Service was Awesome, Friendly, Kind, Safe, Professional, and Quick. They came equipped, ready, knowledgeable. I suggest this service to any and everyone!
The transmission went out in our car. It was on the side of the road, the tow company picked up the car and towed to repair shop. The key fob was not taken into the repair shop and the car was left unlocked with the fob inside. Overnight the car was ransacked and items stolen. Several attempts to contact the tow company, voice mail left and now the voice mailbox won’t accept messages. Shady. Disappointing customer service.
Great customer service and little wait time. Dalton went above and beyond to help. Not only did he tow my automobile, he made sure my passenger and I got home safely. Thank you so much Denali Towing
The Young Man By The Name Of Jay, AMAZING IS AN UNDERSTATEMENT. He Is The Most Efficient Tow Man I Have Encountered In My Years Of Driving!!!! JAY Keep Up The Great Work You Are The BEST!!!!!! Now I Know Who To Call, Thank You Denali Towing
Kevin was an angel! They arrived very quickly and fixed my problem almost as quickly. I will certainly work with them in the future and I would recommend their services to any and everyone. Today was not the easiest day for me and I am very grateful for Kevin's kindness. 5 stars!
Denali Towing is the best! I called to have my car towed since it hasn’t started in months, but instead of just hooking it up, they offered to look at the car and jumped my battery and even aired up my tires. Super nice, super helpful — honestly went above and beyond. Since I am not from Lexington originally, I am happy I found a place I know I can call in the future if I have any more issues. Highly recommend!
Hopefully you never need towing…BUT if you do…Denali is the best. Needed towing of expensive vehicle on Easter evening and Denali took great care of us. Very professional and knowledgeable. Was worried about damaging spoilers and they were already prepared lifting each of the 4 wheels without using flatbed. Would recommend them to anyone and for any vehicle! Thanks for everything.
Was towed by TC of Denali Towing. TC was very methodical and careful when landing and offloading the vehicle. He was a pleasure to converse with while mobilizing. TC provided great customer service and was very professional. Great overall experience!!
My car was in a very unfortunate situation. I was in a hole with the frame of the car resting on a concrete or cement culvert. The rural road/driveway was very narrow. The driver texted me and phoned me his ETA..it was less than 30 mins…he was very prompt. I THINK his name was Jake (young man with a beard). He assessed the car’s predicament from all angles, pointed the tires in a different direction than I had them, & attached chains to the rear of the vehicle (he could not have reached the front). He carefully raised the car, stopping every so often to get out of his truck and reassess the progress. He got my car out of this mess without any further damage. He was wonderful! I am so relieved and grateful! He gets 5 stars from me!
Kevin and team were punctual and gentle loading my new Rivian R1T for service. Vehicle removed from small garage in alley! Other towing companies showed up but declined to load onto flat bed. Very professional. Highly recommend!
I had a flat tire I was told it would take 60-90 minutes. Jeremy was there in 35 minutes. Very knowledgeable and was quick getting my car to the shop. Highly recommend if you ever have any roadside issues!
I had to get my BMW jump started at 5 in the morning so I did the roadside service with my insurance company and they sent you guys out. Jeremy called me to let me know he was about 10 minutes away and showed up right when he said he would. He was really polite and friendly for being so early in the morning. He was an all around friendly guy. Thank you Jeremy, friendly, fast service like you provided is pretty rare nowadays and I appreciate you going the extra mile for me.
Jeremy did an awesome job towing my vehicle . He was on time and he knew exactly what to do. It was amazing to see how he was able to unlock and tow my vehicle in no-time!
I know who to call Jeremy at Denali the next time I am ever in a cat towing emergency situation.
Jeremy came out and unlocked my car for me tonight. He was fast, had great communication, and very friendly. Will definitely use this company again for the next time I lock my keys in the car.
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