This rating is based on customer reviews, inventory size, pricing, and service quality
In Rockford, IL, Cruz 24HR Towing scores a stellar 100/100. Reviews highlight consistently fast response with accurate ETAs (often earlier), careful vehicle handling, and courteous, professional service. Pricing is praised as fair, with many repeat customers noting reliable communication and smooth experiences. Wait times are short and service quality steady; few complaints appear and no negative themes stand out. Data doesn’t address inventory variety, yard organization, or ease of finding parts, so those aspects remain uncertain for shoppers comparing options.
What clients say about Cruz 24HR Towing in Rockford (IL)
Very professional and friendly. No automated messages when you call, they just answer the phone in person. Highly recommend!
Thank you for looking after my Gladiator!
Absolute 5 star!! HIGHLY RECOMMEND. Professional, friendly and fast. Estimated 1 hour wait, showed up in 45 min, loaded vehicle in less than 5 minutes. Turned a bad day into a good one.
I've had the fortunate/unfortunate circumstances to use John Cruz's towing services a few times now, and should I ever need another tow, Cruz Towing will be who I call first. He's very quick to tell me how long it will be before he can get to me, and then he arrives pretty close to when he says he will. He takes good care of my car (to make sure nothing is dragging or whatever) and charges a fair price. He's a good guy who does an honest job.
What an amazing company. We called John on a Saturday evening for a tow from the side of HWY. 20 in Winnebago. He said he was on the way and would be there in 45 minutes. He was there 3 minutes sooner than that. Very friendly and Professional!!!!
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