Josh greeted me when I got there. And was very polite. My car got the oil change in a timely manner. It was brought to the door for me. The report for my car inspection was detailed. Overall a great experience.
Just delivers again! I had a turn signal light go out. When I went to replace it myself, I discovered the wiring was wrecked, not just a simple bulb replacement. I had a trip coming up and needed it fixed ASAP. Just was able to get me in and fix it the next day!
I had used the same person for over 20 years to service my vehicles and he had retired so was looking for a new place to trust. After reading the reviews, I think I have found it.
Needed my oil changed and scheduled with Just Automotive. They were friendly and accommodating.
It was easy to schedule and pay for my appointment using my phone.
I love Just!! Chad is professional and thorough, Josh is caring and responsive. They are great to work with and take care of my car for me. I am loyal to them and they are worth it!!!Thanks guys!!!!
Just is a great place to have your vehicles serviced. I've been using them for several years now and I'm totally satisfied with their ability to make repair and maintain my vehicles as required, plus I get a free oil change periodically.
I’d heard great things about Just Automotive and I’m happy to say they are all that and more! They accommodated getting my car in on short notice, made a service plan, and when they performed the full inspection they sent me a link with the details, plus photos, of how it turned out. They sent a detailed estimate and worked with me for what I wanted to prioritize vs wait on. Communication via text was so helpful so I could take my time to process the information, as well as respond when it was convenient vs trying to play phone tag during the work day. I had a great relationship with my previous mechanic and was sure I’d never find another place I’d trust like that, but that apprehension is now a thing of the past! I’ll definitely be back and will send others their way as well.
Five Stars
Got 3 new Tires, Brake pads & Rotors & a new battery for my Audi Q3
I like how the battery is a 30 month warranty.
My car is safe for highway use & ready for snow!
I will return there.
Every time I get my car serviced here, the staff is friendly, the service is efficient, and the pricing is very reasonable. I always have a great experience and trust them with my vehicle.
I broke down while traveling through Iowa on the day before Thanksgiving. Luckily, Just Automotive was nearby and truly saved the day. They arranged a tow for me to their shop and stayed past their closing time to inspect my car and see what was going on. They allowed me to leave my car in their lot over the holidays while I arranged a tow back to my home state, and drove me to wait at a nearby gas station for my ride since my car was not able to drive. Friendly staff and great service who made a stressful situation much more manageable!
We had a roadside emergency and these guys got me right in. They did a thorough check, got us out quickly, and even left a thank you gift in the car. Even checked up with me the next day to make sure we got home.
I took my car in because I was experiencing a rattle. I asked the technician to treat my car as if it was their own child driving it. They got approval to do some diagnostics and said it would not be worth fixing and it was time to buy a new car. They very easily could have suggested I fix it thus spending more money with them, but I appreciate the honesty.
Always great service, amazing staff and I love how I get a report and pictures of issues with my car. They have noticed things other shops “fixed” and didn’t .
I always have a great experience at Just Automotive in Williamsburg! They go above and beyond with their customer service — from quick, reliable oil changes to the extra touches that make it such a friendly place. My toddler loved the surprise little puppy stuffed animal on her seat after our last visit and the fun treat bag they give out. It’s those small things that really show how much they care about their customers. Highly recommend!
Very thorough diagnostic assistance! The shop also has a nice area to wait - that is child & mom friendly. They were very helpful in helping me formulate a plan to fix my vehicle. There was a surprise customer gift in the car when I was done that made me smile! 😊
Just automotive is above most if not all other service shops I’ve been to and outclasses dealers in service and care for your vehicle. Each time I visit, just automotive is friendly, courteous, and very thorough with the maintenance they perform. Chad at the desk at the “Station” location in town is always down for some good car talk. Don’t be surprised if you end up with a new stuffed animal for your youngster after you pick up your car! You’ll be amazed by the digital inspections that they give you access to. Pictures and explanations of exactly what is required so you aren’t going to the counter blind. If you are looking for a repair shop or just have not had a chance to give them a call, just do it!!
Had a tire come off my lifted jeep. They replaced the rotor, wheel stubs. Got me the same wheel lug nuts to fit my wheel locks and a new rim. Had it completed in a day 1/2. Just awesome. I am running 37" as well.
I am 74 yrs. old and have been to many auto dealers over the years for my automotive repairs. Hands down , Just Automotive was the best experience to date.
Josh, was so helpful and very pleasant to deal with. The repair was scheduled quickly and the repair was exactly as it should be.
I will be using Just Automotive from now on and I highly recommend them for anyone that is tired of being mislead and riped off by automotive repair shops.
They are always helpful. I was having trouble with my transmission. They didn’t give up until they found the correct solution. Parts were ordered and repaired quickly! They also left a surprise gift for my kids in their car seats. Just Automotive really goes above and beyond!
As always, great service. I am impressed with how kid friendly it is. The waiting room has a car mat with box cars and other toys to entertain. After the service, both my kids were super excited about finding a cute stuffed dog waiting in their car seats. Highly recommend Just Automotive.
Traveling from Illinois and my car broke down in Williamsburg. The team at Just Automotive called a tow immediately and had me back on the road within 2 hours. Amazingly helpful and courteous! Would HIGHLY recommend!
This was honestly the best service I’ve ever experienced. We were halfway through a move across the country when we got a flat tire on I-80. We called the nearest place and they got us right in. The service was outstanding. They were so kind. They recommended some excellent restaurants in town where we could grab lunch while we waited. They texted us a full report regarding our car when it was done. We were also surprised by how affordable it was also.
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