Majestic Truck Services by Merx Truck & Trailer in
Altoona (IA)

5/5 Star review! Thank you! Thank you! Thank you! Thank you! Thank you

Andrea is very helpful in the office and their team got me on the road again!

They told me 940 for everything starter and once they done everything they charged 1200 this amd that fees . I llost my pick up appointment as well

Everything we've taken came back fixed. Unlike some other 'Fleet' shops in town. It's worth the drive to Altoona if you ask me.

She got right on it calling back first thing getting my trailer in the shop and repairing the wiring, very prompt I appreciate.

Had a front steer tire blow and take a lot of body on the truck with it. In dealing with uncertainty, insurance, and lack of experience in the situation, both Angie and Andrea lead their team in helping me and getting me back on the road extremely fast considering the damage. I will now consider them and their team assets on my farm and farm business. The professionalism, knowledge and experience is second to none.

Great experience with this company, especially Andrea. Fast and reliable. Good customer service and the repair done on my truck was very good. Thanks Majestic!

I had many conversations with this shop over 3 quarters of 2024 due to a deer strike with my semi tractor. Once the date was set for the repairs I was extremely pleased with the ease of communication and timely completion of the multiple areas needing attention. I would highly recommend them.

Was having trouble with my motorhome lights that made it unsafe. Majestic got me right in and diagnosed and repaired the problem, all for a reasonable charge. I'm very satisfied. Also, everyone I had contact with was very pleasant and knowledgeable, a big plus.

We send a lot of the body damage to our trucks here. They always have prompt service and good communication, Andrea is great to work with!

I have had the pleasure of working with Majestic a few times now and they're the best at what they do! I would never ask for perfection from any company but like it, or not, that is all I've received lol! Thank you!

We called over and Andrea answered and gave us great recommendations and was looking out for our best interest in regards to a hole in our trailer roof. She gave us exceptional customer service and, in the future, we will definitely be using their service on our trucks and trailers whenever we are in the area.

Called for a service with ABS light on the trailer, the lady said that bring the truck we will take care of it. Drove over there, missed another shops on the road, when showed up - I heard like “sorry we don’t have a device to check what kind of problem you have with the trailer” Result: didn’t even check ABS, fix 2 small wires from rear marker lights for a few minutes and charged $190.

Recently I turned to Majestic to complete the bodywork repairs on my Class A motorhome. The staff was thorough and professional and amazingly gracious at every turn. I very highly recommend their services to anyone.

Brought my truck in for a detail and hands down they did an amazing job, they got the smoke smell out of the truck and went above and beyond with cleaning EVERYTHING in the interior. The lady’s in the front office super respectful and helpful! And to the people who detailed the truck THANK YOU! this is my home when i’m not home and y’all made it homey

I can't go back and recommend you don't go either. They quoted me $240 plus parts for trailer axle alignment.(parts $76.86) They said if anything was irregular or a problem came up they would call me before doing anything. I never received a call that something went wrong. When I got there the mechanic who did the job said everything which smooth and easy. And I know it's a simple job, if you got the equipment 2 bolts out 2 bolts in. I did not get a written estimate in advance but I don't think it would matter. I thought I could trust them since they're my neighborhood And local customers are best for referrals and recommendations. I thought 240 was pretty cheap so I was expecting a total bill of maybe 500. So the total bill was $729 for a couple hours. #####UPDATE#######After this shop seen this review they reached out to me, apologized and refunded me back 2 hrs labor. .

We used Majestic to repair our 5th wheel after an accident. Once the parts came in they got it in quickly and did a fabulous job fixing it. It looks better than new. The staff were great, very knowledgeable and professional. They kept in touch and let us know the progress as they went. I would definitely recommend them to anyone.

Mark and the people at Majestic Truck Services are great! I highly recommend them for any repairs you may need. They are all very professional and knowledgeable and pleasant to do business with! 5 stars, highly recommend them!

