i crashed my car and just so happened to be matched with greg for my tow. he was personable, efficient, knowledgeable and really helped lighten the mood. anytime i need a tow i’ll be calling
After waiting almost 6 hours for a no-show from Elite towing company I was very frustrated and thankful that I got a ride home from a friend or I probably would have froze to death!! Was not happy with them at all so progressive ended up getting a hold of haas And right away the gentleman called me and let me know he was on his way and when he picked up my truck he also called and let me know he was on his way. Honestly sometimes it's a phone call that makes a difference. Thank you so much for your service highly recommended!! 10 stars in my book! Thank you!!!
I highly recommend Haas Towing Company! Joe came to my aid today when I was stuck in an alley that was completely covered with ice. My car was in a difficult position, blocking the whole alley. Joe arrived soon after I called AAA Motor Club and very carefully eased my car onto the tow truck bed. He braved walking on the ice to do this, slipping and sliding himself but wonderfully not falling. I greatly appreciate his expertise and his calming reassurance that it would be alright.
My car went off the road in the snow and was stuck on active railroad tracks. This terrifying experience was safely and quickly resolved with Haas Towing. They were thoughtful to extract my car without doing any further damage. I am forever grateful and they truly saved my life!
I cannot say enough positive things about Haas towing. I was out this way for work when I hit a coyote and required a tow. The young guy came to tow my car, I think his name was Greg was so helpful and friendly. He helped make an extremely stressful situation a little easier to manage. I hope to never need a toe again, but if so, I would definitely call Haas again.
These guys are outstanding! I've been a driver for nearly 50 years and have had my share of emergency road assistance, battery jumps and towing needs. I have never had a better experience than with the gentleman from Haas!
Had to get two different cars from Rockton to Loves Park tonight. Andrew picked up our cars and got them there quickly and safely. Every time we’ve needed a tow we always go through this company. Called them when I slid into a ditch last year, and they were there quickly. Their prices are good too. Absolutely no complaints, 10/10 recommendation.
Caught a flat tire leaving a concert at 11pm on a Friday night, in the middle of nowhere, 43 miles from home, in a sea of cornfields. Due to my auto insurance policy's "procedures" on handling roadside matters, Haas had to be dispatched on 2 separate occasions. Their customer service was IMPECCABLE from the dispatcher to BOTH drivers that came to assist us back to back. They were incredibly professional and patient. I would ABSOLUTELY recommend Haas for any long haul/local towing or roadside needs. We are so grateful for their service! Thank you fellas!
Greg was so awesome! I will definitely call his back for any tow I need in the future. He was so sweet and explained everything when I had questions!!! Wish I could rate a 10
I had a fantastic experience with Haas Towing! My driver, Jake, was incredibly friendly, kind, and professional. We ended up having a great conversation while he loaded up my Jeep and transported it to the shop for repairs. He made a stressful situation feel easy and comfortable. I couldn’t have asked for better service. Highly recommend Haas Towing—and especially Jake!
So so thankful for their help. Had a very unexpected flat tire on the highway in the dark. They provided prompt and courteous service, getting me back on the road to home. Absolutely recommend.
I needed roadside assistance due to a flat tire and used my AAA Roadside Service who contacted Haas Towing. Jason came out and he was fabulous! Great attitude, got it down quickly, friendly. Actually made the cruddy situation a lot better. Word up to Haas Towing: be sure to keep Jason on your team!! He represents you well!!
Absolutely stellar service. Josh was extremely helpful with a great personality. The job wasnt especially easy but he continued to work with me and we got a solution.
Very happy with the service. Great customer support and transparent about the timing. Josh was very friendly and I had a great conversation with him while he was unloading our truck. Highly recommend.
I had a towing from this company through my roadside assistance insurance services. They overcharged me $100. Lied about the location they picked me up at to justify the charges. The app my insurance uses pinpoints my exact location with gps at the time I request for services. The location this company is claiming they picked me and my car up at is a 40min difference. I have tried calling and encouraging them to look at the video footage to show I had a 15min tow not a 45min one. No response to me or my insurancecompany. Very disappointed how they've handled the situation.
