Perfect place to which I keep coming back time and again. Got a complete set of original carpeting for much less than aftermarket part. Thanks Manny! Will be calling you again for sure.

Andre Hryn

05/02/2024 16:27:40

Best auto service parts, got my airbag when nobody else did. Emily is one of the best employees that they also have.

Dhyaa Alshamare

06/17/2024 21:07:42

Must see! Top quality parts. Outstanding pricing. Great service.

Matthew Bringas

06/19/2024 14:36:44

General auto was very helpful. They were very communicative on my part and right on time. Very good and kind customer service.

julio cesar montano

02/29/2024 15:39:11

Been buying parts at general for years always have what I need talk to Manny he's the best thanks manny

Diane Walters

07/03/2024 19:12:17

Great seller, great price, great parts. Super easy to find. Staff super friendly and professional

Steve Heimburger

03/12/2024 17:20:11

Great place to get parts for your car and truck and they have the best customer service

Robert White

05/19/2024 16:54:01

Had the part I needed waiting for me when I got there. Excellent service too. Highly recommend

William Abrahamson

04/16/2024 03:25:47

Good and cheap manny helped me alot and made my purchase easy

ezven rosales

07/01/2024 20:38:15

The sales manager Manny was very professional and helpful. I highly recommend them for any need of service pertaining to your vehicle!

Tornicha Neal

04/10/2024 17:00:45

Terrible service, when you don't want to buy a ridiculously high priced part, they just block you, don't even want to negotiate price at all.

Dan

04/05/2024 16:27:50

Great place to get parts! Awesome people! Great service!

Sergey Moskovkin

05/03/2024 14:09:52

Great experience and good customer service thank you

Myha Truss

04/29/2024 21:00:18

It took me a while to write this review for the rims a purchase from this company. I originally ordered 4 rims from them. I was working with a guy name Jay Hedrick. He reached out to me and told me one of the rims were bad. So there were only three rims he could sell to me. I made sure to ask him if any of the wheels are cracked or bent before buying. He reassured me that there is no such issue other than just curb rash and scuffs. I have emails as proof if they try to deny it. I eventually picked the three rims up after they arrived at their shop. Initially, It took me a while to get the wheels refinished, painted and the right tires before getting them tire mounted at a shop. By then, the return warranty was up. When I eventually got them installed, the workers at my local tire shop told me one of the rims was extremely bent. It was so bad, I am surprised that jay told me by email:"my shipping department looked them over pretty good". I guess they never did or did a bad job at looking them over. By then, It was too late to get a refund since it took me some time to get rim refinished and painted. I had no clue that one was bent until i took it to the tire shop. It turned out that 2 out of the 4 rims they were selling were bad, yet they still sold me one of the bad ones. I am dissatisfied by my experience with this company. Not sure if they will do anything but for anyone buying rims from them, make sure to check them at a shop as soon as possible. I trusted jay and ended up being screwed.

Ahmed Nasr

12/23/2022 03:54:47

I drove 5 hrs. to buy a part from them that I confirmed through a GMC dealership and through the VIN# that they gave me that it was indeed the right part for my vehicle. Arrived at their business and was shown the part, had a pretty good gash in it but I bought it anyways since I had driven that far. Got it home and sent it to a body shop to be painted and repaired. Couple days later we went to install it and it was the wrong bumper. Called and sent them photos but was told I'm out of luck since I had it painted and now couldn't return it. Funny thing is the exact one that I needed shows up for sale at double the price I think I got the bait and switch. I tried to negotiate with them but no can do. Be careful who you deal with.

Michael Tull

04/04/2023 21:30:18

good place to buy land rover bmw or any german parts

willians correia

02/29/2024 16:48:54

Friendly staff and reasonable prices

Zayn

04/24/2024 18:15:06

Great service and friendly customer service 💯💯💯

Zion Desean

07/12/2024 18:04:16

Very nice people. Found what I was looking for

Abbygirl 3645

05/23/2024 15:39:09

Great guys to work with. Keep you up to date on your vehicle every step of the way. Very quick turnaround on repairs. Honest company that treats its customers right.

Sam Woodson

08/11/2022 01:53:51

Awesome communication and the part I needed. Thanks guys!

Jason Joers

02/09/2024 14:07:43

Good service at fair price

jeffrey chung

02/16/2024 19:51:40

Great service and great used parts

JORGE MENDIZABAL

02/08/2024 17:52:11

I had no idea this place was even here, my mechanic told me that they would have the best price on town for my battery and yes it was $60 cheaper than the quote at a competitor with a better warranty. Also they have great price on a 21 point oil change with up to 5 quarts of oil for only $25.64.

Anita Hempstead Winbush

02/14/2019 14:30:06

Website was easy to navigate. Online order was processed and tracking sent out in less than 24 hours. Parts arrived as described, packaged carefully. Highly recommended.

Ron Noble

04/15/2022 12:37:57

This is my one stop shop for anything automotive related. Their bread and butter is High end used auto parts. They carry a huge inventory and in the rare chance they don’t have it, their sales staff can find it. They also have a full service department for foreign and domestic offering not only basic repairs but can handle the more difficult electrical gremlins as well. I have had multiple cars serviced here. The service labor rate is almost impossible to beat that $75 an hour. An ASE certified mechanic is on staff to figure out the most complicated issues. If you don’t know about them, you need to!

Daniel Lieving

08/04/2022 22:31:26

Very friendly and willing to work with the customer !! Higly recommended!! - NOT !! Thy said you get 10% off the price if you write a 5 star review.... Not exactly an honest way to score... The truth is they keep almost all the parts outside after removing them from the vehicles so expect a lot of rust issues !! Their mechanics are not very well educated or expirienced. Not recommended at all!

Robert Bochenek

02/05/2020 19:05:23

Great price and service

Ace Rimorin

03/04/2024 19:36:45

Dexter Holmes and the sales staff at General Auto Parts are AWESOME!!! Ordered an entire engine assembly for a customer's 2010 Audi A4. The staff was professional and courteous and took care of all of our needs ordering an engine assembly in a timely manner. Also ordered a DSG transmission from them for a different vehicle, but that customer got cold feet. Dexter was very understanding and facilitated our needs with an impossible customer (who apparently does not want their vehicle fixed). GREAT JOB DEXTER!!!

German Autohaus

06/10/2021 20:14:38

Purchased used carpet for my 09 es350 on eBay from this store. They took time to pull it and send me pics before I sent them money. Item arrived in good condition. I highly recommend this company. Dave from nj

David Feldman

11/07/2017 12:08:30

Address:	715 Kennon Rd, Rockford, IL, United States
Phone:	+1 815-484-5288
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 177 Reviews
ZIP Code:	61109
Open Hours:	8a.m. - 5p.m.

Friday		8a.m. - 5p.m.
Monday		8a.m. - 5p.m.
Sunday		Closed
Tuesday		8a.m. - 5p.m.
Saturday		Closed
Thursday		8a.m. - 5p.m.
Wednesday		8a.m. - 5p.m.

General Auto Parts & Service JunkYard in Rockford (IL)

Working time & Location

Zip Codes

Other Rockford Auto Salvage Yards

Junkyards and scrap yards in neighboring cities with Rockford