Associate called me back immediately. He gave a quick quote like I asked for. They were the cheapest, quickest, friendliest, and the tow truck driver accepted tap pay. You can't ask for better service anywhere!!! 5 stars all day long!!!
I used AJ's Towing Services to tow my truck locally to a mechanic shop for repairs. Brian, the individual that provided the towing service, arrived within a very reasonable amount of time. He was professional, knowledgeable in what he was doing, and had good customer service. AJ's is locally owned and operated, in Louisville, KY and I think it is important to support our local businesses. The price for towing was reasonable and a receipt is provided electronically. I recommend AJ's Towing Services. I will use the service again, if ever needed.
The guys came pretty quick for being so late in the night when we called for a tow. They hooked up the car super quick and got us home. Very nice guys and would call them again if needed
They were there in the blink of an eye! In the pouring rain and rush hour traffic, I only waited about 25 minutes for them to show up. I expected at least an hour and 25 minutes. Hooked up the car safely in less than 10 minutes. Great service...Great price! Next time I have an issue I will be using AJ's... (Platinum Towing & Recovery LLC) number again.
I am so Grateful for your Service! Joe went above and beyond to help me out. My Van broke down. He helped me find a mechanic shop. Good Customer service. I appreciate it so very much
I needed a tow on an antique truck that broke down on me. I called my “road side membership” and they said it would be nearly 3 hours to get to. I then called another company and they wouldn’t hook my truck because of the age. I called the next company and it was AJs. The guy answered the phone quickly and was extremely nice and very assuring they had no problem towing my truck and reassured me it wouldn’t be an issue. The driver I think his name was Joe showed up in 27 minutes!!! Very professional and treated my truck like a treasure. Took great care to position the truck and was very careful with my baby. As soon as he showed up and used a piece rubber to keep the hooks from rubbing my paint I knew I was in good hands. These guys apparently are car guys and truly appreciate vehicles and obviously know to take great care. I highly recommend these guys and will definitely use them when I need another tow. I’ll be canceling my “roadside membership” after this.
Very solid and professional service. Was speedy and very polite. Both pick up and drop off went extremely smooth. Joe was our tow truck operator and would definitely recommend their services.
I highly recommend AJ’s Towing! My son’s car broke down at a gas station late at night, and after calling "the triple letter" company, we were told there would be a three-hour wait—at 10 p.m.! Frustrated, I started calling around, and AJ’s Towing was the only company that responded promptly. Not only did they answer right away, but they also arrived quickly and had us back home within 20 minutes.
The dispatcher was kind and professional, and the tow truck driver was efficient and very courteous. To top it off, their pricing was reasonable—far better than I expected for a late-night tow.
If you ever find yourself in need of towing services, I highly recommend giving AJ’s Towing a call. They truly provide outstanding service when you need it most!
I just had to deal with AJ‘s. I can Tell you to just call them customer service is so hard to find But Austin and his friend took the time to look at my vehicle and check what might be wrong before having to tow it. They got it running. I would’ve gladly paid the tow. These guys are honest and well worth the money. Laura Staley
Highly recommend AJ’s Towing Service. After waiting for a tow from another service that kept pushing their arrival out, one call to AJ’s and we had a tow truck in front of us 20 minutes later! It was not an easy job but the driver made it happen. I appreciate the quick response and prompt arrival - as well as the drivers professional attitude. The price was very fair for the service provided. Will definitely call on AJ’s Towing Service for future needs!
The service provided to me 6/10/24 was timely, super professional and more than I expected. Instead of just loading my car and taking it to the destination, my tower took the time to ask me questions to see if I even needed to be towed, gave me options without any pressure and insured my comfortability with the ending decision. His price I also found was less than 3 others I had called but still well worth it! If ever i am in need of towing services again, AJ’s is now my go to
Never get a tow from this company they made my husband wait on the side of the highway for over 3 hours in the dark. I kept calling bc his phone was nearly dead and they all just kept transferring me to the “higher” up person. It’s sub contracted out. It’s not local, u will not get the tow truck drivers contact info until u have waited pretty for like 3 hours when they tell u one hour! I will never use this company they are scammers they literally were laughing at me when he was in a life or death situation. NEVER USE THIS COMPANY !!!!! NOT LOCAL!!!!
