What clients say about B20 Auto in Clear Lake (IA)
The owner told me he'd call me before he picked up my vehicle at the repair shop so I could get things out that were left in the vehicle and I could give him the title. HE DIDN'T! He picked up my vehicle and took it to his junkyard and it took me RHREE WEEKS to get payment for my vehicle. They also went through my entire vehicle, stealing tools and anything of any value. They went through loan papers and had possession of my house keys. I later learned that there is a history of stealing items from vehicles that they purchase. BEWARE!!
The lady that answers the phone and the younger gentleman that helped me get a tire were friendly and very helpful. The only negative I have to say is it was a muddy mess out there, granted it had just rained for the past 2 days. But they didn't have anything like pallets or cardboard leading to the office. So not really ever being out there personally before I didn't know what to expect, or I didn't even think about it. Lol. So needless to say my tan crocks got a little muddy and I just about fell on my ass trying to jump a couple tires that were on the ground off to the side. But other than that it was a great experience
Don’t appreciate about getting told one price about a motor got told I could have a motor for 400 bucks keep in mind it is a junk yard motor then they jacked the price up by double. Will not be doing business with them any longer. Will be going somewhere else
they have a lot more $1500 cars then the last time I was there but the people were as nice And a ton of cars for pulling your own parts and huge money saved
Ron Waller
Gene was supposed to come get my car on Saturday, no call no show. Again on Monday and Tuesday same results then Again Wednesday same thing. Very un reliable very un professional
Ended up with a popped tire couple miles past this place, came and got me and my stranded dog along with my truck, helped me out and treated me more than fairly, got rims and tires that worked for my truck and spent the day at a great place with great people. The first place I mention when anyone asks me anything about parts or needing anything automotive since that day. Can't praise enough!
Gene was a great nice guy to deal with when I sold them my vehicle to junk however whoever owned the house, younger lady, was extremely rude and disrespectful and was swearing at me all because the lady in the office told me to pick up my check at the house. the younger lady told me I’m not allowed to go into the house even though I was just grabbing my check and leaving, I definitely don’t feel welcomed coming back because of her, Other than that gene and the lady in the office was nice and very helpful.
Pulled 2 emblems from an old ford, weren't even in great condition. Old guy in office assuming he's the owner wanted ful retail price of $20 for each. Set them on the desk and told him to have a nice day. Yard is a disaster to say the least. If your trying to find a part for your car be prepared to pay retail prices. Not recommended.
Gene is a great guy, happy to help in any way he can. Free to pull your own parts if you're in a rush, or the guys can go out and pull it for you. Fair prices.
Got an employee to actually take me to the car and I didn't have the right socket so he walked all the way up there and got it for me the proceeded to watch for a moment to make sure I didn't need anything else..Thank you so much Randall Wyatt and Dave
Very good yard for parts. The guys there are excellent and know where to find everything you need. They will also help pull the parts and go the extra mile. Great prices too. The lady in the office is ok but doesn't seem to know alot but directs you to the guys. It's pretty clear those guys are probably over worked and under paid but overall great place.
Went there today to see if they had any trucks for sale. The lady at the office didn't know anything. This is after the boss told me to come down and look and I wasted my gas to go look. I'm definitely not going there ever again
My first go to place everytime for all my auto parts needs, they always take good care of me, they even carried a door out to my vehicle for me that I bought from there
First off the man who owns B20 Auto Gene has to be one of the nicest guys I have met . He is also a Veteran . Anyway if you need a part stop out and visit Gene or any of his employees and they have a market full of parts and they most likely will have your part . But I would call first to check if they have your part or not to save some time .
Great prices as you pull your own parts, Friendly people to deal with. They are very helpful and can check inventory for you or point you in the right direction.
B20 auto was a great experience. i was looking for something specific. the lady at the office wanted to know exactly what i wanted so they could help me the best. she was nice, helpful, and knowledgeable about what i needed done. i paid for the service ahead of time and i am to get a courtesy call when everything is complete. I would recommend this place to anyone looking for a car part in a hurry. fast and friendly service that didnt cost an arm and a leg. :)
Friendly an helpful we moved here from Las vegas needed a car to get us from point a to b the man who runs the place made sure we did not leave with out a car
My go-to place for used car parts. B20 has a decent selection of import cars. I can usually find what I'm looking for. The prices have been fair as well.
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