This rating is based on customer reviews, inventory size, pricing, and service quality
NAPA Auto Parts - Cain Auto Supply in Lawrenceburg, KY earns a solid 93/100. Reviews highlight a friendly, knowledgeable staff that offers hands-on help (e.g., battery swaps and quick troubleshooting) and dependable customer service. Pricing is often called fair, though a few note it can be a bit higher. Inventory is a standout, with hard-to-find parts often on hand, though occasional items are missing. Common complaints include clunky online order notifications and one report of repeat part failures. Little feedback on wait times or yard organization.
Address:
755 W Broadway St Ste 200B, Lawrenceburg, KY, United States
What clients say about NAPA Auto Parts - Cain Auto Supply in Lawrenceburg (KY)
Had a battery I purchased less than a year ago from AAA that completely died. AAA said to take the car to NAPA and they would replace it.
NAPA staff changed the dead battery and also figured out why the car wouldn't start even with the new battery. An issue with Toyota that you had to start it in Neutral the first time.
Very nice and helpful staff on a miserable, hot summer day. Highly recommend them and really appreciate the extra help!
Unhelpful, unfriendly, unprofessional as far as handling orders from the Internet. I got my parts 2 weeks ago after NOT getting a notification via email as the promised. And NOW I'm getting many notifications to pick up the order that has already been picked up -- and I CAN'T TURN THE NOTIFICATIONS OFF !!! Amateur time in good ol' Kentucky. AGAIN.
2100 Harrodsburg Rd, Lawrenceburg, KYTruck repair shop
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