Walmart Auto Care Center in
Waverly (IA)

the worst place they broke a part on my engine and didn't told me nothing about it. I found out next morning because of the noise under my truck hood shame on Walmart and those "mechanics " that works there i could have an accident and on top now paying extra to a real mechanic to fix what they broke on my truck, really bad people there i will never go back

They don’t make appointments but if you go in you can wait? Can’t put your name on the list or anything was going to go grab lunch while I wait 20 mins but the guy was EXTREMELY rude

Asked for tire to be checked for leak and didn't do it. Asked for could items to be checked and didn't do either.

-500 stars if I could. Trying to call to get a price on a car battery. Been sitting here listening to the phone ring for 27 minutes now. And got no one. Don’t come here.

They don’t make appts for oil changes anymore…. It took at least an hour to complete the oil change when they did take appts. Who has time to Lolly gag and wait to see if they even have time. Must be trying to find themselves out of that business

I used to be able to make an appointment to get my oil changed, but then they changed it to no appointments. But, the last two times I've tried to get my oil changed, it's by appointment only. It doesn't make sense.

The shop was helpful to me

I bought tires the shop was kind of slow and they kept stopping to help other customers. Price was cheaper than all the others I called.

Horrible customer service! Ridiculous. To say the least

Very friendly techs. Got in quickly. Very good experience.

I just happened to be passing through Waverly and got a flat tire, long story short being an African American and a majority Caucasian environment. I came in after an young white lady neither had appointments.Yes we understand you have appointments first, but I was pushed all the way to the back of the line! From entering at 10:30 am writing this review at 1:30 and still no car for 1 flat tire. Horrible service I will NEVER return for the way I was treated because of my Race.

After being hung up on by one shop and told to check junkyards for my tire size by another, I called Wal mart. They had the best price, reasonable turnaround time, friendly customer service. The rep made sure to note my special instructions in regards to operating my vehicle. Also they had my oddball tire size in stock. They didn’t try to sell me on anything I did not need. I have no complaints. This is the first time I have used them in a couple years and once again have had good service. The techs and salespeople are doing excellent work!

Great group of people that work in the Auto Center quick reliable service very helpful when it comes to tires and oil changes

They put the wrong tires on my van. They didn't mischarge for them but they were not the ones I said I wanted.

Just took 3.5 to get my oil change. Showed up a little before 2. Was told it would be a 1.5 hour wait I understand waiting. I’ve never gotten out of this Walmart for an oil change in under an hour. I figured I’d be there for about 2 hours and still have time to get the things I needed to do done. Nope! I was leaving at 5:30. On top of it, at the end, they told me my keys were in my car. They weren’t. They had to look two other places before they found them in someone else’s car. I finally get out to my car and it didn’t start. I’m sure they left a door or something open, causing my lights to stay on, but seriously?! The gentleman who jumped my car was very nice and helpful (I think his name was Brian?). Other than that, it was my final straw with Walmart’s auto service. It’s my own fault, I should know better.

Sasha is rude and needs an attitude adjustment if you don't like you're job work somewhere where you do.nobody deserves to be treated the way she treats people.

Takes far too long to get done. Two plus hours on a Thursday afternoon for an oil change.

Nice young guy named Jimmy

Got a battery had what I wanted

The staff here is very helpful

Excellence service, with double-checking facts to assure the best service possible.

Very convenient and friendly, but not speedy. They're usually busy, so expect to wait.

AWESOME to work with and HONEST.....very FRIENDLY!

Service is good once you can get help

Had two new tires put on the front of my wife's car, less than a week later she started experiencing a severe tire shake. I took the car back to wal-mart for them to inspect but was told I needed to "stop being cheap and buy new tires for the rear", what I found funny was I had in fact done so just two weeks previous. I decided to take the car to the tire shop down the road where they found the front driver wheel missing balancing weights. GO FIGURE! Moral of the story I should have in fact stopped giving my money to Wal-Mart and taken my business to a real tire shop. Sometimes you really do get what you pay for.

Wait is usually longer then expected. Always nice friendly staff. Overall a great experience.

I have always had issues with the fact that they hire untrained idiots to work in the auto center but here they miss placed my old tire I wanted back... I had to threaten to call the police to get it back... out of the employees trunk...really he took my bald tire.