Lake Towing in
Clear Lake (IA)

I needed a battery boost as car wouldn't start. I called AAA and they set my appointment with Lake Towing. I was home safe as we had snow and blowing snow and crazy below windchill, so I told AAA to schedule me for the next day AAA notified me of the time to come. The driver also called me so I gave him easy directions. The driver started my car and turned my heater on for me. The driver checked my alternator as well. Service was excellent! AAA paid my charges. Sincerely, Joyce Clayton

I had a truck at my home within 20 minutes of calling AAA for service. The driver called when he was close and when he arrived, he was friendly, personable and professional. Five star service!

The guy who came out, was GREAT, fast, on time , answered all my questions, etc. Very much, would recommend 👍 I went through ,my road service, so I'm not aware of the pricing. I definitely like this company, over the 1, they sent me out few yrs ago! Ty Lake towing!

From the time the driver arrived until he dropped me someplace safe to wait for a ride, which was 2 hours away, I felt like I was getting good and honest service and advice. I was able to get my car fixed by a service i did not know and again felt i was treated well and honestly. I owe that to the tow company as they provided a recommendation when I asked for one. Thank You for helping me when I found myself stranded in a community 120 miles from home.

Lake towing communicated with me throughout the process keeping me informed as to when they would be able to pick up my vehicle. Was taken care of in a timely manner and delivered to where I needed it to go?.

Thought we needed to haul it to be repaired. He was able to jump-pac it to start but the electronic brake would not release because the computer had gone haywire. Ended up winching it onto the truck bed & hauling it to be repaired. Thank you so much!!

Great working with these people, they recovered our truck, and stored it for us! Very helpful very professional! While everybody else tries to scam you these guys keep you running!

I wish you would have contacted me sooner, so I could still remember his name. This young man came early to the site, was very kind and professional and did his job with such incredible precision that he was done in less than thirty minutes. I would highly recommend Lake Towing, without question!

Terrible blizzard weather condition in 13 car accident on I35, however tow driver was positive, focused and did his job extremely well. Thanks for your great work helping during a challenging situation.

Horrible customer service. I called to see if they could help get my truck out of a ditch during the blizzard, and the guy acted like I’d been calling him a thousand times—when it was literally my first call. At first I gave him the benefit of the doubt, figured he was overwhelmed with calls. He told me to call back after lunch, but still had a nasty attitude, yelling and saying to call back hours later. Took everything in me not to tell him how I really felt. Thankfully, Cody Bonnstetter Auto Body & Towing answered the phone respectfully and professionally. They let me know it would be a few hours but put me on the list and eventually got to my truck. Thank God for businesses that still value good customer service—sadly, not everyone does.

HIGHLY recommend Lake Towing. My battery was dead and they came a got my car started within 30 minutes of my service call. I think my service guy's name was Jared--he was awesome. Pleasant and professional!

We called this company to schedule a tow for our work van that decided it wasn’t going to start. Everything went smooth from the initial phone call to them coming to grab the vehicle. Once they got to our air b n b, I was able to get the van running and the employee was super great about it all! I paid him for coming all the way to my location and I’m very happy with my entire experience with these guys! They seem like great people! If you’re in need, give them a call! Oh and I should say that they were actually on time for the pick up that morning! Never had that before with any other company!

Was timely getting to me and got my car loaded in no time on the flat bed, I have no complaints, and will definitely call again whenever I need a tow. Good price for the distance he had to drive.

As previously, service from Lake Towing exceeded our expectations. From our initial request through its completion, our experience with Lake Towing was seamless and stress- free. Communication was excellent, keeping us apprised of the situation. A special thank you to Trevor, Lake’s technician; He is a real professional.

Our tie rod broke as we were exiting a gas station leaving us stranded for a bit. Thankfully we hadn't gotten turned on to the highway and up to highway speed or this could have been a different story. Called AAA, they got us connected with Lake Towing. I believe the driver was Todd Hansen. He was very kind and helpful! He got the vehicle on the trailer and hauled it to the dealership we requested. Very good experience and will be keeping Lake Towing in mind if ever needed again! Would recommend 100%!

