I can’t say enough positive things about this company. Extremely professional. Affordable & reliable!! Reliable is so important especially after a very scary accident I had, they were on the spot quicker than my insurance company could recommend me a tow service. They truly made an awful experience a little better by taking stress off. Thank you again Non-Stop Towing!!
My son hit a pothole and blew a tire. He couldn’t get the lug nuts off. You guys came quickly to his aide and got them off! He got the spare on and was on his way! Thank you for much quick and helpful service!
Non-Stop Towing was great to work with. We had to have our car towed to the mechanic and needed it delivered at a particular time, so we got an appointment and they arrived on time to tow the car. They were very courteous and easy to work with. Everything was smooth in regard to payment and getting an electronic receipt.
Great services! Fast getting to me, friendly, got my car started and give me some good advice on what needed to do with other issues. I definitely recommend this company! Thank you!
Romeo and Austin are life savers!!! Such amazing humans. They will answer any time and come get you sorted out. Without a doubt the best towing services ive ever been with they're on speed dial at this point. Massively appreciate them! Cannot speak highly enough.
These guys are real angels in disguises! I had an emergency situation a couple days ago and couldn't find any help getting my vehicle towed home; nothing of any help from my insurance company, nor AAA, who wanted me to wait 7 days before allowing me to use my membership benefits. Other tow services, and I mean EVERY tow service I contacted wanted way more than I could afford...with me needing a tow 100 miles home... Well, Non-Stop Towing pulled up and asked if I was ok and if they could help in any way... I explained my situation to Romie McIntosh and he informed me that he is the owner and offered to help me ALL THE WAY HOME for a very manageable cost, while considering my situation. Look, I recommend these guys to anyone who needs ANY kind of towing assistance, whether wrecker or recovery. Even though my vehicle was in bad shape, they still took care and consideration in loading it on the rollback. Real angels in disguises, for sure!!
They already know, we already know, and if you ever find yourself needing their help and call, then you'll know too. Givin Romie and his crew 5 $tars. Nuff Said! Thanks Guys! Called my insurance company for towing and after 3 hrs still no tow truck dispatched. Called Non-Stop towing and they arrived 25 minutes after my call.
I can’t say enough good things about this company. I was 1,200 miles away when my daughter needed help, and within 20 minutes of my call, Non-Stop Towing was there. Romeo went above and beyond to make sure she was safe and taken care of. As a parent, the peace of mind that brought me is priceless. Truly grateful for their quick response, professionalism, and kindness. Highly recommend!
Called early this morning to get a tow and they came within 30 minutes super affordable and the tow truck driver was very nice. Highly recommend this towing company!
Very easy to schedule. Called and left a message, and they called me back within 45 minutes. Prompt service. Very easy to talk to. And I didn’t have to meet them anywhere for the tow. I would definitely recommend this towing service!
Austin helped me so much when my tire exploded on a pothole at the laundromat!! He came and picked me up in only 30 minutes. He prevailed through computer issues and called me to make sure everything was correct. During the drive he was very nice and respectful. He clearly knows what he is doing and this company is awesome. And it was only $100 so that was cool. They do a $5 discount if you pay in cash as well.
This company is what America is all about! I do not exaggerate, this is one of the best service experiences I have ever had in my 29 years of life. It’s incredible that a towing company, which many are know to be unpleasant to deal with, can deliver such level of service. The owner, Romeo, genuinely sounded concerned and sympathetic at my situation with my car. The man recommended the best place to get my car fixed and told me that his driver was already on his way. The price was incredibly fair compared to the competition. After, Austin gave me a call letting me know that he would be at my location in 18 minutes which was reasonable considering it was rush hour. This guy was super friendly in a nice neighborly way and was just a great human being. I’m from Miami so I’m definitely not used to this level of service and for a company to actually care about their customers. Highly recommended and I don’t say this a lot but these are truly genuine great people. God bless this company and this is what America is all about.
Absolute life saver! The owner actually came out to see if we needed a part before offering his towing services. He went above and beyond to make sure we got a fair deal. Easy man to work with, easy man to talk with, easy experience all around. Highly recommend.
