Danne helped me today. Professional under pressure and very helpful. Tested my battery and installed a new one with speed and accuracy. I will be back. There was a small rush of customers when he was manning the counter alone but he provided calm communication and customer service.
Danne was awesome to work with and so helpful! I needed help with a new battery, terminals, and windshield wipers. He was kind enough to ask me what my budget was and helped me install them. Thank you for hiring wonderful personnel who provide excellent customer service!
1/31/2026 - I continue to have wonderful service at this location! Anthony assisted with replacing my key fob battery and provided wonderful customer service!
Went to the 75th St OPKS store last week and got great counter and then install help for a set of headlight lamps for my vehicle from Dan (prob misspelled his name) but I recommend that place if you need help with parts and minor car service. Thanks for the help! Joe Mika Kansas City, MO
Fantastic location to get the parts you need. Even though they did not have the part I needed, the guy's worked tirelessly on line and their phones to help locate the part I needed
They are the real deal, I would highly recommend this location as these men are second to know one! Great job guy's
Went to an AutoZone they said they couldn’t put my headlight in went to O’Reilly’s Danne Did it within two minutes Excellent customer service And I’m definitely coming back To O’Reillys
Stopped by for a quick part and ended up getting way better service than expected. Danne walked me through my options and helped me choose the best one for my budget.
I had purchased Bosch wiper blade here and had tried to install them over the next three weeks to no avail. Just wanting advice and not a refund I went back to the store. Dre, the manager, went right to it and opened other brand new packages to help fix the problem. Even though it was extremely frustrating and bind boggling, Dre just stuck with it. His patients was admirable and I just really appreciated it! Thank you Dre!
Forget the name of the person who helped me, Andrew or Anthony I believe, but he was great and went above and beyond in the removal and replacement of my battery, something they do for free at this location. Great service, and excellent eye for detail. Even clean things up inside my engine compartment.
Be very careful if you use their tool loaner program. It was not explained to me when I borrowed the tool and put up the deposit that it had to be back in 48 hours or else I own it. When I borrowed the tool the cashier was laid-back and did not mention anything about urgency of returning it. Other life issues came up and thought I had plenty of time to get it back so I tried to return it about 10 days later and was told by another store clerk that my 48 Hours was up and I now owned it. Even though it was well over 48 Hours you would think they would want to keep the tool in their inventory to loan out to other people instead of going out of their way to play contract games and burn a customer. A late fee at most would have been more appropriate.
Great place. Had a burnt out headlight. The manager installed it for me, and it required some tools. I offered him a tip, and he wouldn't accept it. He asked for my future business. Will do. Thank you!
I had a great experience with Danne at O’Reilly Auto Parts. He was super helpful and informative, completely transparent, and his recommendations were excellent. The customer service was top-notch - he treated me extremely well and even worked to get me the best price possible on my car battery. Highly recommend asking for Danne if you want outstanding service!
I’m so thankful for Logan installing my battery! His customer service is beyond expectation! The man needs a raise. He was the only one working when I came in needing a battery and installation. I had my roadside assistance tell me to get a battery immediately and do not turn the car off basically. I’m a single mom of a toddler. I was initially On my way to the dr to have labs drawn and had been fasting since the day before. I was hangry and in need. I was told by Walmart 4 hr wait and that’s just an estimate, auto zone said they couldn’t help me, but LOGAN said he would look at it to bring it in. I was there in 10 mins, and he was already working with another customer. I was there maybe 40 min at the most including purchasing the battery and installation. Y’all give this man a raise! He saved my day and I can’t be thankful enough ‼
Lamar and the crew that work here at the 75th and matcalf location are great to work with. All of them deserve a raise!!! Not even kidding, best oreillys/ parts store there is anywhere close to me. They are always willing to help and sort out any problem and go the extra mile when it come to coustomer service. 10 out of 10 would recommend. Trust me I drive a jeep im here a lot.
There was a great person working by herself last a couple of weeks back on a Wednesday or Thursday September 18th or 19th. I came in about 5:30 pm or so . I did struggle a bit mechanically. She obviously noticed. And realized I got the wrong size for the passenger side. Then she insisted she put them in. I will most definitely be back. I bought a $10 dollar pair of windshield parts.
They can’t seem to hold on to a supervisor or manager or an employee for that matter. Been going in there for 2 years and most of the people that work there are generally pretty knowledgeable. Asked for a specific washer fluid today and the kid told be he doesn’t have it and told me to go get it from advanced auto parts. Send off your customers to your competitors. Good business practice
I went to O'Reilly Auto Parts to buy a screwdriver to use for changing my expired license plate. I am elderly and needed help with it. Dylen, at the front counter, kindly replaced my expired license plate with the new one for me. Thank you for the excellent customer service!
To get a battery installed, DO NOT GO TO O'REILLY!! IT'S AGAINST THEIR POLICY TO INSTALL BATTERIES, save your gas, go to ADVANCED AUTO, bc they install batteries. What's the point of getting a new battery if you can't install ?
Offer battery installation but have no idea how to install a batter??. Why hire people who clearly have no mechanical background or knowledge. Was told I needed to take the battery to a professional. I have a 2018 chevy not some high tech rare car. Again Don't Offer a service you can't even provide!!
My 16 year old Honda got a brand new battery today!! Blake helped me install it and did an awesome job. The customer service was great, the job was done quickly, and he even was nice about my awkward conversation and stupid jokes. Thanks Blake!
I had an awesome experience, at your store, with Donte! He tested and swapped out a defective battery for me. He had me in and out, in no time and was very polite, professional and knowledgeable. A+
I spoke with a guy named Aaron, on the phone. He was very kind, helpful and professional on the phone. All I needed was ONE oil filter ordered for me and he treated me the same, as if; I was making a large purchase.
If I could rate this place lesser than 1 star I absolutely would. I needed a hose from here and they were in the area. From the moment I was on the phone with them. Till the moment I arrived at the store. Every interaction I had was rude and unproductive. Upon entering the store my wife and I were met with rudeness. To the point my wife stormed out and refused to buy anything from the establishment. There were 2 employees and when asked why the other was being so rude? We were met with the excuses of "OH he's just joking" and "Oh he's like that with everyone". I called corporate several days ago and have yet to hear back. Called the store manager was was told, "he doesn't reflect how we do buisness". Yet this cannot be the first incident where he's does this. The whole experience has me not wanting to shop at any OReilly locations and that's a shame considering my agency spends a lot of money with them as I am the Superintendent. Well I guess I can say, Used to spend a lot of money with them. I'll take our buisness elsewhere. Stay away from OReilly, especially this one
This review is long overdue! Can’t say enough about the staff and their willingness to help me with my car needs. I am an admitted novice when it comes to cars but the staff here teach me something new each time I come there. They single-handedly have helped me avoid unnecessary and costly repairs by giving me the knowledge and confidence to repair my own car using the items readily available in their store or online inventory. They always have great sales on items that will keep your car(s) running and looking great. Oreilly’s is like my neighborhood mechanic and I would be in a world of (car) trouble without them.
Friendly, knowledgeable staff went above and beyond to help my husband out with an uncommon part. I highly recommend them over all nearby competitors. They made the wait time entertaining and engaging AND they weren't afraid or put off by talking to a girl that knows cars.
Website