To anyone looking for a tow… please read. Food for thought. I’m writing this after reading many of Lake Towing’s one-star reviews and the owner’s public responses. While the company has positive feedback, the tone and behavior shown in the negative review replies are alarming. The owner frequently responds with sarcasm, personal insults, and hostility instead of professionalism or accountability. In several instances they mocked customers, made inappropriate personal comments, and even referenced private details such as the state of a marriage and where someone worked… information that should never be used in a public reply. This pattern goes far beyond poor customer service. It reflects a lack of respect, emotional maturity, and basic professionalism. Publicly belittling or ridiculing customers is unacceptable for any business, and using personal information against them is deeply concerning. These responses made me question how safely and respectfully customers (especially a single woman like myself) would be/are treated in real interactions, not just online ones. I hope this company reflects on the impact of this behavior, because professionalism isn’t just about towing cars… it’s about how you treat people, especially when there’s conflict. Unfortunate, that this will probably get a snarky/high school girl response. Just wanted to warn other women thinking about calling this company. This definitely is not a company I want to support.

My truck broke down at a stop light, at a busy intersection, with weekend traffic. My driver very quickly wheeled into position and got my truck loaded within a few minutes. We only needed it taken down the street for repairs that were already scheduled. Unloading a vehicle with a dead battery is no easy feat. Although we got the truck running momentarily... It quicky died again before we got it completely off loaded. This proved to be where the professionalism really kicked in. By manipulation of the tow bed and hydraulic controls and some fancy maneuvering, he was able to successfully reposition the truck and finesse it off the tow bed. Placing it safely into a parking spot without incident. Mind you, a truck with no power will not shift into neutral. Therefore, it will not roll. So to be able to coax my truck off the tow bed and place it gently into place on the ground was a major accomplishment. I highly recommend Lake Towing! Thanks again!

Per previous review from Kylie. 3 days?? It is now 48 hours since the vehicle was picked up. I KNOW because I was there. It was picked up this a.m. Do we need to attach the police report? You were rude as heck to a woman who had no idea what she was to do in the situation. Had she been informed of the price of "storing" the vehicle, she would have told your driver to leave it there. I have no respect for rude people. You hung up on a customer questioning you prices. You are not telling the entire narrative!

I hit a deer late at night. I called dispatch and they called this tow company. This was a completely new situation for me. The fella who came to pick up my vehicle was very nice, he said the tow was $150 and asked where I want it taken, but he wouldn’t leave the county to go to my house 20 minutes away but that’s whatever. I was never informed of a “storage fee” nor was I told payment was due at the time of tow (like I said, this is my first time.) A day and a half later I had my car picked up and had a bill of $375. I called four times to speak to somebody about the bill because I had questions and wanted clarification. The man on the phone was extremely rude and unkind. I said this was a brand new situation for me so I had no idea the rules or standard, and I said I wish the communication at pick up had been better because I would have told him to turn around and leave my car. Completely unexpected bill, and extremely rude people! He told me to use this as a learning experience.

Very timely. Seemed like I just called and they were right there. Professional and personable.

From the first moment of contact I was impressed. Most garages you contact are great at work but poor in customer service. But these guys were awesome! Great, friendly customer service. Very reasonable for towing, especially the distance I needed. I would definitely use them again. Highly recommended.

My Challenger lost power/broke down in Mason City. Trevor from Lake Towing showed up and was extremely helpful. Me being extremely frustrated, Trevor not only got my car started but also took it to where I needed it to go for further inspection. Very polite and helpful. 5 stars all the way!! Thank you Trevor and Lake Towing!! Very highly recommended.

Nobody wants to go into ditch but it happens. Huge thank you to the guy that came and pulled me out up on Eisenhower Ave this evening. I have nothing but gratitude for him and his promptness as well. I will keep only your number in for towing from now on and will recommend you all over. Thank you so very much Lake Towing

I had a flat tire Sunday afternoon. Todd not only came to assess my tire (found where the leak was coming from), but he plugged the hole & I was on my way to Mpls safely. My towing company thru my insurance was unresponsive in a timely manner. Please use Lake Towing if you want great service.

We were stuck on the side of the road with a flat tire on our RV. Two gentlemen came to our assistance quickly and worked in the rain to change the inside tire on our rear dual tire. I can’t thank them enough! They were friendly, helpful and efficient. (We had an appointment that we needed to get too and they sent us on our way in plenty of time to reach our destination! )

Todd was great! Gave us an accurate estimate of when he could get to us, confirmed it was a vehicle issue that would require a shop to correct, helped us pick a shop, helped us look for a rental (8pm on a Sunday), dropped the car off at the shop and us at a nearby hotel. Couldn't ask for better service, and at a reasonable price!

I was stranded and needed the car to be transported. The person who answered my call was very polite and sent a truck. It arrived in a reasonable amount of time. The driver/operator was a very nice young man who took care of business in a professional manner but also was willing to converse politely. The cost was reasonable as well. All in all, a great experience.