My car died at an intersection in a fairly high traffic area. I called Non-Stop and Austin came out super quick and had me home in about 10 minutes. Great guy, great service! Highly recommend
The owner Romeo went above & beyond helping my daughter. He could have easily charged her a tow bill & took it a few miles down the road for her but was super honest. You don't get that kind of honesty/customer service these days sadly. I really appreciate it.
These boys are Johnny on the spot, and the fellow that was coming to tow my vehicle was nice enough to ask some questions to see if he could assist without me having to go to an auto repair place. Turned out the cold had just put my battery in a deep slumber or something, I thought it was the starter. He had some super badass jump kit and got me running. Three cheers for non-stop towing and recovery!
Was having car trouble on a Friday afternoon and ended up needing to have it towed. Called Romeo and he was there within the hour and had it where I needed towed out of town the same day. Super nice, helpful, funny and a stand up guy. Would highly recommend to all friends and family.
My truck randomly wouldn’t start. I had been calling around Lexington all morning to different places and every last one was either rude, nasty, or hung ip on me. I was hesitant to keep trying but finally called Non-Stop. They were super nice!! From the boss down to the driver. They were courteous. They were quick. Genuine and thoughtful. I’m so grateful for their quick assistance. They made me feel at ease as I’ve never had to have a car towed before. I hope to never have to get a tow again but if I do, I’ll be calling them back. Thank you for not only the good service but your kindness!
Truly AMAZING customer service ..Can’t Thank these guys enough for all their help this weekend . I’m not from this area .. drove into Lexington to pick up a car I purchased through an auction online , .i found myself now needing a towing service to assist me , not knowing any locals , I expected the worst as i called Non-Stop because i was just coming out of a weekend full of terrible experiences with auction staff /agents that I kept having to deal with. So I assumed this would be the same type of experience. Well I couldn’t have been more wrong .. Non -Stop was at the auction site within no time ready to pick up my vehicle for me ! Romeo, in my opinion went above and beyond ..these guys at NON-Stop are great to work with . .you will not be disappointed with their services , quite the opposite !!! Thanks Guys!!! ..much appreciation to you all
Thank for your assistance with the delivery of a 14-foot swim spa today. The driver was extremely helpful and assisted us even when he didn't have to. You all are awesome! Would definitely use you again.
Romie answered the phone and was polite and courteous. He took my information and said someone would be there by 1:00. He arrived on time and had my vehicle delivered to the dealership in less than 20 minutes. The price was reasonable, as well. I highly recommend Non-Stop Towing and will use them for all future towing needs.
Was in town for job training and the weather cause my car to lose traction minimal damage but when it time to go home the owner made sure I got the best towing price in town and ensured everything was done correctly. As a young woman of color safety is important and he truly made sure I was okay and comfortable throughout the entire process. I highly recommend, 10/10
This dude was awesome!! Had been looking for someone to move my car for me and he did it so fast, no problem! Super nice guy, be ready for him to be cracking jokes the whole time. His prices were great and super cheap compared to other places in Lexington.
Absolute amazing service!!! ⭐⭐⭐⭐⭐. My son is away at college and his car wouldn’t start on Friday. We placed an order for towing service on Saturday morning through our roadside assistance which was for another towing company and needless to say after speaking with them several times they never showed up. So I placed another request for towing service this morning hoping for a better outcome and I am absolutely impressed with the service I received. You all called me within a few minutes of being assigned to my tow request and ensured me that you were on your way and that you had the right towing truck since my son’s car wasn’t able to go into neutral. The nice gentleman on the phone verified all info of pickup and drop off location and ask if I was aware of the remaining fee owed that my insurance didn’t cover, which I was. He told me he would call me back once the vehicle was dropped off and collect the payment at that time. He was very prompt with arrival and drop off. The company to where the car went called to let me know the car was there and within a few moments he called me to confirm it had been dropped off and collected payment. This was by far one of the best customer service experiences I have had. I will definitely use this company again as well as refer to others. THANK YOU SO MUCH!!!!
I was on the side of I-75 south bound when my truck died on me with my wife, kids and dog and Rome was there in less than 20 min and brought us to our hotel for the night. Also came back the following day to assist with getting my truck to a shop to get worked on. Excellent service and hospitality. Highly recommended.
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