What clients say about A1 Griffith Auto Parts & Glass in Griffith (IN)
I called about an alternator. The gentleman's name was Rudy he was very polite good service and fair price I would recommend A1 auto parts for anybody looking for used parts for their cars
I went in there today thinking I needed a new rim and Rudy was honest enough to tell me that it can be repaired so instead of spending $700 on a rim I ended up getting it repaired for $220. I definitely recommend anybody who's looking for Honesty because it's so hard to find when it comes to looking for car parts or anything like that With a vehicle. I also like how he took the time to even look for a rim for me that was hard to find In case the repair of the rim didn't work out. I forgot to mention that 220 was with a new tire also.
Great people to do business with and are very reasonable on their prices. We were looking for something a little out of the ordinary, and we were able to find it here. Rudy was very helpful, from his promptly returning our call, to his taking us into the yard to look for what we needed, and then helping us load our purchase. We will definitely use them again.
A1 Auto Parts and Glass absolutely came through when I needed them most. I needed an alternator and a battery, and they were the only place that had both parts in stock. On top of that, he stayed open and waited for me on Christmas Eve so I could get there and pick everything up before everyone closed for the weekend. That kind of customer service is hard to find these days. Friendly, reliable, and truly went above and beyond. I highly recommend A1 Auto Parts and Glass!
I highly recommend A1 auto parts. Rudy helped me surprise my fiancé with a transmission for Christmas, ensuring I got the right part and arranging a pickup time to keep it under wraps. Thanks, Rudy!
Will not give me my refund and when trying to call to talk to someone they block my saying it no longer in service which is a lie real bad customer service
The people at Griffith Auto Sales, we're very good people to deal with, I'm from Michigan and they were in Indiana I seen him on the internet. Call them have some for a transmission. I talked to him twice a loaded it up for me in my car. And had a good chat with him for about 20 minutes great people.
Called for a replacement window for my ford edge , I was helped by Rudy , he had the part ready for pick up before the end of the day ! , amazing price ,Thank you so much for the help ! Will be coming back for any parts I may need !
Rudy was truly a blessing today. He helped me tremendously during a very troublesome time. Amazing customer service and genuine passion and knowledge from the best parts establishment ever. God bless you greats guys at A1!!!!!
-Chris
I accidentally ordered a part for local pickup when I'm 3 hours away. I gave them a call and they were very pleasant over the phone and shipped my item free of charge.
Rudy was very helpful. Removed my blower motor from a vehicle and was ready to purchase within 10 minutes. I highly recommend this business for used part purchases.
Ron Scartozzi
By far some of the best customer service I’ve encountered while picking up a 13’ mini cooper transmission.
When arriving & getting out of my vehicle after a 2 hour drive, I heard a hiss coming from one of my tires. Noticed I had a small , screw size piece of metal on my tire causing a leak. Right away I rushed towards the office to see if they had any plugs for a temporary fix but instead, Javier pointed me to the nearest tire shop (less than 5 minutes away) to have it properly fixed before returning to my 2 hour drive home, only this time with a transmission in the trunk. Not only did Javier help me find the nearest tire shop in an unfamiliar area for me but had called them to let them know I was arriving. After taking care of the tire leak I headed back to A1 Griffith which then had Javier put the transmission in the trunk of the vehicle I arrived in. Not only did I receive what I was expecting & hoping for but ended up staying around an hour longer chatting about cars & car parts with Javier, which show cased his knowledge and care for cars & car parts.
The transmission has now been installed & I couldn’t be happier with my purchase. The Mini drives better than when I bought it 5 years ago. Thank you so much Javier & A1 Griffith!
Went to get a remanufactured battery. Rudy was great with his help and awesome service. Their pricing was also great! I would definitely recommend them.
Rudy provided phenomenal service. I inquired about a part needed in Las Vegas and advised him I'll be picking up. Ran into issues getting there so couldn't make it during business hours so he came in on his off day to take care of things. Highly recommend
The guy working the desk name Rudy, and also the park guy very helpful. Help me with everything and also help me out with a refund. I'm apart when it was clearly my mistake.Definitely.Will do business with them again
I recently purchased a headlight for my BMW X3 and Rudy was fantastic with getting me the part I needed and a lot of good advice as well. I would definitely buy from Griffiths again and I recommend them if you are searching for auto parts for your vehicle.
It has truly been a long two days, but thanks to Rudy for saving the day. He went above and beyond to assist with our issue and also helped substantially with the price.Please don’t hesitate to stop by to have Rudy and his crew to serve you….
Needed seats and door panels for a customer unit. 4/12/24 Called A1 after finding them online. Rudy sent me pictures of what he had. Pics of door panels did not disclose damage. So we agreed on a price. 4/15/24 I sent my driver to pick them up and deliver them to my shop 10hrs away because shipping seats and door panels get damaged in shipping. We get the door panels out and find that the left door panel is broken and missing the plastic. Was not informed of the damage. None of the small plastic pieces were with the door panels to cover the bolts. I called Rudy and he had someone go look for them. Two days of dealing with Rudy and he would say I'm going to work with you here. I called 4/18/24 and Rudy says I have the pieces here but it will be another $40.00 to ship them to me and he would put 20.00 of his own money with it and only charge me 20.00. This place is a racket. I solved the door panel issue with a new one from dealer. Rudy told me he sells the door panels for 300-400 each and he was making me a deal on them. Well Rudy the new door panel was right at 400. The seats looked good in the pics and were as i expected. I live 10 hours away from this salvage and was relying on honesty from a salesman who talks a big game for himself and whoever he works for. Was told they would refund $50.00 for the door panel if I drove it back up to them. Why not ship the parts to me for the door panel not being usable. I had to hang up on Rudy due to his inability to have a reasonable conversation over a handful of pieces that they didn't put with the door panels and the damaged door panel. All their calls are recorded according to their phone message. I asked for complete door panels. Go back and listen to the conversation Rudy. Shady is all I can say. Buyer beware.
Rudy was great. I needed some parts but they were to expensive to ship so he held on to them for me until I was able to make it in the area. I was only able to come up there during off hours so he made sure to put my parts in a spot where I could just swing by and grab them. Very helpful and great customer service. More businesses should treat people the way Rudy does. Will definitely use A1 griffith auto parts in the future and will recommend to others as well. Thank you Rudy!!!
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