Midnight Blue Towing in
Crown Point (IN)

I had the misfortune of getting stuck in deep snow , on Morse St. and West 136th Lane this morning in Cedar Lake. I was quite upset with myself, and nervous about what the charge would be to get set back on the street. The police officer and your tow truck driver were very kind, and patient with me. I met the tow driver at Luke's to pay him, and he told me there'd be no charge, as it only took him 2 minutes to get my lightweight car on the street. I was SO relieved and grateful; I'll never forget Midnight Blue Towing, and would like to publicly recommend them! Thank you, thank you, from a relieved customer in a crisis!

Your tow truck drivers are dangerous! I was on South 63 in-between Clinton and Terre Haute Indiana. They about 2 or 3 car lengths behind me, towing a semi truck cab. I stopped at a red light. I watched in my review mirror the driver swerved into the left lane to get around me, blaring his born so the cross traffic would know to not move. Everyone is lucky there was no car in the lane next to me, they would not have been able to stop. He would have rear ended me or someone else going at a high rate of speed. They had no chance of stopping in time to avoid an accident!

Waited almost 2 hours for a tow truck from midnight blue towing despite calling them 3 times. Phone support customer service was very rude. Still charged $180. Tow trucker was very nice though but I won’t be using their services again or recommending them to anyone.

Teach your kids not to get into accidents and I don’t have to tow your car. I ask for the keys he put them in a locked box to prevent me from getting items out of my car. No safety vest on the side of the road. When asked “I don’t need one”

Conrad was very nice and helpful. Service was quick and reasonably priced. Definitely my go to company.

I tried a lot of tow companies in the area and few towed motorcycles. They did and answered fast so the got my business. And I am glad they did. I scheduled a tow the next morning for 9 o'clock and at 8 :59 the drive was pulling up to the hotel I was staying in. Took time and care with my motorcycle. And the driver was very easy to have conversation with on what could have been a awkward ride to the Harley shop. If you need a tow truck I highly recommend this company. From the dispatcher to the driver they were amazing to deal with.

My vehicle was towed to this place after someone hit it outside of my job while it was parked. It was towed by the city without my permission. I went to get it immediately after I discovered where my car had been towed. They were very rude and tried to price gouge me! I will never recommend or use this place ever!

Wonderful experience! The driver was able to determine what was wrong with my car, when it wouldn’t start or take a jump and told us how to fix it-loose battery cable. Saved us a bundle of money!

TERRIBLE CUSTOMER SERVICE. Driver lies. Didn't care if he damaged my car. Owner didn't care to hear customer's side of the story and backed up his shitty employee. DO NOT USE THIS COMPANY!!!!

We live in Michigan City, but we were in Crown Point for the day for a summer camp my son had. On the way home, I had a major issue with my axle and drive-shaft, which left my son and I stuck in the middle of a busy intersection in a city that we aren't very familiar with. I Googled towing companies in the area and called the first one that showed up. They weren't near my location, so they recommended this company since they would be able to get to us quickly since we were stranded in the middle of a busy street. I called, and they had a truck out within minutes. Very friendly and professional. Treated me like a real person and not just another customer. He was able to get my car on the tow truck, which would have been a difficult task for most, and had room in the cab for my son and I. They offered us bottled waters and even asked if it was okay to give my son an individually wrapped pack of doughnuts, which was super nice of them and made my son happy, and yes, they asked me first to make sure it was okay for him to have them. This company went above and beyond, which made an otherwise very stressful situation a lot easier to handle. Before I forget to mention it, I'm not going to list an exact price because due to gas and insurance prices, their towing prices could always fluctuate a bit, but their prices are the best I've seen anywhere recently. More than fair. I highly recommend this company if you ever find yourself needing a tow in this area. I was dreading the bill, considering it was a roughly 30-40 mile tow to a different city, but I was very pleased with my bill and the service that we received. If you need a tow, do yourself a favor and call these guys first. This was the best experience I've ever had with a towing company all-around. Thank you guys so much. You literally saved the day when my son and I were stranded miles from home, and we're very grateful for everything.

I had to wait a bit because of a major accident. But the employees that picked me up were some of the kindest people. The driver diagnosed my problem, which saved me $1,000’s I will definitely use them if needed in the future.

The guys here were amazing! Went to get my car out this morning and they were all very kind and so helpful they didn't have to but they helped us with air in our tire and jump starting it and made sure we got out of there safely couldn't of asked for a better team thanks guys!!

Gentleman came with flatbed to tow my truck to my residence. Very professional and kind. Got my vehicle home and made sure it was back into my garage. I would highly recommend Midnight Blue Towing!!! Staff went above and beyond.

Extremely prompt service when I was an hour from home and needed a tow following a minor fender bender. Anthony was very nice and let me ride back to the shop with him. He was good company after a tough day and put my mind at ease about the entire situation. I hope I never need a tow again but I’d use Midnight Blue if I do and will definitely recommend them others.