Majestic Truck Service …, These guys at Majestic, Mr. Brad, and Mr. Mark, they really did me a service. 💯 Yesterday, in IOWA, winds range from 20 to 30mph. My door swung open, pushed by a gush of wind and completely bent the hinges, the door would not close at all. I had to strap tie it just to move around to reload and get to there yard. It was bad, really bad. Mr. Mark, and Mr. Brad worked continuously until they got it done right. I would recommend Majestic Truck Service to anyone that needs assistance in the Altoona, IA area, bc they won’t give up on you. I know this first hand. Thank you guys for everything. Great Job 👏🏽 👏🏽👏🏽 💯

It was ok. Have a issue with them but they are working with me on this and I feel that we will work it out ok. Thay are doing there best on working it out with me. I feel confident that we can get it worked out well. Give them 4 out of 5 Stars. 😁🤩 Went back to them for a redo and it did not go well. The owner took care of the cost of my wiring harness but the guys in the shop that did the sandblasting did not once again dropped the ball. Not happy at all. Will not be going back. I was going to have them do the body and paint but now after this I'll be taking it to someone else. Gave them 4 stars first because thay said that they would take care of my issues, so I take it back and the redo is not as good as it should have been. So now thay on get 1 star because it won't let me give 0 stars.

*Update I picked my truck up and Majestic did a terrific job. I will most definitely recommend friends and colleagues use these guys. They brought my truck wheels back to life after 400,000+ miles without polishing. Great work and service. I will be back. See before and after pictures. *Original My first impression on the phone wasn't the best but spoke with the owner, Marc and had a good conversation. My truck is in their shop now getting a wheel polish. Very good experience dropping the truck off and had a tour of the facility. Can't wait to see how the truck turns out. I definitely recommend.

WOULD NOT RECOMMEND, Brought a 94 International bus in for an alignment and they refused to complete the alignment and wanted to charge over $5k in other front end work. Some of the parts they listed had already been replaced new and had less then 5k miles on them. They held the vehicle until I agreed to pay $175 even though they didn't complete the work for the reason I brought it in. I made a appointment for 12:30pm Tues and it wasn't looked at until Thursday. The companies alignment process and fee's were not explained to me until after the fact. I've done business with other shops that weren't able to complete a job and I've never been charged. That's basically like charging for an estimate without the customers consent. Piss poor way to do business.

They did a great job fixing our old trailer.

Highly professional and a quality job done in a timely manner. From secretary to manager and techs 2nd to none. I would highly recommend this business to anyone SINCERELY Dan Crews

We had a very good experience working with Brad and Mindi from Majestic. On the way home from our first family camping trip out west, we were forced to leave our camper near Altoona, IA after experiencing severe damage to our pop-up camper. Unfortunately a neighboring business (RV One) would not assist us having not purchased the camper there. Majestic Truck Services did a great job communicating and working with our insurance company. We now have our camper back and were very impressed by the great level of service those two individuals and staff provided!

I unfortunately hit a deer with my car one night which completely mangled the front, passenger side bumper and headlight, clear back to the wheel well and dented the underneath side of my radiator after tearing off my under spoiler etc. A few thousand dollars estimated in damages, luckily I had full coverage insurance, but the guys here at Majestic did a fabulous job restoring my newer Ford Fusion to nearly brand new condition and did so in a very quick and timely manner! They've got an amazing team of professionals working with them and I couldn't have been happier or more satisfied with their work! Thank you Majestic! I will definitely recommend you to everyone!

Majestic did an appraisal of my motorhome because of dispute with a motorhome repair company I had used. They ended up doing the work and did a great job. I picked it up during a rainstorm and did not inspect the work. I got it home and was preparing to leave town on a weekend. I looked closer at the repair work and thought there was a problem. I called Majestic and Tony the shop foreman came to my home and looked at the "problem". He had to consult with a subcontractor that did part of the work and got me an answer at 9:30PM on a Saturday. I then travelled 3000 miles on that vacation and Tony texted me to make sure all was well when I was 1000 miles from home. They went above and beyond in customer service and actual body work was EXCELLENT from start to finish. I would highly recommend!