AJs towing was super quick and efficient! Very friendly & experienced. Got us together and communicated with us the whole time. Also allowed me to ride with him instead of calling a ride or paying with a Uber. Would definitely use them again and again.
Been using AJ's for a long time. Not only do they service the car dealership I work at, they also handle I'll my personal towing needs. Fast, friendly, and affordable is the best way to describe them! Highly recommend!
This is the best towing experience I have ever had. They arrived in under 15 minutes and were extremely helpful. I believe the drivers name was Tim and he was excellent. I will always use this tow company in the future. 5 star service.
My daughter blew her tire on the highway. AJ's Towing was able to help tow her car. They were extremely helpful and were able to get to her in less than 30 minutes. Very happy with their service and will recommend and use them again!! Big thanks to Josh and Tim!
Fast, responsive service. The gentleman that came out to assess with the smaller truck was able to quickly and efficiently load my vehicle and drop me off with where I needed it to go. Price was on par with other companies. Zero complaints. Will use them again when need arises
It was almost 10pm on Friday 7/29 when our trailers tire blew and when I called AJ’s. My car insurance/roadside assistance doesn’t cover trailers. When I called, the guy that answered, said his partner would call me back since he was out of town. I got a call back almost immediately. Gave my location and said he’d be there within 20-25 minutes. I was worried about the distance he would have to take our trailer & mower- we were still an hour and 15/20 minutes from home. He said it wasn’t a problem. Hooked everything up and off he went. Once he got to our house, he sent me a picture of where he left the trailer and made sure I was satisfied with where it was. I am extremely satisfied with how my whole experience turned out- from start to finish.
Would not recommend AJ's towning. Called to have my truck towed. Was told driver was running about 45 minutes out. My wife left work early to travel across town to meet the driver. 1 hour 15 minutes later still no driver. Called back. Guy on the phone was nice, said they were running behind with traffic but he would have the driver call my wife immediately. She waited 30 more minutes before she left and still never received a phone call. It was over 1 hour later that the driver called, which she ignored. Was very disappointed as we live over an hour away from where my truck was stranded. I know as a business your time is valuable, but so is a consumers. Not a good business practice. Thank goodness another tow company in Louisville was able to help us in a timely manner. They even had the courtesy to value our time by calling and giving an ETA and arriving close to said time. If you are looking for a tow this is not the place to go.
Great towing service, I was able to schedule a time for my car to be picked up and the guy came when I needed. I was towing a classic car that I was worried might get scratched, but my worries were unfounded. My tow guy took every precaution possible to make sure it got to it's destination just like it was before. The price was very reasonable too. Will definitely call them again if I need their services in the future.
My car was stuck in a shopping center parking lot not far from home but it was evening and I was a little nervous. Luckily AJ’s Towing was decent with communication. They texted the pick up time and contacted me when they were 15 minutes out. Two gentlemen arrived, polite, informative, friendly and reassuring. They were absolutely Great!!
Your search for a fair, efficient and friendly towing service stops here. AJ's Towing moved my broken car from one shop to another. They sent me an update after pick up and again after drop off. Terrific customer service. Fair price. I felt very comfortable having them move my car without me being there to "supervise." Thank you, AJ!
Great customer service! Our family experienced two car failures in one week. Based upon all the positive reviews for AJ's I decided to go with them, and was not disappointed. Thank you for being reliable, dependable and affordable. I highly recommend AJ's Towing.
Needed to have my car towed to a repair shop. I called the shop to see who they recommended and they gave me a name and price that I considered too high. I called AJ's service and within an hour and a half, my car was at the repair shop. The service was prompt and courteous. He took his time loading my car so as not to cause any damage. The price was very reasonable. I would recommend his services to anybody needing a tow.
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