Broke down with an RV I bought the same day. Was having a really rough day obviously and having to deal with insurance to get a tow, my insurance had a different company come and the guy came with a roll back pickup truck after waiting 3 hours! After an hour or talking to my insurance they fixed whatever they messed up and Hass towing was assigned to me. About 10 minutes after Joshua Rodríguez from Hass towing gave me a call and let me know exactly what he had to do and approximately when he’d be out to me. Within the hour he was there picking it up. I was already there for 5 hours not Hass towings fault at all but my insurance. So I had to leave, I gave Joshua instructions and he got it done. Very happy with the service. I learned to never go through my insurance again Call Hass towing and send your insurance the receipt.
Zach was the best tow truck driver I’ve ever had. Guy pulls up 15 min before ETA drops me off to the shop got me back to work and everything before I was supposed to start. Would definetly reccomended this towing truck company to anyone in the Rockford area
We broke down on our way home from vacation in Wisconsin on the interstate and our insurance company suggested we use Haas Towing. We were very happy with our service. The driver was very nice and very professional! We highly recommend using this company.
I called Haas Towing and they dispatched me Josh. Within 20 minutes of calling, Josh was there to save the day! Everything went great considering the situation I was in. Josh was professional, knowledgeable, and very compassionate. I have never had to be picked up by a tow truck before, but luckily Josh made the ride along comfortable and he was a great conversationalist! I highly recommend Haas Towing all thanks to Josh!
I have had to use Haas towing 2 times in the last year. Excellent professional service from the moment I called to completion of service.. & great drivers both times! I believe Jesse was the name of the driver today, good guy!!
I hope management reads these because you have one amazing employee. My vehicle broke down in the turn lane on Perryville. Zach saw me and pulled over and asked if there was anything he could do. My car has air suspension that failed so therefore it was too low to tow. Zach stayed around to block the lane and put cones out and offered a helping hand. I cannot thank Zach enough for his help. Keep in mind Zach was on his way home to his family and still stuck around and asked for nothing in return. Please cherish this employee because employees like this are hard to come by. Thank you Zach and thank you Haas towing.
Hopefully I'm recalling his name correctly but I just had Jake from HAAS come out and tow my Prius C after it suffered a flat tire and dead battery in a tough spot off of I-39/I-20. Not a good place to be stuck! Nonetheless, he was able to come out and safely pick up my car. He had such an upbeat attitude which really helped better my mood and arrived incredibly quick from the initial call.
Jake even wished for me to hopefully have a better day especially after such a rough situation and it's really little things like that that make such an incredible difference! My mood improved greatly after getting help from him!
Thank you so much for the excellent experience and care for my car! Glad he could laugh at some of my silly bumper stickers I have on my car too! Always fun to find someone with my same sense of humor! :)
If I'm ever in a rough situation like that again, I'll definitely be reaching straight out to HAAS! 100/10 service!
I got stuck in a ditch during a snow storm in Wisconsin a couple of days ago. My roadside assistance connected me with HAAS Towing and they came to the rescue. The Driver Chris called me once he received the notification and he kept updating me of his ETA. When he arrived, he was very professional and took him less than 10 mins to get my car out. I would highly recommend them because of how professional, reliable and considerate they are!
I didn't back into my driveway properly by making a sharp turn in reverse, as my car temporarily will only move into reverse. This rainy day made the soil too wet and the front driver's side tire got drenched in the soil leaving the car stuck where it's at (photos included). I called Haas Towing, sent them the pics of how the car is stuck and they sent a driver named "Mack" to get the car back into the driveway. Kudos to Mack! He was awesome! Even included a tip on the debit card. He even took his own shovel to put the new soil back in place. Haas Towing and Mack saves the day.....and the car!!!
On the first very cold day of this coming winter, my battery died while my car was parked outside. I called my roadside service and they contracted with Haas Towing. Ruben was here within 15 minutes and even picked me up on the corner where I had walked for hot coffee. SO cold and windy!! What a nice man. He got my car running lickety-split and gave me some tips on my battery health. I will call them in a heartbeat again and again. Thank you, Ruben & Haas Towing!!
Jason was very professional and helpful. Can tell he takes pride in what he does. Was quick but yet thorough in making sure the truck was on safely and correctly. After a long night of waiting for a tow, after trying to get my spare tire released from under the truck, I was glad to have a nice person to show up! Would highly recommend Haas!
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