rescue Ranger dispatcher. Danny said he was there to change the tire. After some discussion, we unloaded my fully packed car onto the side of the freeway, located the spare, changed the tire, repacked the car, traveled to the nearest service station for air (the tow truck did not have air), couldn’t get their pump to work, and then got towed to my home….like I’d requested in the first place!
I was grateful to be home safely but wish I’d been towed from the start.
Danny P was awesome! He came to our rescue when I hit a curb and busted the oil pan in my car. We have curved drive way and he backed the car in with the tow truck with no problem whatsoever. He's a great guy, very friendly, helpful and knowledgeable. We couldn't have asked for anyone better in our need.
Danny Pantoja was fantastic! He is so kind, genuine and helpful. Truly a great person and also VERY good at his job! Experienced and knows what he is doing. I feel confident to call him with all my car issues in the future. He was so polite and genuinely helpful, not trying to get money out of us or anything. The BEST experience we have had with a tow- Danny P sets the bar high! He truly is the best of the BEST!
This was our first time using our AAA service since purchasing in 2023. So we weren’t sure what to expect. My alternator died on us on a busy Louisville road, next to the Watterson 264 ramp. Tensions were high, because vehicles were passing us and it was a little unnerving. But when our Rescue Ranger showed up, who was none other than “Danny P” the tensions disappeared. Danny was so friendly! He greeted us with a big smile and welcoming personality. We immediately felt better and he handled the situation like a pro. We were on our way home in no time. The ride to our home was very enjoyable, as Danny communicates, sharing God’s love in such a way that you just want to listen. I’ve read his reviews and I can say we “%”agree. “Danny” is a God-sentHe was a breath of fresh air at a time when it was much needed. When we arrived at our house, he offered to back my car inside the garage. I’m so very glad he did or my husband would have had to work on my car outside in the weather. It was amazing how he had no problem backing it in perfectly! Thank you “Danny” for your professionalism in your job AND your willingness to share God’s love with everyone you meet. You sure made our 1st experience “exceptional” Thank you so much Danny P
Danny was AMAZING! I had to be towed to the tire shop before 6:30 and he got me there super fast! He was very professional and accommodating! God definitely sent him to save me! Merry Christmas and God bless you Danny! Customer service was off the charts!
It was late last night. Danny came to the rescue. He was on top of things from the jump. We stayed in constant contact as he was headed my way. He kept my informed on his progress and kept my feeling calm and taken care of. On the ride to my towing location he was very friendly. He took me where I needed to go and was just all around absolutely great. He is a very nice individual and was a great comfort in my time of stress. DANNY IS AWESOME
I had an awesome experience, I got a flat tire while doing a doordash delivery. I used the app to set up my tow which was quick and easy, the dispatcher called and told me everything I needed to know and with in 10 minutes of me getting off the phone with me Danny called and let me know how long it would be for him to get to me, upon arrival he explained how my car would be towed and once he got it on the truck he pointed out that I had another issue on top of the flat. All in all Danny is an awesome driver and really respects his customers.
Thank You Danny for the awesome service!!
If ever I am in a vehicle that is broke down in Louisville, KY, I will definitely call
on Rescue Rangers. I am glad they are who came when I reached out to AAA. My water pump unexpectedly went out as I was heading to Nashville from Indianapolis. They picked my truck and I up and drove me safely home. The driver Alvaro was so nice, kind and very professional and made me feel safe as a single female that had to ride with him. He showed me the camera in the truck, showed me his ID and said I could take a picture of it (to send to family and friends) then showed me his name again and how to spell it on his uniform. In these times and days, it is a rare commodity to receive good customer service, nice conversation and someone who enjoys their job. What a wonderful asset to Rescue Rangers. Plus I did not have to wait long AT ALL from the time AAA was called to pick-up. Anyone in that area that needs a tow, I HIGHLY recommend them!
Exceptional service, got to me from another state quickly, easily understood instructions on how to find my car, and was friendly and professional. My parking lot is usually a challenge for large trucks, Danny retrieved my car with ease. Best in Louisville if not the state of Kentucky! someone you can trust.
Oct 11, 2022
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