I just have to give a HUGE shoutout to Josh at Midnight Blue Towing (out of Crown Point). On our way back home from Cedar Lake over the weekend (we live in Chesterton), a pulley snapped causing my serpentine belt to completely shred and break on my Jeep. Life happens, but when it happens with your baby next to you… it’s just scary. We called around for a tow and everyone was busy or couldn’t accommodate our needs. By the time we came across Midnight Blue, I was in pure panic mode explaining we had a baby and needed to make sure he not only could travel safely in a tow truck, but that we could be taken care of quickly so that he could be fed in a timely manner. They told us 30 minutes and got there in 25! Josh was AMAZING! He unhooked the base of our sons car seat for me while my husband transferred the baby to the truck, made sure to get all of the shredded pieces of what belt was left out of the engine bay and confirmed my husband’s suspicions about the pulley. He was so kind, understanding and very knowledgeable! He also was great to talk to the whole way home, calming my mama heart down. Once he got us and the Jeep back home, he made sure it was safe enough (cooled down) so that he could park it where we needed it. The extra things he did for us may seem small to others, but to us, it meant the world. We all made it back home safe and relieved. I like to think that Josh was a BIG part of that!

DO NOT USE THIS TOWING COMPANY! This towing company exhibited the worst customer service I have ever experienced in my entire life! My son used them for the first time to tow his car. These people picked up his car from Meijers and took it to THEIR business instead of taking it home WITHOUT my son’s permission. My daughter took my son to go pay the tow because the guy he spoke to told him he had to pay it first before they can drop his car off. From my experience, you usually pay AFTER the car is dropped off.? Then we had to pay an extra fee for them to take the car home from their business which they never did. My daughter and son had to sit there and wait for a long time for this guy to get to the office. When my son called him to ask where he was at, this guy got nasty and started calling him names. Then my daughter gets on the phone to see what was going on, the guy starts to call her names.?….My son finally pays the tow and goes home to wait for his car to be dropped off. I called the company to put in a complaint and to find out what happened..the same guy answers my call, I asked him what happened…he starts off with the name calling AGAIN and was very rude and disrespectful. I mean I’ve had bad customer service before in the past but this right here I have never had to deal with. Then we argued on the phone. This guy calls my son after I hung up and tells him he’s not dropping off his car. I had to pay more money to get another tow company to pick up the car from this place. The tow guy who dropped off my sons car was very polite and professional, he even mentioned how Midnight Blue Towing has a bad reputation which I never knew. Also, when I talked to this crazy guy at Midnight Blue on the phone, he sounded intoxicated. He was very rude and disrespectful. I’m so upset and angry about the way my children and I were treated, NEVER AGAIN!

Very friendly great price & fast service! Definitely will use them again!! Ps..they also found my kid ( new driver) he didn't know his precise location!!!

They were great! I was helping my friend get her car towed from Crown Point, IN to my mechanic in Park Ridge, IL (someone I trust). Midnight Blue Towing was quick and friendly. They gave my friend a ride back to her place, as well. I'll definitely use them again!

Had my vehicle towed to the shop today. Tow man named Micheal was so nice, extremely polite and professional! Thank you Micheal for getting the job done so quickly and also for recommending that I take off my steering wheel cover, and cover up my seats! 5+STARS for you Micheal! It was so nice to meet you!

My family and I had a blowout on I-65 on Christmas night. Paul had a truck out to us quickly and got us out of an extremely dangerous situation. The following day he also had his guys help with getting the spare on. Paul and all his workers were very courteous, efficient and professional. I would highly recommend Midnight Blue Towing.

Can’t thank midnight blue enough. Had the whole family with me coming back up from Kentucky when we broke down in Lafayette yesterday on Labor Day. I needed a tow all the way back to Hammond and insurance roadside wanted $700 and took hours to even find me a tow. After waiting countless hours with tow ETA, I called midnight blue, didn’t charge me anything near $700 and was there very quickly and got us home. Appreciate them greatly for the wonderful experience and how helpful they were!

I was very impressed with their customer service. I called because my car would not start. They were very friendly and quoted me for the tow. In my experience, Midnight Blue is CHEAP compared to other companies that i have used. I was very impressed by the quote. They made an appointment for me for the next day as I had requested. Fifteen minutes before the scheduled arrival i tried to start my car just one more time. It started. I called and explained what happened and felt bad to cancel but also cancel on such short notice. The man on the phone was so polite and didn’t make me feel worse, he assured me that it was ok and they were there for us if we ever needed their services in the future.

They were wonderful! After standing on the side of the road for nearly an hour waiting for another tow truck company, we canceled and called Midnight Blue instead. They were there in 5 minutes on a Saturday morning, got us loaded onto the truck quickly and helped us find a reputable auto repair shop that was open on weekends! Highly recommend!

I was so thankful that I called them. Our driver Mike was punctual and just a great guy. He went so far about and beyond to take care of my family and I in multiple different ways. Also was careful with my car and a good driver. The price was very far and he wanted to make sure we were taken care of before he left, on his own time.

Service was great! They answered their phones during the wee hours and they arrived in less than 2o minutes. I will definitely be using them again if I'm ever in a jam. The driver was also friendly.

This company was great to deal with. Had a vehicle break down up near Hammond, but needed it towed down to Indianapolis 2.5hrs away. Long story short, after first calling 7 other places in the area and getting ASTRONOMICAL, take-a-hike quotes, these guys came in and saved the day. Thanks again for being reasonable and honest.

Okay these guys are five stars all day driver was super courteous, was early. They were a better price than three other companies I called locally. I save them in my phone book and I will recommend them to anyone. I also spoke to several other companies that wouldn't even take my information or just booked the job for the next day. It seems like they didn't even care to get the business they told me call back tomorrow we'll figure it out then. You guys were right on top of it, took care of me immediately. The driver was really cautious with my work truck to make sure it didn't get damaged when loading it and also said he would make sure that the vehicle is locked when I was dropped off at the shop overall it was a very good experience.